Ivory Bridal Atelier
Ronit and Sharon Levy
OWNER
Typically responds within 24h
AWARD WINNER (5X)
Thanks to recommendations from couples on The Knot
Open since 2010 and recently expanded, Ivory Bridal Atelier is the top couture wedding gown atelier in Houston. We pride ourselves in our beautiful selection, knowledgeable staff and in providing excellent customer service. Co-owners and sisters, Sharon and Ronit know how important a bride's wedding gown is to her special day and have created a luxurious and intimate shopping experience that would be just as memorable as the day itself. Carrying top designers such as Vera Wang, Marchesa, Galia Lahav, Reem Acra, Ines Di Santo, Anne Barge, Rivini, Lazaro, Pronovias and more, we house the largest selection of upscale designer wedding gowns in the Houston area and offer endless customizations to help a bride truly achieve her dream dress. Visit our website or call us at 713.550.1622 to schedule an appointment with one of our experienced consultants.
Woman-owned Business
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Details
Accessories
Hair Accessories
Headbands
Pins, Combs & Clips
Tiaras
Sashes & Belts
Shoes
Veils
Dresses
Wedding Dresses
Fashion Services
Bridal Stylists
Custom Designs
Private Appointments Available
Gown Collections
Awards and Affiliations
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Meet the team
Ronit and Sharon Levy
Owner
When Ronit and Sharon Levy decided to follow their dream of opening a cutting edge wedding gown boutique in Houston, Texas, they drew upon the experiences that they shared as sisters shopping for one another’s bridal gowns. They agreed that there was that “something special” missing in the process and that they would design an experience that would embody all of the unique touches they felt every bride should have when making their bridal gown purchase. This brilliant idea lead them to the opening of Ivory Bridal Atelier, where they have been making every brides dream come to life.
Reviews
4.7
out of 5.079 reviews
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Review Summary
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Ivory Atelier is highly recommended by reviewers for bridal fittings and wedding dress shopping. They praise the boutique for its gorgeous and elegant setting, along with the exceptional service provided by staff members like Shelby and Mary. Reviewers highlight the personalized attention, expert guidance, and dedication to finding unique and dream dresses. The selection of couture European designers, customization options, and top-notch customer service make Ivory Atelier a standout bridal shop for brides seeking a special and stress-free experience.Review photos
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Jennifer H
5.0
2/15/2025
Great experience and dress worth every penny!
K L
1.0
5/19/2024
Terrible customer service. Avoid this bridal shop and go somewhere that values their customers and operates with integrity. Ivory bridal ordered the wrong overlay skirt for my wedding. The skirt I tried on and fell in love with at Ivory had minimal lace and a soft, cloud-like vibe. The one they ordered for me had a LOT more lace and felt very gaudy to me. Photos attached.
My dress came in 6 weeks before my wedding. When we realized the wrong skirt had been ordered, they proceeded to gaslight us and tell us there’s no way this could have been their mistake. They claimed it is their “store policy” to show me photos of exactly what is being ordered. I would remember being showed photos of my literal wedding dress… and making the decision to order a completely different skirt with different lace, but that conversation never happened. I had no idea they were ordering a different skirt than what I tried on in store.
I was willing to accept the situation and ditch the overlay skirt (since my wedding was so close) and simply asked them for a refund for the overlay skirt, which I spent well over $2000 on. They refused to refund it. I don’t even understand how it’s legal to treat customers this way? We paid for something we didn’t order and are out thousands of dollars at the expense of Ivory’s mistake. I’m going to try to dispute the charge with my credit card company and use email thread with Ivory for proof, but no guarantee I’ll get that money back.
Very unethical business owners and management. They take zero accountability for their mistakes and will screw you over without blinking.
response 05/22/2024
As I mentioned over the phone, I am so sorry that you are feeling unhappy with your purcha...
se. We have been in business since 2010 and take pride in our customer service and really care about the experience of our brides.
The skirt ordered per your contract has the exact same lace as your gown and was the sister skirt to the one tried on in our store. You tried on our sample which is a half skirt, and the skirt you wanted was a full skirt all the way around. The skirt that goes all the way around will be a bit different from a half skirt in its construction. I also understand that trying on the full skirt you purchased can feel different from the half skirt you tried on in our store.
Your gown and skirt were picked up in early to mid April and we received an email from you detailing your disappointment about a month later after the alterations process had already been completed.
Please understand that we are a small business and cannot take back, refund or really do anything with a skirt that has been fully altered to fit you. Had we known about your concerns sooner, we could have helped you navigate these concerns in the alterations process.,
We do not offer refunds or cancellations, as almost everything we sell is special ordered specifically for our brides, and our designers do not offer any cancellations or refunds as well. Since you didn’t contract us to let us know your concern until after you had fully altered the skirt, there was really nothing we could do.
We did offer to refund you the amount the seamstress would charge to make the two changes you requested to the skirt and sent you a check for those changes.
We hope you can understand that taking back a fully altered garment goes beyond what we can and are willing to do as a store. We do try and make this very clear in our contact and even have brides initial at each point to make sure this is understood fully at the time of purchase.
If there is anything else that you need, please do not hesitate to reach out. We wish you the best on your upcoming wedding day. We know that things can get stressful towards the end but most of time end up working out!
Sincerely,
Sharon
Any questions?
Raye S
5.0
1/21/2024
My dress fitting with Shelby at Ivory Atelier for a bridal fitting, was an absolutely stellar experience. The boutique itself is a GORGEOUS - elegant and welcoming, setting the perfect tone for finding a dream wedding dress.
Shelby’s passion and expertise is unparalleled! She guided me through the fitting process, taking great care to understand my style and what would look best on my frame.. Shelby has an exceptional talent for making a bride look and feel like a queen. She fitted and styled each dress, ensuring that it perfectly accentuated my figure and showcased my personal style.
The selection of dresses at Ivory Atelier is incredible! Every gown I tried on was even more stunning than the last. Although I ultimately decided to go with another vendor due to budget constraints, I cannot stress enough - Ivory Atelier is a bridal boutique not to be missed! Thank you, Shelby, for a stellar bridal fitting experience!
Jaclyn P
5.0
7/20/2023
I couldn’t love this bridal shop more. They carried several of the couture European designers I was interested in.
When we spoke on the phone before my appointment I mentioned a couple dress styles I liked. I drove over on short notice with my mom, and there was one dress I’d pinned and loved for years they didn’t have… or so I thought. Anna knew I loved it, and that their sample was sitting at the seamstress. She had someone drive over immediately to retrieve it… and it ended up being THE dress.
She helped me rush order a custom couture gown. We did custom measurements to fit my unique shape, along with a matching veil with delicate lace and beading.
It arrived ahead of schedule, I felt like a VIP for fitting, and my mom and I enjoyed cupcakes and champagne. It was the best experience, and Anna made it so special. I would recommend her and Ivory to any bride looking for something really unique and special.
Taylor D
5.0
5/08/2023
Highly recommend Ivory! Not only do they have an incredible selection, but also a wonderful staff that is very knowledgeable and dedicated to personalizing your appointment so that it meets your specific needs. Mary was my stylist and was absolutely incredible. I came in with what I wanted in mind, and she tailored my experience to complement the style and look I was going for. Then, when I found a dress I loved but wanted to customize parts of it, she couldn't have been more helpful. She guided me through the whole customization process making it all very enjoyable and stress-free. In the end, it was an overall successful appointment - I got my dream dress and was able to design it uniquely just for me! Ivory diligently kept me updated on the status of my order and continued to check in during the alterations process and post-wedding. Their customer service is truly unmatched. Highly recommend!!!
Mackenzie K
1.0
11/16/2021
I called because they are the only store in Houston that sells the designer of my my dress. I purchased my dress in Atlanta but needed to get it tailored in Houston because I live here--my husband is active duty military. They would not give me the name of their seamstress because I didn't buy my gown from their store. Disappointed they would not support a military family.
Amanda S
5.0
11/13/2021
I had such a wonderful experience at Ivory Bridal! Mary was my stylist and she did an incredible job picking out dresses I would be interested in based on the photos I showed her. She was able to pick up on my style so well throughout the entire appointment and I ended up finding the perfect Galia Lahav dress for my wedding!! Mary also made it a memorable experience for us, setting up champagne and little snacks to enjoy. Highly recommend Ivory Bridal - they have a beautiful selection of dresses, accommodating of my budget, and impressive customer service.
Jana G
5.0
6/19/2021
I had such an incredible experience at Ivory Bridal! Laura was my stylist and she did a great job picking out dresses I would be interested in based on the photos I showed her. She was able to pick up on my style so well and the first dress she had me try on ended up being the one I picked for my wedding!
They have a beautiful selection of dresses and were very accommodating of my budget.
Isabel V
5.0
5/08/2021
They had such a wonderful selection of dresses and a lovely bridal consultant team!
Cynthia C
5.0
1/31/2021
Said yes to the dress here a couple of days ago. I was so nervous thinking it would be hard to find a dress because I did not have a specific design or texture to the dress I think I wanted but the dresses here are so beautiful that it’s almost impossible not to find something you love. I had 5 options and the first one I tried on ended up being the one. As soon as I got zipped up, I teared up because I knew that was my dress. So excited! Great service and my experience was awesome. All the girls that were working that day were super sweet and welcoming.
Stephanie D
5.0
9/04/2020
The dresses here are all gorgeous! Laura was my stylist and she made my experience amazing. She was so patient as I tried on at least 20 dresses in my visit! She was great at identifying what I liked and didn’t like about a dress, pulling her own suggestions, and helping me finally say yes to the dress. She was not pushy at all which I was nervous about initially with reviews from other places or from friends experiences. I was looking in the 3-5K range and I had a ton of options to choose from! Would recommend this boutique and Laura!
Aimee H
5.0
5/21/2020
They are AMAZING. They had so much patience with me and made my day yes to the dress day so special. Not to mention their dress selection is so varied you’re bound to find a style you love!
Amanda L
5.0
5/20/2020
This place is fantastic and has beautiful dresses with some of the best customer service I’ve come across. Jasmine was the rep. that supported me thru the whole process. She listened to me on budget and only showed me items within it. I sent over pics of what i was generally looking for prior and she had them ready when I came. She also included other suggestions which is actually what I ended up going with. My wedding was delayed due to covid and they worked with me on delivery timing as well as communicated exceptionally well given the unknowns associated with that. I highly recommend!
Anastasia M
5.0
5/20/2020
Shopping for your wedding dress can be a long stressful experience or it can be one of the best memories from your wedding planning process. I've heard great things about Ivory Bridal, but I was shocked at how caring and dedicated everyone was. Laura spent every minute of the appointment making sure I was comfortable and that I found exactly what I was looking for. Needless to say, I got my dream dress and it was the absolute best experience I could've hoped her.
Ashley B
5.0
5/20/2020
I bought my dress here a few years for my debutante ball, and when I got engaged I knew I wanted to return! Shelby was so sweet and patient with me as I tried on dresses and found my style. She listened to what I had to say, gave honest feedback, and walked us through the whole process. It didn’t feel like a cheesy “say yes to the dress moment”, she just really helped me make the best choice for me! I’m so excited for my dress to come in. I loved working with Ivory!
Claudia S
5.0
5/19/2020
They are Number 1 in Houston Texas! No doubt
Cristina V
5.0
5/19/2020
Very professional, everyone was very nice and ready to help find the perfect dress. They made the process really enojoyable and fun, I loved my dress!
Lindsey J
5.0
5/19/2020
I stumbled upon this wonderful Bridal Salon looking for the dress of my dreams. The store is so beautiful and Shelby was went above and beyond. My Mom and one of my bridesmaid was in town for the weekend and Shelby and everyone here was so welcoming. I knew I found the dress of my dreams here because I started crying and imagining myself walking down the aisle in it. The absolute best salon I’ve been too so friendly, and accommodating. I received the amazing and loving service here. I definitely would recommend! I can’t wait until my dress gets here! Thanks Shelby!
Casey L
5.0
5/19/2020
The best! I went to over 5 different bridal shops. I tried on over 40 dresses. Needless to say, I was picky and maybe difficult. Ended up going back to Ivory 4 times. I absolutely loved their selection and their consultant, Laura, is AMAZING. Request her if you go. Great experience and I would highly recommend Ivory!
Carrie E
5.0
5/19/2020
We went back in January to try on dresses and worked with Shelby. She took her time and was very good at keeping me calm. (I was super nervous and really stressed out that I wouldn't fit into anything or look good in anything). She made everything seamless, fun, and it felt special. I found my dress and I am so happy that I was able to try on what felt like every dress in the store (I am pretty sure it was around 20.) I cannot thank you enough for making this day painless and fun.
Tanya B
5.0
1/22/2020
Ivory Bridal Atelier was such a great experience. Shelby was so helpful, patient, and honest. It was a relief to finally find what I was looking for. My dress was gorgeous, I am so grateful for finding Ivory Bridal! I highly recommend this bridal salon.
Lindsey C
1.0
10/04/2019
My biggest advice for brides would be to get everything in writing, and to see the items you're ordering. The veil came in a lot different than explained, and my dress came in 3 to 4 sizes too big. I can't say enough great things about the alterations place that we went to. They are helping so much in this extremely stressful situation. Since the dress came in later than anticipated when we first purchased, I did have to pay rush fees on top of my alterations, after paying rush fees to get the dress. After purchasing the dress, I felt 2nd place to the brides in store that hadn't even purchased a dress. I had to make a new appointment to try on the dress when it came in, because they were full and understaffed when I came to pick it up. When I came back to try on the dress, they double booked the appointment, so I felt extremely rushed through. They also wouldn't let me take a photo in the dress I had purchased in front of their mirrors due to it being a liability, and that another bride could spill chocolate on it. I've had many friends order with this designer in other states at different stores, and this is not their experience. I'm sad that my buying experience was lackluster, extremely costly due to fixing the dress + rush fees, and they didn't seem to want to help to fix anything. They said they would contact the alterations about fabric, but that was weeks ago, and have yet to hear from the bridal store. BRIDES BEWARE: I would drive to another city to buy the same dress for a better experience, and actual customer service.
Christian G
5.0
3/04/2019
This store has great lighting and you can really appreciate the design and sparkle of the dresses. All the girls were super nice. I went to all of my appointments alone and they almost felt like friends. I didn't feel pressure to buy a dress at all. I had gone to so many stores that by the time I got to Ivory Bridal I really knew what I wanted and was ready to find it. I had gone to a bridal store the day before and found a dress that was the closest to what I wanted. I explained what I wanted to the girls and I proceeded to make some selections from the store. Of course, because they know their dresses so well the one that ended up being the one was a selection they made for me to try on. Sooo... I said yes to the dress at Ivory Bridal Atelier!
I think I went to every store in Houston and the surrounding area. All stores had a great selection of dresses and were really sweet and helpful (except AMORE bridal also known as The Bridal Depot)
Thank you again Ivory Bridal Atelier!!
Whitney H
5.0
1/06/2019
Ivory Bridal was so wonderful to work with! I said “yes” to the dress unexpectedly and was a little bummed I did not have some of my closest friends and family in town when I did. Ivory Bridal was so kind to schedule a “Say yes to my dress” mock party with champagne and cupcakes and certainly made me feel like I had that special moment with the most special women in my life.
The kind gestures and excellent customer service aside, I am absolutely in love with my Wedding gown by Ines Di Santo! I wish I could share photos because it was so unique and intricately detailed and nothing I had ever thought I wanted! As soon as I tried it on I knew it was the one!
Kristen B
5.0
11/30/2018
I went to a LOT of bridal salons and thought I had found my dress. Then, I decided to keep looking as my "ruling out other dresses tour" and went to Ivory Bridal. It was my last stop; I had no desire to visit any more as I had found the "one"! They say you'll know when you've found your dress and I was skeptical. I had gone to so many salons and thought I had found my dress...twice. Turns out they were just boyfriends. My dress at Ivory was the one I was going to marry :) It was stunning. The staff is impeccable and they treated me wonderfully. They had a great selection of dresses and I had the best experience. It's a beautiful space and they can do almost anything! If you want to change the lining to a different color, they can probably do that. If you want to de-poof a dress you like or alter your veil, then can do that, too. They're very accommodating and very classy. I loved visiting the salon and absolutely LOVE LOVE LOVE my dress. I want to wear it all the time!
Marina M
5.0
11/26/2018
Absolutely gorgeous dresses and great service.
Melissa Z
5.0
11/19/2018
I loved my dress!! It was amazing! And believe me I was a picky bride. I went to 5 or 6 salons each time trying on 10 plus dresses. Just when I thought I was too picky and I would never find it, I came here. They were running behind on my appt time and so to make up for it they let me try on as many dresses as I wanted to! And that honestly was perfect bc I tried on at least 11 dresses and the dress I actually picked was the second to last dress before I finished!
The whole process to purchase and pick up was fine. Nothing special and nothing to ride home on. But I was able to not only get the dress but the belt too. I definitely would recommend this place but it is not cheap so go in knowing you will probably go over your budget. I luckily did come under my budget so that was an added bonus.
Jasmine S
5.0
11/18/2018
I worked with Shelby. we started off with a phone consultation I told her what I wanted and how much I wanted to spend. At our appointment we probably looked at 5 dresses, by the 5th one I knew exactly what I wanted. The process was so stress free!
Rebecca M
5.0
7/13/2018
AWESOME! All I can say is that overall everyone at Ivory Bridal took fantastic care of me throughout the entire process. I do not live in Houston but ended up shopping for wedding dresses there. After several visits to other places I thought maybe it just wasn't going to happen that weekend but we continued to our last appointment at Ivory anyway. The staff was fantastic, they really listened to my likes and dislikes in helping us pick a dress. I feel in love with one, we all cried, but something about it just wasn't right. It was strapless and I had really been leaning towards straps. One of the girls had a genius idea to call the designer and see if we could combine two of her dresses to make my dream dress. I was really nervous to buy a dress that I couldn't see but the staff was great and reassuring. I felt like we were the only ones in the store and had their full attention. They kept me updated in the months following the order, had no problem with my frequent phone calls checking on the status of it. Once it came, in they called, and emailed me pictures so I didn't have to wait any longer to see it. They held on to it for a few extra days so I could fly in and pick it up! Then came the veil, I fell in love with a veil during my first trip there but it was out of my price range and I would have preferred to have it without the beading. Several months later when I came to pick up my dress I was still thinking about that veil, it is one of their in house designers so they were able to contact them to see if it could be made without the beading and what that would bring the price to. Great news was that removing the beading would bring it close enough to my price range! The veil came in today and they called and emailed me pictures to make sure everything was right. They offered to make arrangements to ship it to me so I didn't have to fly there again which was great to have as an option but the time line worked out great, my little sister lives in Houston and is coming home next week so she will pick it up and drive it in for me.
Overall I cannot thank the ladies at Ivory enough for their amazing customer service. I am not the type to typically leave a review, good or bad, but I felt that they exceeded my expectations so much I needed to share. Thank you again to Clare and everyone else at Ivory! I can't wait to send you pictures from the big day!
Braden V
5.0
6/12/2018
I am so glad I found my gown at Ivory Bridal Atelier! Clare was so sweet and helpful during both of my appointments! Now I am just waiting for my gown to come in! I can’t say enough about how wonderful this salon is!
Alex W
5.0
5/31/2018
Ivory was the second place I went to and they were amazing. I was already discouraged that I wasn't going to find the dress, but Shelby was so kind and helpful! She asked about how I met Mike and what I wanted in a dress. She was very personable. After trying on a number of dresses and not falling in love, she asked if I would be willing to try on one more. Well that last dress was the one! I fell in love with the dress and the entire process from ordering to pick up was so easy! They were great at communication. I'd recommend this bridal shop to every single bride I meet!!
Tara S
5.0
5/17/2018
A 5 star rating from me, I was thrilled to be helped by such professionals. I struggled to know what I was looking for as an older bride and wanted something more like an evening gown. Shelby was outstanding in her service, always kind, helpful and non-judgemental. I would highly recommend this store. Good selection of gowns.
gia s
5.0
5/01/2018
Loved loved loved the staff and the dresses were exquisite !!
Angela C
5.0
4/23/2018
Staff was so helpful! Beautiful selection of dresses. So in love with the dress that I picked!
Ali G
5.0
2/01/2018
I had just started my hunt for the perfect dress and had a total bust of a first day. I had visited several other establishments with zero prospects. I was feeling discouraged and started a new day at Ivory. Claire allowed me to look through their inventory and quietly watched as I began to select gowns that I liked. This was already such a welcomed difference from other salons, as their ladies walked with me and made suggestions as I browsed. When I was ready to start trying, we made our way to the fitting room. As we made our way through the first half dozen, Claire began to step out and select others that she thought might interest me. Another most welcomed change- she actually listened to me, instead of pushing styles that I repeatedly said I didn’t care for. Amazing! I also have to say, for the record, that sample sizing in bridal gowns is cruel for anyone with the slightest curves. Instead of allowing me to wallow in self pity when a dress wouldn’t fit over my hips, Claire used her tricks to still allow me to visualize how it would look in an actual human size. This single-handedly saved my self esteem from plunging to a new low. AND, all of their gowns allow room for modifications, which opened up a whole new world of creativity. I ended up completely changing the back of my gown, and the seamstress they recommend is incredible! I think my appointment ended up being about four hours long, but I never once felt rushed or pressured to make a decision one way or another. I found my perfect gown and ended up having the dress hunting experience that I should’ve had from the beginning. This is all thanks to the wonderful, encouraging, patient employees of this establishment. I can’t say enough wonderful things about this store. Thank you, Ivory and Claire, for helping me find my perfect gown!! And, maybe most importantly, making me feel great about myself. Your support was invaluable.
Tanya M
5.0
1/17/2018
I fell in love with two dresses, both by Ines Di Santo, both at Ivory Bridal Atelier in Houston. Ivory helped immensely in the choosing. Both were light as a feather, in comparison to the Indian Gown, so I knew I was going to be happy either way. (It happened to be the hottest day in NY in 2016 so this ended up being a huge godsend.) I also knew I wanted a mermaid shape and off the shoulders. One gown just fit the natural surroundings better (versus a gala), as we were getting married under four locusts trees off of the Hudson River. Plus, Ivory was able to get Ines Di Santo’s team matched my front and back skin color to the mesh used, as well as took out an under- layer of white in the dress, and replaced it with the most subtly soft soft soft pink, since the colors of the wedding were a dusty- rose and navy.
Kristalyn C
5.0
12/27/2017
I just went here Saturday. It was an amazing experience and I plan to go back when I save up more money. It’s very intimate and memorable. Loved everything about it and the dresses are stunning.
Alexandra W
5.0
10/10/2017
Great little shop! They don't have the BIGGEST selection but they are constantly running trunk shows. I went there for one trunk show and left with a completely different designer's dress! The staff there is incredibly friendly and respect your budget. Their dressing rooms are large & clean and they even offered us little snacks.
Shelby G
5.0
8/30/2017
Everyone at Ivory was absolutely amazing to work with and ALL their dresses were beautiful!! After I bought my dress I moved out of town and they were so helpful keeping me updated on the status of my dress & veil so I could pick it up. I decided last minute that I wanted a sash for my dress and they were able to rush it an get it here in time for my bridal portraits! If you are looking for a beautiful gown and an excellent customer service experience Ivory is the place to go!!
Katharine H
5.0
6/28/2017
I bought my dress this month in June at the Ivory Bridal Atelier. We went to this boutique without an appointment, in a last ditch effort to find the right dress, because we had made a special trip to Houston to shop for dresses, and had gone to several other bridal boutiques with no luck. We arrived right when they opened, because we didn't have an appointment, but we thought we would try anyway...they were so accommodating and they were able to slip us in between appointments. Shelby was my bridal consultant, and she was fantastic...I went through so many dresses and definitely felt that the salon had more of my style, but I just wasn't feeling the "ah ha" moment, when Shelby brought in "the DRESS" I tried it on, and as they say..you just know. Shelby was totally paying attention to my style and taste, and was able to help me figure out the puzzle. I am so excited. It was an absolutely fantastic experience, and I can't thank them enough! I am over the moon!! Thank you Shelby and Ivory Bridal Atelier!!!
Alejandra G
5.0
5/14/2017
This is the best bridal salon I went to! From the moment you walk in you are made to feel special. My consultant right away understood my style and personality and was able to show me beautiful dresses and I couldn't decide which one to buy because I loved them all! I did decide and bought my dress that day.
M L
5.0
3/12/2017
I had such a wonderful experience at Ivory. I worked with Shelby, and she was the perfect stylist! Thank you Shelby for all of your help. I am very grateful!
Haley L
5.0
3/04/2017
I had an excellent experience at Ivory. I loved how the store had more of a boutique feel to it. I wasn't overwhelmed when I walked in and I was able to walk through and look at every dress they carried. Jessica was so nice and very helpful. 5 star customer service. I went with my mom, 2 sisters, and best friend and we were all greeted so kindly with champagne and cupcakes. My sisters can be pretty loud, but the staff didn't seem bothered by it at all! Jessica made sure I had the full wedding dress experience. Even though the first dress I tried on was "the one" she still pulled other dresses that were my style for comparison and so I could have the whole experience-it was my first time trying on wedding dresses. I would HIGHLY recommend Ivory.
Kasi P
5.0
2/25/2017
I just purchased my dress today! This was the easiest, shopping experience of my entire life, mind you... I hate shopping, lol!. My appointment was at 9 Am, and I was writing a check by 11:00 AM!!! They let me try on as may dresses as I wanted, so I probably tried on 8-11 dresses (not including 3 I re-tried). They all FIT except 1! I'm about a size 6-8, so if you are a larger size I'm not sure if they would have larger sizes. Also I went to the Trunk Show, so they dresses I tried only came in 1 size, and those dresses travel around the world! The representatives there were Very kind and patient with me. All my questions and concerns were answered. I would mention little things, and they would offer suggestions/recommendations, and most definitely went above and beyond to help me find my perfect dress! With this bridal boutique, you can pretty much customize you dress. Colors, slits, see-through, too revealing, nothing is an obstacle !! Boo-yah. Added bonus! The only problem I had...... was Eliminating the dresses! Haha. They were all so absolutely STUNNING!!!! I absolutely loved Shelby! She made my experience fun, exciting, and the entire staff just made me feel so beautiful and confident. I love love loved this boutique!
Katie O
5.0
1/02/2017
Ivory Bridal Atelier is a great place to go to if you want that luxurious private dress try-on experience. They offer champagne and delicious cookies as well! The salon is gorgeous and offers natural lighting to view the dresses.
The consultants are wonderful, patient and kind! I never felt pressured or uncomfortable around them. They help you stick to your price range and explore other styles as well, which was helpful to get me out of my comfort zone.
The prices start at $3000, so definitely keep that in mind. They offer 10% off if you purchase on your first visit. They accept a 60% deposit to place an order to have the dress custom made and it takes about 6-8 months for the dress making process. When I asked about alterations, I was told they do not offer in-house alterations, but they can recommend a tailor and the price could range from $800-$1400 depending on what may be needed.
Make sure to make an appointment beforehand - I believe they require a $25 + tax deposit to make an appointment.
Sade W
1.0
12/21/2016
This was the worst experience I've had throughout my wedding planning experience so much so that both my mom and I left the store in tears. If you are plus size or anything bigger than a dress size 8 don't go to this store! They WILL LIE and say they have dresses that you could try on but they don't. I live in New York but waited to dress shop with my mom in Houston during the holidays; knowing that I would have only 10 days to find a dress, I pre-screened each store telling them I am a dress size 16-18, I don't like strapless or backless and asked if they'd have some dresses to try on. Some stores were honest and told me they didn't carry sample sizes larger than 10 but I am still welcome to come have a look but Ivory Bridal Atelier COMPLETELY LIED to me not once but twice saying they were able to meet my dress-needs. I even reiterated to them when they called to confirm my appointment that I needed size 16-18, in hopes they would have some pulled and ready for me but they honestly HAD NOTHING that I could try on. The girls who worked there were very nice and kept trying to reassure me that they could always order any size dress I needed and in the interim "pin" any dress on me to give me a better idea but honestly this is not a resolution for their complete disregard of my time. In my opinion wedding dress shopping shouldn't be stressful and a bride shouldn't feel "so big that they pinned the dress on to your regular clothes". What really aggravated me though was that the clearly delusional owner of the store came out to talk to me saying "to say we have nothing for you here is a lie". I was so upset that I told her to wake up and go look at the dressing room with all the size 4 dresses that I'm supposed to somehow visualize how my curves will look in... it was very upsetting because we were coming from North Katy and was stuck in traffic for 2 hours trying to get there and I wished she had said, "I understand your frustration in the future we will try to have a larger range of sizes.." or even better "we will be more transparent when booking appointments in the future " but she didn't instead she said "we don't tell you our size range on the phone because we want everyone to feel included". Well if that is truly her modus operandi she should carry a larger range of sizes, right? Her problem is that she's completely delusional and thinks because she offers free champagne and cupcakes that she could disrespect brides' time and mess with their emotions. Trust me ladies the champagne was cheap and even the cupcakes were skinny, we didn't touch any of it, DON'T WASTE YOUR TIME!!
response 12/22/2016
Dear Sade,
As a business owner who's main goal in opening a bridal salon was to give brid...
es the best experience, I have to say that I am extremely saddened by your post. When I heard that one of my customers was upset I immediately came out to try and listen to your concerns and address them, but unfortunately I did not have the opportunity to do so. You stated in your post that you were told not once but twice over the phone that Ivory Bridal Atelier would be able to meet you dress needs and I do stand by that. It was never our intention to mislead you in any way. I can tell you as the person that places all of our orders that over 30 percent of our brides are a size 16 and above, so to defer a bride in any way from visiting our store is something we would never do. None of our designers limit us in that regard and we can provide dresses for girls of all shapes and sizes. Buying a wedding gown is an emotional purchase that in my belief requires a very consultative approach. Unfortunately we are only able to purchase one of each sample so unless a girl fits perfectly into a bridal 10-12 which has happened maybe a few times in the six years we have been in business, we are having to use all kinds of clipping techniques to give each bride the best idea of how each gown will look after it is special ordered in the appropriate size with the necessary customizations. The upside is that because all of these gowns are special ordered we are able to make so many customizations to make them fit any girls needs. We can add length for taller girls, raise the break for girls that are shorter, raise necklines and backs for more support, open the cup for a girl with a larger chest. The list goes on and on. We are excited to work with every bride that calls and is interested in our designers and we were excited to meet and work with you. All of our A line and ball gown dresses have fit girls that are up to a bridal size 26 and we carry a few fitted gowns in a bridal size 16-18. These dresses represent over 50 percent of our store. Even if the fitted gowns don't have the particular details that a bride is looking for, they serve to give a bride a great idea of how that shape looks like on, and then we narrow in on the details. So again, when you stated that you were a size 16-18 and asked if we could accommodate that and meet your needs the answer was yes. Many of our designers even carry specific samples in a size 16-18 that we can request to borrow once we have narrowed down exactly what a bride is looking for. The process is very consultative and we take great pride in taking each bride through the journey by providing her with all of her options that will fulfill her specific needs. If we were given the chance to put you in even one dress, I believe that we would have been able to convey that. In fact just that morning before you had walked in, I had just placed an order for a size 20 bridal gown, and we had just unpacked a gown that just came in that was a size 24. I wondered after you left if we would have even had a chance to work with these two lovely brides and help them find their dream dresses if we would have told them that they can just come in to browse. Again, I apologize for any inconvenience and we are so sad that we didn't have the opportunity to work with you. If there is anything that we can do, please do not hesitate to ask. We wish you the best wedding day that fulfills all of your dreams!
Sincerely,
Ronit and the Ivory Team!
Katie M
5.0
10/29/2016
Ivory truly brings to life that bridal dream! I worked with Shelby and she is just amazing! She was so helpful and patient, I could not have asked for a better experience! You hear this all the time about brides and for me it was so true-you go dress shopping with "the dress" in your mind but you end up loving something completely different. I found my dress as my appointment time was coming to an end. Me, my mom, best friends, sister and Shelby were all in tears because I was so happy! Thanks to Shelby and everyone at Ivory for making that day and experience so special!
Phallon M
5.0
10/25/2016
I didn't end up buying my gown from here but i would recommend everyone to come here. Paula was awesome and super friendly. You obviously get to go around and pick out dresses you think youd love but as i was trying on Paula was making mental notes and coming back with even better selections i would have NEVER imagined liking. At one point i was the only person in the salon and every other consultant was also helping out and suggesting dresses. I felt like i was with a ton of friends and family. This salon is just wonderful. I couldnt have picked a better place to try on dresses for the first time.
Taryn D
5.0
10/14/2016
So sweet and accommodating! Found my perfect dress despite my huge,loud entourage and I cannot wait to wear it in April!!
Lauren A
5.0
7/24/2016
I purchased my dress at Ivory Bridal Atelier and our experience was amazing. The boutique is gorgeous! Every girls dream when looking for a gown. The girls were as sweet as can be and really cared about the look you wanted! I purchased a Lazaro gown from them that I believe absolutely made my wedding a fairytale and I couldn't of done it without them! All of the vendors they recommended for alterations were beyond amazing as well!! I recommend them 100x!!!!!!!
Eliana P
5.0
6/13/2016
I had the best experience with Jessica and the rest of the Ivory Bridal team throughout my wedding dress shopping process. The store had tons of beautiful dresses to try on and it was so fun/relaxing to get to take my time, to try on literally everything I wanted. The team was beyond patient with me, letting me come back multiple times to try on my favorite dress, before I decided. I am so grateful for Ivory for making a very stressful decision, easier for me!! I cannot WAIT to wearing my dream dress.
Stephanie D
5.0
4/11/2016
I had wonderful service! This was the third and final bridal shop I went to looking for my wedding dress. I had found an Alvina Valenta dress that I LOVED from the Winter 2015 line but all the shops I called didn't have that specific dress is there shop. So I gave up my hopes on that dress and went to a few other shops that carried Alvina's to try them one since I knew I liked that designer's style; but nothing could take my mind off of that ONE dress. I finally found this store and luckily for me they did have the dress and quite a few other Alvina's I could try one (the other stores I had been to only carried two or three Alvina's so the selection had been thin for me). They were able to squeeze me in for a late appointment the same day I called and stayed open late for me as I tried on dresses. I got to try on the coveted Alvina I had dreamed about but there was just too much beading on it for my little frame and it looked like the dress was wearing me instead of the other way around. The store clerk pulled out another Alvina that was similar to the one I liked but minus the beading and that was IT! It was the dress, they offered me a 10% off discount if I got the dress in my first visit but my mom was hesitant she wanted me to sleep on my decision. Which I did; but I still wanted the dress when I woke up in the morning. I called the shop back and told them I still wanted the dress but wanted to come in one more time to try it on just to be sure. They let me come back in that same day just to try on the one dress which I ended up buying and they honored the 10% off discount too. It took about 3 months for my dress to come in but once it did come in it looked just as I remembered. This store has one of the better selections of couture dresses in Houston and they are constantly updating their selection. They have flash sales in the winter where they will sell off their old floor samples at a highly discounted price so be sure to sign up for their emailing list so you don’t miss out on those notifications.
Kelly Y
5.0
4/06/2016
Ivory Bridal Atelier was the best experience I could've asked for when shopping for my wedding gown. Not only did they have an amazing variety of gorgeous gowns, but their staff was incredibly friendly and helpful. Ivory was the first store that I went to try on dresses. After trying on several gowns, I came across my dream Kenneth Poole wedding gown - I was in love! I ended up buying the dress that same day, it was just meant to be. The gown truly made me feel absolutely stunning and more importantly, like a bride - I have never been happier! I am beyond pleased with Ivory Bridal Atelier - I definitely recommend them for your bridal gown search!
response 04/07/2016
It was our pleasure to help you with your gown search! Thank you so much for your kind wor...
ds!
Sarah R
5.0
12/04/2015
The Ivory Bridal store is beautiful and really sets the tone for how special the appointment is. They have a great way of allowing you to choose which dresses you want to try on without following you around and making you feel rushed. Jessica assisted me, and she was very patient and did not push me into anything I didn't want. I found my perfect dress and got "the feeling" I didn't think I would have!
Hilary H
5.0
11/04/2015
I was the only client in the store during my appointment which made for a very attentive experience. They helped me find a gown that had everything I hoped for.
sydney r
5.0
11/01/2015
I cannot say enough fantastic things about Ivory Bridal. I went in on two separate occasions to find my dress and both girls that helped me were fantastic (one was Jessica). They never pressure you. They make you feel amazing in all regards. Their interest is genuine, you can tell they love what they do. They are so helpful too! Appointments are never rushed. The store has an expansive selection of gorgeous gowns in a good price range. Some places you kind of just strike out but I walked away from Ivory loving every dress I tried on. I referred a girlfriend who came back to me saying she had exactly the same experience! We both ended up buying our dresses from Ivory. I'd definitely recommend Ivory above all the others I tried!
Ashley S
5.0
10/31/2015
Found my dream dress at Ivory! They have great sample dresses at 50-70% off retail prices! Must stop shop for all Houston brides!
Jessica d
5.0
10/31/2015
Ivory is amazing!! When you are a plus size girl it is really comforting when you are trying on gowns to work with girls that go out of their way to make you feel amazing. I never felt uncomfortable at any point and even when there were dresses I couldn't get on my body, we tried on similar dresses that had the same fit to give me a good idea what others would look like. I found the perfect dress and k couldn't be happier.
5.0
10/31/2015
LOVE LOVE LOVE this place! Me and my family had such a wonderful experience at Ivory! The girls that work there were so sweet and understanding my of budget. Michelle was my consultant and she made great picks! I recommend this place to all my friends!
5.0
10/31/2015
Had a wonderful selection of couture gowns and the consultants were top notch! My friend found her dream designer Galia Lahav and is having a custom gown made just for her!
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