Jennifer Green Photography

photos. If you work with Jeni, expect to hear every possible excuse in the book for why your photos or products are delayed. I had my engagement photos (sept 2019), wedding photos (sept 2020), and postponed reception photos (sept 2021) all done by Jeni, and across three different years, I never knew when I would hear back from her when reaching out to her with a question or request for a status update. The 12 week expectation for delivery of photos in her contracts is laughable - do not expect anywhere near that. When I had to postpone my wedding reception and worked with Jeni to book her for two shorter events across two years instead of one long event, she OFFERED (without my asking) to throw a physical printed album into my package. It’s been 15 months since my postponed reception and I have no album, nor a response from Jeni via email, phone, or Instagram in 8 months. Also, it’s a really uncomfortable thing when her other clients reach out to you (since she has your photos on her social media and you’re tagged) asking how you were able to get your photos back, because they are still waiting to even get their online galleries for over a year. Please look elsewhere to save yourself a headache and money. I’ve never experienced such a lack of professionalism from any business owner before and it’s completely unacceptable.

rapher who is responsive and works efficiently I recommend you keep looking. We were married on 10/23/21 and the day after our wedding, Jeni offered to send photos and stated the following, “I’ll send you a few to love on shortly while you wait for the full gallery.” When there was no follow up by Jeni, I reached out several times asking for an update on the previews via text and email. Jeni responded to a couple of the inquiries and promised “soon” and “within the next week” but never provided a concrete timeframe. We did finally receive previews on 11/29/21, but the process was frustrating. Our contract and the preview email indicated the full gallery would be delivered at approximately 12 weeks (1/15/22). However, our gallery didn’t begin to “upload” until 2/14/22 and was not completed until 4/8/22. Although Jeni indicated the gallery was completed on 1/18/22, my husband and I didn’t begin to receive photos until almost a month later. The delays were addressed with Jeni but she stated there were “no absolutes” in the contract as well as other excuses. Jeni came highly recommended by our venue but we won’t hire her again due to the lack of communication and frustration we experienced while working with her. It should not have been that difficult to communicate with our wedding photographer or to receive our photos. It was an incredibly frustrating experience.

sent a backup which he was absolutely wonderful and so glad it turned out to be him and not her after all…blessing in disguise. We paid her in full earlier in the year. She has yet to pay him for his services, will not respond to our calls or emails or to the calls and emails sent by her backup. She has removed all links to our contract, invoices and payments. We still have no pictures as she will not retrieve, edit and deliver them as per contract. Thank god a set remains with the photographer from our wedding day!

ived them. Have not been able to reach her by phone since our engagement shoot in May despite leaving multiple voicemails and phone calls. Tried to set up our wedding timeline with her and received no response for weeks, only to get an out of office message saying she would not be responding to emails, with only weeks remaining until our wedding. At that point, we needed to go with another photographer who was much more reliable and who helped us set up our timeline. Jeni also refused to refund us our down payment since we had paid in advance. I suspect she had already spent the money from the down payment which is why she could not refund us. Using Jeni was the most stressful part of planning our wedding and her lack of professionalism and communication made her impossible to work with. Do yourself a favor and select a photographer who actually CARES about your special day and is RESPECTFUL of your time! And if you are deciding to go with Jeni ABSOLUTELY read her contact carefully and DO NOT pay in advance.