Let me first state that I worked for Jamie for 1 1/2 years at her new location at 186 S Main St. I hope this review serves as a warning to both present and future customers that are thinking of having their items done here.
Jamie prioritizes... people she likes. Some people have to wait not 1 month, not 3 months, but sometimes a whole YEAR or longer before she begins working on even small requests! If this wasn't bad enough, be aware that she also loses customers' clothes! So if you don't get a call, likely she has lost your items or their stuffed in the back.
Secondly she will try to sway you into buying items that she insists you need, such as adhesive bras. The one's in the shop are extremely expensive and are usually unnecessary.
Also, if you like to be talked about behind your back, then Jamie has you covered! I was shocked when I first began working for Jamie, a sweet customer who seemed to be on good terms with Jamie had just left the shop. As soon as the shop door closed, Jamie quipped "I can't stand that bitch."
She makes fun of customers' body shapes when working on dresses, saying she doesn't know how to get it to fit because of how "weird" their figure is. She also makes fun of the fabric type, or color, or whatever else she can talk down.
If your order had a quick overturn time, then consider yourself extremely lucky. Most people are lied to by Jamie when she leads them on with, "Oh, it will be done by next week."
Over the course of time I worked here, I had to comfort customers who had broken down in TEARS because of Jamie. I was always instructed that I had to deliver unfavorable news to customers "Because it sounds better when you do it." This means when she screwed up, which was everyday, I had to be the one to handle (understandably) enraged customers.
This is the most unprofessional, disorganized, snottiest business I have ever seen in my life, and am relieved I am not associated with it any longer.
I absolutely recommend an alternative seamstress shop in Toledo called "Alterations & More". I recently had custom-made pillows done here and they were extremely nice, affordable, the shop was clean, and the turnaround time was less than a week.
Good luck.