Janay Beauty

Janay Beauty was one of the first vendors we booked after our venue and it was one of the best decisions we made for our wedding! After using Janay Beauty when I was maid of honor in a friend's wedding, I knew that having this team for my hair and makeup on my wedding day would be essential. The communication with Ashleigh, the owner, was timely, professional, and very helpful if I had questions about the flow of the day. I booked Autumn for hair and Kayla for makeup, who were both outstanding from start to finish. During my trial, they asked specific questions to help figure out my vision and were very understanding with the minor changes I requested on the big day. All of my bridesmaids were so impressed with how accurately they matched their foundation and captured their preferences. Kayla and Autumn are so sweet and bring a calming energy to the day that was so appreciated. They did a great job of adhering to the timeline and making sure everything went smoothly throughout the day. If you are looking for hair and makeup services for your wedding, do not hesitate to book with Janay Beauty - you will not regret it!

Ashleigh at Janay Beauty is seriously the BEST. Her talent and attention to detail is unmatched. She made me feel so beautiful, special, and at-ease on my wedding day and I cannot recommend her enough.

I wanted so badly to give Janay Beauty 5 stars, but unfortunately my experience with Ashleigh, who manages communication and bookings, made this one of my most stressful vendor experiences. To clarify up front: Amber, the makeup artist who ultimately did my trial and all services on the wedding day, was phenomenal. She was kind, professional, and incredibly talented. I’ll be giving her a separate 5-star review. However, the way Ashleigh handled my booking process was extremely unprofessional and disappointing. I booked Janay Beauty on January 9, 2025, in good faith after hearing positive things from a friend. I signed their contract and paid the $500 deposit, and even submitted full payment for all 10 makeup services well ahead of the deadline. I respected all terms of the contract. Issues with Communication • My trial, scheduled for February 19, was canceled last-minute due to my assigned artist being hospitalized. I was sympathetic and patient as it was only February and the wedding is in May. I figured we had plenty of time to rebook the makeup trial. • I noticed Ashleigh posting on Instagram looking for makeup artists for my wedding date — without updating me. This was posted in the middle of March. That is when I emailed her for an update on the MUA. By April, Ashleigh informed me she’d be replacing my artist. That was understandable given the circumstances, but instead of providing a clear solution, she: • Suggested I start my makeup at 5:45 AM for a 5:30 PM ceremony (completely unreasonable). • Questioned whether 10 services could be completed in the timeline we agreed upon, despite this being outlined in my contract from day one. • Shockingly, almost 30 days before my wedding, she suggested refunding me instead of honoring the contract — essentially leaving me without a makeup artist at the last minute. This was unprofessional, unacceptable, and caused immense stress. Even after I reminded her I had paid in full for 10 people, she refused to work with me on adjustments unless it was on her terms. When I asked to remove one or two services to make it more manageable, she refused — despite earlier telling me she might cancel the entire booking. The lack of consistency and professionalism was astounding. When trial dates were finally offered (after months of delays), almost none worked for me because they were scheduled so late in the process. The only option I was left with was May 23 — the day before my wedding. While Amber handled it with grace, no bride should be forced into a trial less than 24 hours before her wedding day due to disorganization. Thankfully, Amber was absolutely incredible. She arrived on time, worked quickly and skillfully, completed all 10 people by 11:30 AM, and stayed for touch-ups until 12:30. She was everything you’d want in a wedding vendor: professional, talented, and kind. In fact, she was the opposite of everything Ashleigh made me fear leading up to the day. I cannot in good conscience recommend Janay Beauty as a company because of the way Ashleigh operates. The disorganization, poor communication, and complete disregard for the stress she caused me were unacceptable. No bride should ever be put in the position of nearly losing their makeup team a month before their wedding. If you do book Janay Beauty, I strongly suggest requesting Amber specifically. She was the only reason this vendor didn’t ruin my experience entirely.

Professional and great communication. Everything from the trial through getting ready on wedding day was amazing. I am truly thankful to have had Janay Beauty help me look my best on my wedding day!