JJ's House

2-3 week time frame & they also take your expedited shipping money and they DO NOT FOLLOW THROUGH in an expedited shipping manner. I contacted their online chat, and all they can do for you is issue a ticket for your situation which will take 24-48hrs to get a response back to your email address on file. I have asked for this company to cancel this order & to issue myself a refund of a product that I have not received and I will NOT receive in time for our event. AVOID HONG KONG companies USA.

ffice to be told that the dresses were sent back to the sender because there was “no such number”. JJ’s only offered a partial refund when I spent $500+ on dresses I never even got to see. Awful customer service. And I don’t have bridesmaid dresses now.

d beautifully packaged. Great all round service!

ridesmaid/bridal dresses!

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ld be easiest for us! They have been nothing but helpful via email and the chat! Thank you so much and can’t wait to get the new dresses and order the final couple we hadn’t decided on yet!

a group until after I already told my girls. I found out the hard way that can't add one after the fact or in the middle of each girl ordering so that was my first upset. I tried to make contact before my first dress ever arrived. Then, each dress arrived with a poor fitting bust and a slip that was too tight. My first bridesmaid didn't tell me hers had arrived, so I didn't even know it didn't fit. I sucked it up as her own fault and we would just roll with it and try to make it work by letting it out and having a very expensive remake for the bust.... But as the dresses arrived it became clear that EVERY dress came with the SAME issues no matter the size. From a size 3 to a size 24 I have 5 dresses that are NOT as advertised. The first and second dress we chose to write off as fixable and we chose to alter them, but I also chose to contact them directly a second time to let them know there must be a pattern issue because each bust on every dress was arriving with straps that fell of the shoulders in such a way that 'length' was NOT the only issue. When laying flat the straps would fall horizontally well beyond each girls shoulders direction by over 6 inches. The height of the straps had a width that was wider than any other part of the dress. You'd have to have a shoulder deformity that didn't fit the rest of your body for it to work. And now all my girls had ordered one and one had been altered already and the other was well beyond the couple of days return date. I had the audacity to feel committed The ONLY way to fix this was to rebuild EVERY bust on every dress. Fixing a bust is NOT a normal alteration. Most seamstresses won't touch that kind of work; They stick to hems and straps. That's it. Everything else is a re-design and they don't do that. Then tonight, one of the dresses got a kiss from a dog. It was just a little drool and for the few weeks we have had it its been in a bag to protect it from JUST this situation but... life. And the tag says its NOT washable and NOT dry cleanable. It's professional spot clean only. I need this dress TOMORROW. Dry cleaners won't touch it. This wouldn't happen with a dress from David's Bridal. I've never heard of a dress you can't use water on. Might as well be made of paper. GARBAGE.

dings as well as the bridal shower! Honestly I'd buy them all here but I'm running out of money bc we have 7 weddings coming up! Our bridesmaids dresses for my sisters wedding are from here and I cannot wait to try it on. 10/10 would recommend.

’ve had nothing but great experiences with them.

ls on them which allowed me to verify the feel of the material of any dress I was looking at. This was great since in the descriptions of the dresses, the materials used are placed there. Since I know some materials could be rough in the skin, or some lace could be really itchy for m, I was able to decipher which materials would be best for me and by extension which dresses. I finally chose my dress and deliberation which my little "Dress shopping Crew" and bought my dress. I was sooooo nervous about its arrival. It came in a smaller box than I had imagined because I bought my veil from there as well,amongst some other things. However, nothing was squeezed at all. I did wish the dress had a garnent bag instead of plastic, but I digress. Unfortunately I had to wait about two weeks before I could try it as my FH was home under quarantine and that was nerve racking. My FMIL and I we managed to check the quality of everything and saw how great it was made and how amazing the material felt. My DRESSSSSSS IS GORRRRRGGEEEEOOOUSSSSS. Oh how I love my dress. The quality is everything AND MORE. I ordered 12 when I should have ordered a 10 according to the chart they have,since am still shedding a few pounds. As the saying goes, "too big is a fit" so I will have that altered accordingly. It feels really great in the skin and there were no loose threads or anything. The veil exceeded my expectation for the price. It is super long and super beautiful and the tulle is so soft, nothing itchy. I loveeeeee everything about it. I pray Covid-19 gives us a chance to fly for our destination wedding, because I am so eager and excited to wear everything on my wedding day. Jjshouse, you did exceedingly well. I would definitely shop there again and again and again. To future brides like myself, if you see a dress you like on Jjshouse, check the reviews. If the reviews aren't there speak with their customer service representatives. They always answer your questions efficiently. I tried a dress similar to this for KNOWN designer and it was $1800, my dress and veil costed 1/6 of that price. I would definitely recommend Jjshouse for all future brides, it's a beautiful and way more affordable option.

code on the cc. I think this is absolutely ridiculous and too much info to provide, but have sent the photos with all info requested. My CC statement has already been paid, but they won't approve payment & start production of dresses that were ordered to be tailor specific. This is beyond frustrating as any bride can imagine, you expect the process to go smoother than this and not to have to email their customer service everyday for updates on your order. If you're looking for a hassle-free transaction and fast production of your dresses this is not the company for you.

quality. The prices are not too expensive, though you have to pay extra for shipping (which I wish they have free shipping if buy more) but overall I am really happy with the quality and I think it's worth it. Customer service responds quickly and is very helpful. If you are looking for bridesmaid's dresses, try them out!

so that was a nice surprise. Would recommend any bride to check them out!

small box and ship it that way.

but is too tight at my thighs, there was not a measurement for thighs and I did not anticipate that this would be a problem. Regardless, I am happy with my purchase! The dress is beautiful! And you can’t beat the price!

imagine. Their website is brilliant and they even provide custom tailoring for an extra £16 per dress. The dresses are really fantastic quality too - particularly for the price - so it was a huge relief when they arrived. The shipping was great too and true to time. I would not hesitate to recommend this site: a massive godsend, particularly when planning a wedding during a pandemic!

pier. I’ve also ordered my flowers through JJs which again are just beautiful and look incredible! I’m so happy with my decision to use JJs, because I’ve saved myself a small fortune but not had to compromise on quality!

back because the color was darker than I anticipated. That particular style was then discontinued. I bought a similar dress in a better color. Still waiting for it it arrive. The return policy for the first dress was very easy. I would definitely order from JJ's again, in fact I already have!

mer service reps anytime. They are always available. They are so helpful with finding options to match the styles that I like.. I found one dress style that I liked and they were able to find other similar bridesmaid dresses and matching flower girl dresses for me to look at too. It was just like having my own personal shopper :)

We are excited to see the girls in their new dresses and they are excited to wear them❤️

a US 2 and 4 but I also didn't look at the fit guide so that's really my own fault.

you always update. Thank you!!!!!!

wedding journey.

because it would cost me over $200. I went on Etsy and the cheapest one I saw with lace like I wanted was $80. I went on JJs House and found the perfect one for under $25 and I thought... NO WAY. I ordered it anyways and it arrived in a few days which was super quick. When I opened it I cried from how beautiful and elegant it was. I cannot believe I got something that would be priced $200 somewhere else for under $25. I actually texted a couple other bride friends and they will be purchasing from JJs House as well. I also orders hair barettes for the big day and they look remarkable. Everything I have gotten has been amazing quality for a fraction of the price anywhere else. I will definitely get more things for my wedding here! I 100% recommend!

ds have loved their dresses and happy with all of their styles. I’ve ordered many favors and other accessories to enhance my big day and all of them have arrived quickly and exactly what I expected. JJs house is always my first recommendation for any new brides!

k you!! Will definitely buy for again.

mmend!

abric. The decorations are stunning. I ordered according to my own measurements. Colour like picture.

ng here and color, price, fit were all perfect. Way better than our local bridal shops! The selection on the website is also extensive in terms of color choices and styles, as well as accessories to match. Its a great one stop site for formal and semi formal wear!

pping with them again.