I purchased and was sent a sample invitation through Etsy, which was where I found her. The sample was great, so I didn't think too much into it when I received the finished project (which took her forever to create). It's also important to not...e that she sent me an invoice through PayPal, NOT Etsy.
The laser cut portion of her invitations rubs all over the invitation, leaving imprints all over the face of the invitation. She blamed both me and the post office when I contacted her, saying that it was a handling issue - but the invites that are sitting on my counter did the same thing, and they weren't handled by the post office. She packed them in the box - so to me, it seems like it was a handling issue on her part, and because I didn't inspect each of the invitations, she feels that I am to blame. I didn't notice this until almost all of the invitations were sent out and I had already left her a glowing review on WeddingWire - one that I will be trying to take down immediately.
Because she sent me the invoice through PayPal and not Etsy, I am unable to file a claim with Etsy even though that is where I found her services and ordered the sample.
I'm so disappointed, because I feel like not only was she sneaky, but also incredibly rude when I asked her how we could remedy the situation.
Stay away from this seller, you don't need the headache she'll give you.