JD Designs

Boston, July 2022: At the end of the wedding, some important family mementos and some things bought for the wedding went missing. Jennie handed some of my things over to a bellman when bringing them back to me at my hotel at the end of the wedding, including checks enclosed in gift cards. I should have been the only person to be in charge of money given to the bride and groom when the wedding was over. Not the bellman. Jennie blamed the hotel for losing my things. She refused to speak to me, text or return my emails to help me find the missing things for 3 weeks. But she was willing to deal with the State Room planner. So, she communicated with them for a short while but refused to deal with the planner once Jennie was asked for a tracking number, after Jennie said the hotel had "found" the missing items and that she had retrieved and then sent them back to me by UPS from a Staples. (The hotel said that they never had my things, and no one ever came to pick anything up from the hotel.) No UPS delivery was ever made. A week later, I contacted the person that recommended her to me, and she thankfully, was able to get Jennie to contact me within 3 hours of that conversation, which at that point was 3 weeks after the wedding. Jennie wrote me and then blamed her assistant for being too busy with work to send my things back but would have her do it that day, which she did. This time by regular postal service (USPS). So, now she had thrown both the staff at the hotel and her assistant under the bus, but never once took any personal responsibility for her work. The most frustrating thing was that Jennie felt that refusing any contact was the way to deal with this problem. It is not, and so instead of relishing in the joy of the aftermath of the wedding, I spent 3 weeks dealing with trying to recover my missing items from a very difficult woman. I would never work with her again, don't trust her at all and would definitely suggest looking elsewhere for a day of coordinator.