I have VERY mixed feelings about Just Beauty.
I had tried a few places during my trials and was so happy when I found Justina. During the trial she nailed the make-up and hair immediately. She was pricier but because she did such a great job ...I felt I needed to go with her.
In her defense, when booking with her I put the time of the wedding and didn't consider the timeline for the full day. As I worked with my wedding planners and photographer to create a timeline, we realized the time in the contract for her to come was too late in the day. We worked with her and moved the arrival time from 10am to 7:30-8am.
However, the day of the wedding the hair and make-up artists arrived and she was not one of them. I asked if she was coming and they were very confused and told me she wouldn't be. (The next day I found the she sent an email at 6:45 that morning telling me that because the time was moved up she wouldn't be there) THE DAY OF MY WEDDING. At that point I realized it is what it is and there wasn't anything I could do about it.
Thankfully, the women who came did a great job, my bridesmaids and I were all happy with our looks.
But, Justina not communicating to anyone - the hotel coordinator, my wedding planners, nor me - that she wouldn't be there was very unprofessional and really made a huge difference on how I view Just Beauty. I would never had hired her, and paid the money I did, if I had known the person I did my trial with wouldn't be attending. During my trial I had asked about the lip color and where could I buy some to do touchups throughout the day. She told us that she had mixed colors and would give a small vial to do touch-ups. The women who was doing make-up knew nothing of this.
Had this review been for the woman who came the stars would be higher because they were great. But because I'm reviewing the vendor as a whole - I had to give it two stars. Waking up on your wedding day to learn the person you thought was doing your hair and makeup for months isn't coming was awful.