Jenny Yoo Collection

ncredible to work with. They were very quick to respond to any questions I had. I was worried about timing but they were very efficient with helping me get it done so I will have them in time. So happy with my experience with the JY team! I hope someday I have another reason to buy from here!

er this month thinking it's the headquarter to see if there's anything I could do. The store told me I could make a custom order that will arrive by June 30th. They also told me they've checked with their production team, but there's no way to get the dress earlier. Even though this estimated date is so close to my wedding date, after losing a lot of sleep I still decided to place the order, just because I really love the dress and the Jenny Yoo brand. Then EIGHT days after I placed the order, I got a promotional email from Jenny Yoo that says the Abernathy dress is back in stock online and ready to ship now. I called the store to see if that means I could get the dress earlier and they said No, even though 1. The website is the official website for the SAME brand as the store and I called the headquarter store 2. I checked with store MULTIPLE times whether I could get the dress faster 3. It's the same dress as sold on the website; I didn't make any customization Their explanation is that the store (I guess same for the Chicago store) is a different system from the Jenny Yoo official website (even though the website suggested me to contact them), so they can't get the stock of the website. I will still have to wait until June 30th to get the dress. The solution suggested by the store associate was for me to place another order on the website and sell the 1st dress on a second-hand website MYSELF. The retail manager also said she doesn't understand why it's such a big deal to me since I would still get the dress by June 30th. After all the sleep I lost deciding if I should get this dress, I got a slap in my face in return for the trust I placed into the store. If you are on the fence about whether to place a custom order, I hope this is helpful and you don't have to go through the same stress I did.

opologie. She was a size 10/12 and Kayleigh (the manager) recommended a size 16. We questioned this size and we were assured that she should get a size 16, despite sizes 10/12 fitting her. Fast forward to delivery and my bridesmaid is absolutely drowning in the dress. 8 total inches have to be removed all of the way down the dress. Upon notifying. Kayleigh at Jenny Yoo, we were told these dresses are final sale and an agreement was signed. Now we are stuck paying $215 for alterations! I find this absolutely ridiculous that there is no accountability for a "manager" to incorrectly recommend sizing. It seems like their only job is to read a size chart posted on their website with no professional advice. Also, if you try and go a different customer service route, you are directed back to this horrible manager, Kayleigh who provided us two non-solutions: 1. Send the dress back and see if it is a true 16 or 2. Buy another dress with rush shipping. She expressed that she felt she had been very helpful with recommending sizing, which is downright laughable. We will not be spending another penny at Jenny Yoo and every one of my friends who is getting married, or will be getting married, I will recommend NOT go with Jenny Yoo.

my dress so make sure you’re shopping that part around.

. 10/10 recommend

l. She helped accessorize some of the different dresses with belts, and was quick to follow-up about customizations. Highly recommend coming to Jenny Yoo for bridal dress shopping!

into it a whole wedding dress experience but the entire Jenny Yoo Team is a well oiled machine who is there to walk you through every step of the way. From their social media to their online assortment to scheduling the appointment to the beautiful salon to the exceptional staff, I wish I could do it again!! I recommend this to literally everyone that is in the NYC area. Location: easy to get to by subway! Timing: booked an early 11 am appointment so that everyone was awake and fresh, highly recommend. The appointment started on time which was great. I was there with my bridesmaids for about 1-1.5 hours, which seriously flew by. Process: I spoke with my bridal stylist, Olivia, who is the absolute sweetest. I told her about my wedding, budget, and style and she did her magic! I tried on a total of 7 dresses and ended up falling in love with the second dress I tried on. There are also clear slip on heels in various sizes in the fitting room which was incredibly convenient. Fitting rooms and vibes are super comfy and not intimidating at all. Olivia accessorized and made me realize that I love a good veil!! She also took my measurements and wrote down everything for me to take home. Pricing: Most dresses are around $1000-$1500, which is definitely affordable compared to the other bridal salons that I was researching. The dress I couldn’t stop thinking about was $2000, which was a bit over my budget, but I saw it on the hanger and knew I had to try it on!! I did not feel any pressure at all when I was there. Overall, I absolutely loved my experience at Jenny Yoo and I can’t wait to go pick up my dress in a few months! Thank you to the Jenny Yoo Team!

helpful from the beginning. I would definitely recommend Jenny Yoo to all my friends!

as bridesmaid dresses for my party—I would absolutely recommend!

about the Octavia I tried on at BHLD. I walked in and told my stylist exactly what I loved about Octavia as well as my reservations (too plain) and she pulled three dresses and I found the one! I felt beautiful on my big day in Eden and received so many compliments. Plus it was in budget which felt like a huge win!

nside and out. as a plus sized bride, i never once felt uncomfortable or out of place like i have at other bridal salons. dress shopping was initially stressful for me, but kayleigh was super non-judgmental and tapped immediately into my style. jenny yoo’s gowns are out if this world beautiful, so having them available in larger sizes felt so incredible too. i’m so excited by the gown i ended up getting (hello, shiloh!)— it has everything i wanted but couldn’t find elsewhere. honestly, i couldn’t have asked for a better experience- not once did i feel rushed, pressured, too fat, or anything other than beautiful during both of my appointments. thank you kayleigh and jenny yoo— i can’t wait to look and feel my best on my big day. ❤️

re this, you could not get even store credit. That was an okay choice given you thought the wedding would take place, but did not because of covid. Given that shut downs could keep happening and you may choose to do something small, this is a terrible option!!!!!!!! It's truly a heartless policy--given that this was no one's fault. ABSOLUTELY do not value their customer, but instead themselves and think its okay to say oh you can just spend the credit on another dress you might like. Clear depiction of financial differentials going on in our country right now. Will absolutely never use for my own wedding and bridesmaids and will be sharing this with many friends

and let me and my bridesmaids make appointments as many times as necessary to make sure everyone was happy with their choices. We also took advantage of a month-long sale in August 2017 and I was so thankful that Jenny Yoo and my bridesmaids were all able to get their orders in from all over the US and UK for us to take advantage of the sale in a very limited amount of time since my husband and I were covering their outfits. My only real constructive criticism is that the software their website was using was really outdated and not user friendly so I think it made it a little more difficult for everyone to submit their order through, but perhaps they have updated this infrastructure in the meantime! Overall, I think my bridesmaids enjoyed that the outfits were a little different than what else is out there (we went with a floral pattern and chose 5 different styles including a skirt/top combo that they could then pick whichever they liked best). I was happy overall with my dress and veil in that I liked that they went with our overall wedding theme of a summer garden party, looked good next to the bridesmaids and groomsmen outfits, and that it was a fun blush color. Perhaps I would have chosen something a little less traditional looking in retrospect (I also really loved some of the subsequent Jenny Yoo designs that came out in 2018 & 2019 seasons!), but the dress & veil looked good in the wedding photos and worked well overall. And I can't thank the Jenny Yoo team enough for making sure such a large, complex order went so smoothly!

loset graveyards of taffeta and sateen. I immediately fell in love with Jenny Yoo's selection, and arranged for my bridesmaids (or at least the ones that lived in NYC or were able to make it up) to have a fitting. This boutique was super flexible, and Taylor was great at helping my bridesmaids pick out dresses that were flattering. Jenny Yoo was also really great at accommodating fittings. My bridesmaids looked gorgeous and happy at the wedding. Jenny Yoo rocks!

was my consultant and was prepared with gowns I had mentioned I would be interested in and even a few others that would fit nicely within. She was incredibly patient with each of my maids and made them feel as comfortable as possible to find the best style and fit. All of my girls were very happy with our appointment and their dresses and the ordering process was seamless. Chelsea stayed in constant communication during the ordering and ensured I understood every step and when my dresses would come in. The showroom is adorable, girly, and chic with pink and gold accents. I found this experience to be exactly what I was looking for in bridesmaid dresses: convenient, seamless, and body positive. I even went back for my rehearsal dinner and post wedding brunch outfit and can not wait to wear them! Would recommend to any bride or bridesmaid looking for a personal and tailored experience for either you or your bridal party. Not to mention the quality of the gowns are wonderful.

in the dresses so I could send to the bride (we are scattered all thru out the country). Thank you!

oming and suggested styles for me that I didn't dream of but totally worked for my body. The prices of the dresses range from very reasonable to stunning elegance. Each and every dress, no matter what size or price, looks of amazing quality.

nd I was able to find exactly what I wanted for my bridal party.

gh quality, perfectly cut, modern, and very reasonably priced. I've gone to a few stores since (I'm indecisive) and all other dresses felt garish, revealing, and of lesser quality even though they had higher price tags. I was so pleasantly surprised by how beautiful the JY gowns are! I've told everyone I know about these dresses and my girlfriends agree these dresses looked better on me than any others I tried on. I only wish they did in store alterations but oh well! Thank you!!