JT Limousine

life!!!! Stay away and do not do business with them. Kim is the worse of the group! BECAUSE OF JT LIMOUSINE MY WEDDING CEREMONY STARTED LATE because they were late to pick me ( bride) up. Instead of apologizing for the possible miscommunication on THEIR end, they tried to dispute the situation as if I was in the wrong. Ron who was the so called manager of the company basically tried to say that his drivers weren't late. How can you drivers not be late if he was at the wrong location in the first place?! This manager had Kim in the background screaming on top her voice saying you guys told us the pick up was at the church. Going off in the background while I'm on the phone until I told her to be quite because I haven't heard from her since the start of this hiring. Everytime my husband called to get an invoice it was always something! Whether she was going through Dot inspection or she wasnt in office! Eventually it was Kim is out and gabby was apologizing that Kim was so busy, and she will try to fix things and make it better. Even though Gabby was probably the one that gave the driver another location, honestly she was the easiest to deal with of them all. My only requirement I told Gabby was to be on time and JT limousine failed! Ron as a general manager handled the situation so poorly. He did not apologize not once! Instead, he had his employee screaming in the background about the situation and trying to argue that his driver wasn't late. Then both kim and him started asking me for proof that of emails that I gave them the right location which I forward to them. (Dont you feel stupid! Yes I kept my receipts!) I emailed them after the conversation that i didnt want anything from them, because their unprofessionism was unbelievable!!!!!!!! That's why I dont delete messages, because it's your only proof when things start to turn into "he said, she said" . My wedding was Sept 1. I did not hear from Jt limousine until sept 17th which I was the one who reached out to them! So if I didn't call them, they wouldn't have went on as if nothing happen. Then Ron even had the audacity to say to me that we tried to do something but your husband called cursing Kim out that day. My response to him was if you as a groom got to the church and realized that your bride would not be picked up, wouldn't you be mad too Ron???? He had nothing to say! So basically you and Kim got petty and did nothing to fix the issue because the groom was upset and hurt your feelings??? Lol. Guys I'm telling you to stay away!!! Jt limo was suppose to pick us up at the hotel that we were staying. One limo arrived on time (this limo was to pick up the groom and his groomsmen) the other limo to my husband surprise was at the church when he arrived. When he asked the driver what are you doing here? The driver responded this is where I was told to come. My husband was livid because he knew we confirmed everything with Gabby! Instead of my limo driver saying omg let me call to confirm or let me go pick your bride up, he spent at least 5-10 mins arguing with my groom. My husband call Kim to try to figure out what happen and why is this limo here. Kim tried to blame it on me saying that it's my fault, and this is where I told them the pick up would be. I have detailed emails of communication with each time and location! Like why would I pay a limo to sit outside a church that didn't even pick me up???!!! The other limo who picked up the groomsmen decided to try to go back and get me and my bridesmaids. When he got there we were outside the hotel with our bags waiting anxiously because I was late for my wedding! When this limo driver arrived I believe his name was Adam, he started asking where is the bellhop to help him with the bags. Just when I was about to yell at him to get the bags in the car and let's go. The original limo that was suppose to pick me and my bridesmaids up decides to finally show up. So while Adam is deciding whether he wanted to wait for a bellhop. I quickly led my bridesmaids to other limo and we left for my wedding. Everything was suppose to be on time, because me and my husband were leaving for our honeymoon immediately after the reception. Dont get me wrong. I had a beautiful wedding regardless...but I just want to make sure this doesn't happen to another bride. One star because the limo was clean.