Judges for Love, Inc.

ony was exactly what you hoped it would be. That was our goal. All the best to you and your husband now and always. Regards, Iris

years, I am constrained to respond to this outrageously false review. Rebecca F. booked a judge I provided for her wedding after a free consultation with that judge three months ago. Our standard procedure about which she was informed, is to schedule a final consultation with the judge about a month before the ceremony. Two months before Rebecca F.'s ceremony, I received a telephone call from the judge's daughter that her mother was taken to the hospital having suffered a sudden brain aneurism. In addition to expressing my shock and condolence to the daughter, I asked her to give me an evaluation of her mother's condition so that I could determine how best to deal with several upcoming scheduled ceremonies for which the judge had been booked. The judge would require a long recovery period and I needed to find replacements. On the same day this happened, Rebecca F. contacted me to schedule her final consultation with the judge. I had already began working on finding another one of our judges to perform Rebecca F.'s wedding when I received Rebecca's email and was scheduling other judges to work with other couples whose weddings were affected as well. When I informed Rebecca F. of the situation and told her that I was successful in finding another one of our judges to perform her ceremony and could schedule an immediate consultation, Rebecca demanded that she be given a list of our judges so that she could choose who she wanted from that list and that she get a discount of our fee. I explained to her that providing a "list" of judges to choose from was not possible given the different locations of the judges and that I was fortunate to have a judge still available for her date and location. She became irate and asked for a particular judge from our website who lives in Virginia to come to New York to perform her ceremony. I told her the mileage fee for 500 miles roundtrip plus the tolls between New York and Virginia would cost $500. Given that additional cost which I did not want her to have to incur, and the difficulty in providing the judge from Virginia, I suggested she talk to the judge who was available in New York to determine if she liked him, but she declined the offer and demanded an immediate full refund through Zelle. I immediately sent the refund to her by Zelle and Zelle's message was that the refund was in process, which I communicated to Rebecca and sent her a copy of the Zelle communication. Rebecca F. began a tirade sending angry e-mails one after the other in rapid succession threatening me and saying she had not received the Zelle payment, that she was sure the refund would take many days and demanding I contact the bank about it. I contacted he bank right away and was told Zelle had received my request and was processing the refund to Rebecca and that the payment would be delivered by the end of business that very day. The bank confirmed that Rebecca received her full refund at the end of the day, contrary to Rebecca's assertion. As ALL of the previous reviews of Judges For Love have been five stars, most mentioning not only the great ceremonies by ALL of our judges, but also my professionalism in treating each couple, I have to say that Rebecca F.'s response to my attempt to help her in this difficult and sad situation is bizarre and disheartening. All of the other couples affected by the judge's sudden illness have been understanding and gracious, working with me to provide them with an available judge. They reacted without anger, hysteria or demands for a discounted fee for our services. Their maturity and empathy in this tragic situation contrast with the petulant and irrational response of Rebecca F. My hope is that the judge has a full and complete recovery. I am happy to say that our other affected couples will have the wedding ceremonies they had hoped to have with our committed and professional judges.

emony was everything you hoped it would be. Wishing you and your husband life's greatest gifts. Thank you for choosing JUDGES FOR LOVE! IRIS