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About this vendor
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Details
Photo Shoot Types
- Engagement
Photo & Video
- Digital Files
- Film Photography
- Online Proofing
- Photo
- Social Media Sharing
Photo & Video Styles
- Documentary
Wedding Activities
- Getting Engaged
- Wedding
Reviews
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4.4
out of 5.014 reviews
Ok, so on July 8th I booked to go on the Morocco photography this October 3. Julie was super responsive, I paid, and we sent a few emails back and forth that day.
That is the last...
time we talked - almost 2 months ago. I emailed her a month later asking for online video logins, never received them.
Then a super weird email came saying the trip may be cancelled due to covid and security issues? (nothing had changed on the US gov't website) But she would be willing to move my money to another trip (huh?) Even though she "would be out so much money" (you are booking luxury retreats and don't have travellers insurance?"
I responded that I would still like to go - no response.
In the meantime I received ELEVEN emails asking for deposits for more trips. Oh, and a generic email saying she slightly changed her business name, which made me think the last one got sued.
I called my cc company and let them know what was (not) going on, and they refunded the money (amex, thank goodness)
If she had sent an email saying she couldn't go because of personal issues (with a refund) I would have completely understood. But I have heard absolutely nothing, nada, to the point I felt that I had given my money to a pyramid scheme.
I honestly don't know if Morocco is still happening because I haven't heard from her since I booked, or if she even had anything booked to begin with.
I need to start by saying that this review is incredibly hard for me to write because I have admired Julie for so long, and she is so well known in the industry. In fact, my opinio...
n of her was so high that, for awhile, I was doubting my own perception of my experience with her as our wedding photographer because there was such a disconnect between my image of Julie and the horrible reality I was living exchanging emails with her, feeling abused by her, trying to get decent images of my wedding. In fact, as a reality check, I began to share what I was experiencing with others and as I did that, I began to hear more stories about her behaving badly. When I realized that I was not alone, I knew I had to speak up.
I hired Julie to photograph our wedding, even choosing our wedding date around her schedule, because I loved her so much. Leading up to the wedding there were some red flags. We planned a trip to Disneyland for her to take our engagement photos, which, full disclosure, she was adding to our package as a gift. She was going to incorporate the engagement photos as part of a different work trip. However, she didn’t take them because she scheduled more time in Hawaii. She told us to expect “something” in the mail, and we never received anything. When I expressed the desire to purchase the Julie Paisley Planner, she promised twice to send it but I never received it. However, even though I was disappointed, I pushed those things aside knowing how busy she was, and that they were gifts.
The experience we had with her on the day of the wedding was incredibly bad. She was so rude that guests came up to me to ask what was wrong with the photographer. She tried to refuse to take a photo of my disabled grandfather where we were - she was insisting he had to walk down an unpaved path, and a hill, with his walker because that was where she wanted to take the photo. She only acquiesced when my sister stepped in.
All of that was unpleasant, but I could live with it if she had delivered images that are consistent with her brand and with what she represents she can do. Although she was present, she did not deliver any candids from the ceremony or cocktail hour reception. She did not deliver any guest reaction shots. She delivered 5 images total of my husband getting ready. I do not believe that the gallery I received was an accurate reflection of the event. Don’t get me wrong there are of course beautiful images, but they don’t overshadow what is lacking or the experience we had.
When I raised these issues with her, I felt that she was rude and unkind. She blamed her second photographer and then me for the lack of images. After over a week of not hearing from her she must have realized how she was behaving in her emails, and she has now offered an album and to re-edit the gallery so it is consistent. She also reached out to the videographer and has promised to use their images to round out the gallery that she initially provided. However, she has not acknowledged her behavior or that she did a subpar job.
I hired her to document the event so that I would have memories preserved forever and the moments that are missing especially our family seeing us get married I can literally never get back.
I’m sharing this with y’all, including her final offer, because I want people to know the truth of my experience, so that no one else has to have the experience my husband and I have had.
Absolutely wonderful to work with. Christy and Whitney, two JP associates, shot our wedding and they were incredible. I am one to get tired of taking posed pictures and I never fel...
t posed or like I wasn't enjoying the moment! Not to mention the pictures are out of this world. Love!!
Julie Paisley is worth every penny!! When I was looking for a wedding photographer, she was one that was recommended to me and as soon as I looked at her work, I fell in love with ...
it! It is so effortless, light, airy, romantic, simplistic, and all in the details! Not only is her work amazing but she is incredible as a person. She is so sweet, lovely, and makes you feel at ease in front of the camera even if you're not a model! She coaches you on what to do and when the pictures come it looks amazing. I could not have been happier with my engagement or wedding photos! She captured every detail of decor that I didn't enjoy on my wedding day because I was so busy. And that was so great to look and see how awesome everything looked! I paid for her associates to come and shoot the wedding based off of budgeting and she even surprised us on our wedding day and shot it for us?! I highly recommend her and her team. Love her and her work so much!!
Julie and her team were absolutely amazing to work with. They put us instantly at ease and caught every magical detail of our big day. We could not be happier with the photos we re...
ceived and will cherish them forever!
Julie is the absolute best photographer. My husband and I were very nervous about taking all the photos on the big day and even engagement pictures, but Julie coached us through ev...
ery step and made sure that we were comfortable the entire time. She is extremely talented, helpful and understanding and I would definitely recommend her time and time again!
INCREDIBLE! Words can't describe how grateful I am for Julie and her team! They captured the most BEAUTIFUL photos of our special day! Julie is so energetic and sweet she made taki...
ng our photos so much fun! She also did such a great job directing us to make our engagement and wedding formal photos perfect! She also captured such wonderful candids of our guests and everyone on the dance floor! Julie you are truly amazing and we can't thank you enough for helping us relive our wedding day every time we look at our photos!
Julie was the very first person I booked for my wedding, and although she is somewhat pricey, she is worth EVERY penny! The photographs came out beyond beautiful and captured my sp...
ecial day perfectly. She shoots mostly on film and her works are truly pieces of art you will keep forever and be able to show your grandchildren. She is extremely kind and professional, and her turnaround time is very quick as well!
Julie was just great~ My (now) husband was skeptical.. but at the end of the evening he told her how great of a job she did! The pictures are breathtaking. She just captured the em...
otions so well!
When I first saw Julie's website, I was in tears! Her pictures took my breath away! When I saw that she was in Jacksonville, I knew I'd have to pay travel but I knew it would be wo...
rth it! Travel expenses were VERY MINIMAL! When I met her she had the sweetest pwesonality and I couldn't have been happier with my choice! Even through the chaos of getting ready and figuring out last minute details (I was a stressed out lunatic) Julie was a big part in keeoing me sane and was so patient! She directed all of us during the picture taking process in a patient and sweet way while keeping the fun in it! She came to the venue early to scope out the place and determine where she would get the best shots! She went ABOVE and BEYOND to make everything perfect! Overall, she was AMAXING and I would have paid her ten times as much (if i had the money!)to do it again! I may even take a trip to Jacksonville just to have family pictures taken!!!
All I can say is amazing! Truly amazing. She is a delight to work with, super creative and understanding!
Julie is one if the beat and most talented photographers she did a great job and is just wonderful!!!
My husband and I used Julie Paisley Photography for our engagement pictures after seeing some of her work she did for a friend of ours. We wanted to see how our engagement pictures...
turned out before hiring her for our wedding. It turns out, we couldn't have made a better decision! We used her for our wedding and WE ARE MORE THAN HAPPY WITH THE TURNOUT! We used her for our engagement, rehearsal, rehearsal dinner, and wedding photos! She's affordable and efficient while listening to what you want. She puts a personal spin on every aspect of our event! She's so unique! I can't wait to use her again (this time, maybe for a newborn shoot? Hmmmm.... :)
Julie is AMAZING! I love her pictures. She is an amazing photographer and a super sweet person!
Contact
Based in Nashville, available for travel worldwide
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