JJ's House

. Will use them again and again.

imagined. Will definitely use them again. Thank you.

ch is perfect for an end of April wedding. The people were incredibly helpful, from the online chat I had informing me of the try on program, to those that answered my questions through email, promptly. I have recommended JJs House to my friends and I will be looking again, myself for my daughter's wedding in September 2023!

resses from JJs House and everyone LOVES them.

e size I normally would and of course it is too small at top. So I have decided to return it and purchase the same dress customer sized. The return process was so easy and I can’t even say enough how much I loved the dress!! I can’t wait to finally get it again!!

equlivant to any bought at a bridal boutique.

vening as they danced the night away. Highly recommend!

ore detailed for literally 1 tenth of the cost. I am obsessed with it and cannot wait to wear it on my big day next year!!

ry carefully, so they arrive quite wrinkled — but that’s nothing I can’t fix!

t me just fine. The quality of the dresses was okay given the price I paid for them as I got them on sale. Both of my mums dresses did not fit. Unfortunately because I am based in Zambia, I did not get the dresses within the 14 day return period and had to have them altered locally. My mum's dresses weren't able to fit and were so small even alterations wouldn't be possible I am still trying to pursue the matter for a coupon so that we can get a size up. I was happy with the quality of two of the clutches they were gorgeous. However the one with the pearls wasn't as nice in person as the pearls were flimsy looking. The shoes were really lovely and looked just as advertised. The sizing was according to my expectation.

funding me. They said it’s not their responsibility once the shipper has it. They offered to refund me for 1/2 of my shipping cost. 11$. Their customer service just stinks. If you’re on a budget, don’t even entertain the idea because you could very well end up buying two dresses if the one from JJSHouse never shows up!!!

a sales associate hovering over me as a tried on wedding dresses at the store, which is why I thought I would try buying something online so I can try it on in the comfort of my own home. I’m glad I did. The prices are so cheap on JJsHouse, as well. If you are someone who prefers a certain feel and fabric, it might be best to shop in-store but other than that, I definitely recommend this site. Additionally, I had just missed my 14-day window to return a dress I had ordered but didn’t like its looks on me. I thought I was now stuck with that dress. But I decided to reach out to their customer service anyway and try my luck, and they were so obliging. They gave me options to either still return the dress or to take a discount for the dress - the savings for which I could then use to alter the dress with a tailor according to my needs. I was so pleasantly surprised. So glad I discovered them. I definitely recommend JJsHouse.

fee. It confirmed for me I need to follow their measurements and order accordingly. I’ve returned the try ons and ordered the dress I want in the color I want. The details of the fretwork and beadwork are high quality and the fabrics and styles are complimentary. If my dress, ordered in a standard size does not fit, I will return and reorder in a custom made size dress of that style using my exact measurements. It’s such a small upcharge and I have time to do so. Daughter has ordered her bridal gown made to custom measurements for a style that is very similar to one she loves at a local bridal shop at 1/3 the price. So far our experience has been incredibly positive!

days after receiving your online order. So I placed my order with 2 dresses. They emailed me and REFUSED to process my order until I pick one dress… despite their policy. I don’t have time to order a dress….return it (if it’s doesn’t fit) and order another one. This has been the worst customer service experience. I am still in shock. Do not shop here.

ven found in stores. I bought a dress from ASOS and had a horrible experience, the dress was cheaply made, got charged an extra $70 COD on pickup when delivery was supposed to be free and zero help from “customer service”!! If you’re debating whether to buy from JJ’s house or someone else, I recommend JJ’s

ou. Fits perfect! Love it! The color the style everything. Great job JJ House.

. So for example if you normally wear a size eight, order up one and get the ten.

dresses that I liked, and finally narrowed it down to three that I could try on! What a great option. I was a little skeptical of the lower prices, but the quality of the three dresses I tried was as high as anything I saw in the stores or higher (and half the price!). So glad I found my dress so easily.

is mostly synthetic but still well made.

I discovered the dress ended up shipping back to a location in Aurora IL even though they insisted it had been delivered to me. Their own tracking proved otherwise. They refused to give me a full refund and offered a 40% cash refund or a 50% refund toward another purchase.....can you even imagine why I would want to order something else? No thanks. When I told them that was not acceptable they told me they had to "cover their costs". So they apparently expect me to pay for their mistake. Also, the local bridal consultant told me that she has only heard really negative things about JJ's and she suggested NOT ordering from them. DON'T DO IT!

p telling me to keep waiting for it... even though the order is posted as 'completed' on their website. Awful customer service. You will never be able to reach them on the phone. The live chat feature is useless - they say they can't see anything more then what the consumer can see online and the email responses are all cut and paste generic responses. Had to dispute the charge with my credit card since they won't acknowledge any issues.

nding and they fit beautifully. Highly recommend.

I'm going to do on it, but I've already placed another order with them for my rehearsal dinner/ bridal shower dress and I'm hopeful that it'll be as beautiful as it looks online.

a longer time than what they originally state, and when i finally got the shoes they were cheaply made the shoe looked sturdy in the pictures but when i got them they were flimsy and dented. Plus they say true to size however it was almost three times my normal size, when i returned them they again took a while to be returned then i only got $30 returned back to my account (which in their return policy it states full refund and doesn't make it clear) . The whole returning process was extremely confusing and you can forget asking customer service for any questions as it usually takes 2 days for them to respond "promptly" . I tried to buy another exact same pair just in a size smaller with the 20% off cupon i got from my previous order plus the $5 dollars off because i took their survey and neither of them could be applied to the shoes i was trying to rebuy so i would have had to repay the whole $ 60 USD again. They have this "point system" as well but its a joke to be honest i had 288 points i could use on my next purchase however when i tried to apply that as well it only took off $1. I even tried just doing one cupon but none of them worked and quite honestly I'm saving my money to buy a better shoe and better service else where because there is NO way those shoes were worth the $60 i spent on them especially if im not even sure they will fit as nothing is "true to size" like they claim .

the look of the outfit, and I will have to find an alternative. They offered a refund, which is certainly better than nothing, but I would rather have a jacket that matches the dress, and fits properly.

I purchased and returned! As a result, I will be receiving a partial refund (of course the cheaper of the two dresses) .They are a total scam and do not grant refunds. Do not give them your business.

It does not look cheap at all, in fact it’s very detailed! I got so many compliments on this dress during my wedding and I felt so beautiful wearing it. I’d highly recommend future brides look at jjshouse for bridesmaid dresses and even wedding dresses. You’ll be surprised at their wide selection, low prices, and fast shipping.

de dress. My daughter was a bridesmaid in mid May and reused the dress at the end of May and reused the bridesmaid dress for her now husband's last dance at the USNA.

l confident in ordering a custom dress and look forward to a good fitting outfit for my son's wedding!

n a week early, I did have to pay taxes and duty but it was still way less than anywhere else. I bought the dress from the prom department and I have never seen the style of dress on any other site or in any store. The skirt of my dress came off so I didn't need to have a bustle put in and.dancing was super easy in the dress.

veryday!

. I am 3 weeks out from my wedding I was missing 2 of my 4 bridesmaids dress. When I finally get a hold of someone and they inform me JJs doesn't offer dresses bigger than W26 my brides maid is a W28. EVEN THOUGH I SELECTED SIZES FROM THEIR DROP DOWN MENUS. Also they made a dress for my Mom and it looks awful they didn't follow her sizing at all! Never shopping with them again!

the perfect fit for the customer. So imagine a wedding dress full on details! So I would suggest to JJ's house if they want to improve the options of measurements of the custom size chart, to include arm circumference in there would be a nice upgrade. Thanks!

here and there, but I also took some extra space myself because I didn't know yet how they would deal with it. I will pass on my next dress to make it more precise. I will definitely be ordering more dresses.

aucoup de choix et très bon rapport qualité/prix

dresses that they will wear during my wedding. I continue to be impressed with their company!

ve been made to order with fabric from the same dye lot?? I chose the same fabric selection for both matching dresses and paid $198 for both. The solution offered for me was a mere $38 off of a future order. Very dissatisfied with this interaction and unhappy that my flower girls will have different coloured dresses.

nal family photos .

and description on the website...so I ordered the bridesmaid dresses as well. NOTE their sizes are a bit smaller so make sure you use their sizing chart and don't freak out if you normally wear a size 10 and the chart says size 14. (the 14 is a 10)

ction of dresses and accessories and I highly recommend JJ House for all your special occasion needs.