Jacqueline Banuelos Luxury Weddings

e enough to speak up with any concerns during my trial and made sure I was 100% happy with the results. I really loved that she asked me lots of questions in order to achieve the look I had envisioned in my mind for my wedding day and she executed the Vision flawlessly! On the day of my wedding I would have never felt relaxed if it weren’t for her amazing preparation! I was completely in love with my hair and makeup and with the way she prepped my skin as well! I highly highly recommend her, there is literally no one better than her! Thank you so much Jacqueline for making me feel so beautiful on my special day!

onestly just relieved to book someone who’s talented and really seemed to care. We had a hair and makeup trial July 4th. She told me to get to the location at a specific time and I did, but once I got there she was running an hour behind. I let her know this would have been nice to know earlier and that it made me nervous about the actual wedding day. She seemed so adamant about me being there on time and following her directions. All of the sudden she was ready 10 minutes later and made a snarky comment about how sorry she was I had to wait “just ten minutes.” I decided to let the weird vibes go, we continued forward with the trial and everything turned out surprisingly great. I even texted her afterwards letting her know how much I loved it and how thankful I am to be in her hands. Over a month goes by and I hadn’t heard a single word from her after the trial. I thought that was a bit odd, given my wedding is coming up in 6 weeks. So I emailed her to check in and also see if she can accommodate my mom and MIL on the wedding day. An entire week goes by, no reply from her, yet I see her posting on Instagram everyday. So I text her and ask if she’s received my email. Fifteen minutes later, she texts me and goes “just wrote you back! :)” - so I open the email and cannot believe what I’m reading. Supposedly she double booked herself on my date (9/21/24) and “accidentally” booked another bride with the wrong year (9/21/25 instead of 2024), and somehow her and this bride just now noticed this on their contract. For someone who works specifically with brides, you’d think extra attention to the DATE really matters. You’d think both parties might be aware of this discrepancy before months have passed. So since me and this other bride happen to both be getting married in Sonoma on the same date, Jacqueline’s options to me were: either get my hair and makeup done at 6AM for my 4PM wedding (laughable) or cancel the contract/go find someone else. I was so confused how this could even happen especially with a contract in place. I tried calling her 3 separate times to talk over the phone, but she wouldn’t answer and chose to text me only. I asked why I couldn’t have the original 10AM time slot as we planned per our contract, and she said the other bride gets to have that time since she “signed her contract before mine.” The tone of her texts were infuriating - cold, not understanding and straight up rude. The fact that she waited a week to even respond and let me know what was going on is baffling. I let her know there’s absolutely no way I’m doing a 6AM start time, so she immediately Zelle’d my deposit money back and then proceeded to BLOCK my phone number and Instagram! If she didn’t want to work with me she could have told me that up front. It feels like she cares more about chasing money and clout than she does about giving her clients a professional experience. Her complete lack of care and communication screams the exact opposite qualities of everything she claims she/her business is about. If you decide to book Jacqueline Banuelos for your wedding, you better 1. put in your contract that if the artist last minute cancels or double books herself on your date, she needs to pay YOU double the amount you paid as a deposit. Because otherwise she’s getting away with it without having anything to lose. And 2. have a backup option ready.

stressed at all on the day. I wanted hair and makeup a little different than most of her other clients and she made sure to talk me through everything to find just the right look for the day. She even did a photo shoot for one of the trials, so I had gorgeous pictures to show before the big day. She made the actual wedding day super special with fun music, and a nice mini facial. Everyone looked so beautiful, including my grandmother! I was so touched at how attentive and patient Jacqueline was with my grandma as she doesn't wear a lot of makeup and can get very picky. But somehow Jacqueline convinced my grandma to even try on fake lashes, haha! She's also very punctual and even got done a little early with everyone! I love her positivity and goal to make everyone feel special. Anyone who gets Jacqueline for their hair and makeup person is super lucky!!!