Jacquot Vineyard

: We spoke with the owner prior to the wedding day about ADA access for parking and bathroom as we had family members who would need this. ADA provides for equal and readily available access. The ADA parking area does not have lighting and has large unpainted curbs, which are a tripping hazard. When a family member with significant mobility issues came through the closest entrance to the parking, his family was yelled at to go around. His wife was helping him navigate with his walker and they have very young children; they needed to enter together. The owner refused, despite requests, to leave the ADA bathroom unlocked. The bathrooms were already a long walk for those with physical disabilities, they were expected to go to the bar to ask for a key and then to the bathroom, this involved a lot of walking and the bar area was often blocked by those getting drinks. The venue was definitely challenging for those with mobility issues. The owners seem very accommodating until you need something. The day of the wedding we had issues with 100’s, maybe over a thousand bees in the area we were serving food. The owner said there wasn’t anything he could do without even coming to assess the situation the first two times we asked. On the third I ask, I suggested we bring fans from the bridal suite out to the food area to deter the bees. He allowed me to do this, but didn’t offer to do so himself, which took me away from the festivities. He had said the bar staff (which was the owner and his wife) would put ice on the non-alcoholic drinks we provided and keep the drink tables filled with the non-alcoholic drinks and ice. As guests were arriving there was still no ice, we had to text to ask again as the owner was not accessible. I then had to continue to fill the drinks throughout the event and ask for ice, they never took the initiative to do this as they had said. We were told they would keep the bathroom stocked, however very early in the evening I found myself having to ask for toilet paper in the bathroom. At the end of the night, we were asked to clean up an “excessive amount” of flower girl petals at the ceremony site, which is removed from the reception site with no lighting at night. We had used the petals of one dozen roses, if this was going to be an excessive amount it would have been nice to know in advance. I was also scolded for removing a garbage bag from its can, when this was done by the owner’s father. And in the end, the owner kept a deposit I had given him in case we exceeded his guest limit, we didn’t exceed his limit and had communicated this with him in advance.