In Time by DJ LLC did not honor their contract and is requesting payment without tangible deliverables.
Within the first 30 days of a wedding planning contract timed 7 months to the event date, we learned that DJ of InTime Events by DJ LLC was... not aligning with our expectations. We did not feel valued as clients so we decided to part ways without any hard feelings. His level of communication and action did not make me feel that he would bring my dream wedding to life. We were told that the wedding website and invitations would be designed by and invites would be sent in March for our September wedding date.
After 29 days into the contract, there were no invitation design proposals and the Knot website was not completed even with us sending our “story” on 2/21 as requested, four days after the contract was signed. We never received any documents outlining the schedule of planner/client actions leading up to our wedding date. In general, we were in a holding pattern until DJ chose to reach out to us or we reached out to him.
I contacted DJ on Friday, 3/11/22, to share that I was concerned and asked for a meeting the following day. I received a text to indicate that he would not be available until the following Monday at 5pm. As a bride, this can be very stressful leading up to one of the most important days in your life and your planner puts you off for a full weekend.
After speaking with DJ on the following Monday, we decided to cancel the contract based on DJ’s breach of clause 13 contained within. When asked for a closure of contract (verbally and in-writing, per contract requirements on 3/14/22), DJ of InTime by DJ LLC sent feedback related to how busy he was with other clients. We then received an email from the InTime by DJ LLC to indicate that we owed 50% of the total planning fee despite the lack of any tangible deliverables. In our efforts to understand the background of a 50% charge (not shown as a cancellation penalty in the signed contract), we requested the detail of work to justify the expense after just 30 days from contract start date. InTime by DJ LLC responded with an invoice showing additional fees associated with a $150/hr. rate (not shown in the signed contract) which increased the amount demanded to ~86% of the full fee for “Services” without referencing contractual detail as justification nor providing sufficient detail or tangible deliverables to support the charge.
InTime by DJ LLC sent a termination of contract letter on 3/18, 4 days after our cancellation request; however, it was a bit unintelligible stating the termination would be effective 4/1/22 due to the following statement: “In accordance with the terms of our agreement, you were required to Unwilling to meet In Time Events requirements in order to meet requirements set by InTime by D.J. LLC”. When asked about the meaning of the aforementioned quote, DJ referred to an employee of his company as the reason for the error and the necessary detail for the invoice charges has still not been provided, to date.
Please note: Prior to contract signing, we'd secured the wedding ceremony/reception venue, Baker, Catering, Linens, and Disc Jockey). Within the 30 days under contract, we also secured our own photographer and videographer. We have attempted to work with InTime by DJ LLC to manage an amicable closure of this business relationship but communication continued to be a challenge