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3.8
out of 5.04 reviews
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Never before have I been treated so poorly by a company both in product and service. They don't live up to their own guarantee or stand behind their work.
The arrangement ordered looked like it had been thrown together without any care or skill. Their reaction to an unhappy customer: "We'll send someone over to pickup the flowers from your house.". How crude and insensitive, an obvious ploy to get me to drop my complaint and move on.
If you wish to gamble as to whether your gift of flowers will be prepared well and by a professional florist, by all means use them.
I am writting this, however, to steer business away and with any luck close down this business.
**** DO NOT USE THIS BUSINESS *****
*** NEGATIVE FIVE STARS ***
We were married November 7, 2015. We weren't sure what we wanted, but our consultation went amazing. I showed a swatch of the girls dresses, and she came up with a plan. I have to say that the flowers were absolutely beautiful. When the flowers arrived, I was in tears. Never saw such beautiful arrangements. The flowers for the church were gorgeous. They were extremely professional and I would choose them again for any occasion. Thank you so much for making our wedding unforgettable.
I used fresh flowers for my cake, and Personal Touch by Julie did an amazing job. I received many compliments on the simplicity of using fresh flowers and how lovely they looked.
Overall I liked my flowers. They were beautiful.The only thing I would change is maybe make my bouquet bigger than the bridesmaids bouqets. They did a good job with the colors I wanted and worked with me on price as well.
Contact
5445 Spring St., Racine, WI
Julie’s Personal Touch Flowers
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