I had reached out to K Gall events after I decided to have a day of wedding coordinator. I wanted to be able to enjoy my wedding without having to sweat the small stuff. After following her on instagram for a few months, I decided to look into ...her services a bit more. I liked her website and thought she would be a good fit for me, so I reached out to her on September 2nd, and didn't hear back until the 7th. She apologized for the delay and I said it was totally fine. I let her know in my initial email the date of my wedding, and the services that I was looking for. She told me that she was available for my wedding, and that she could meet up on my requested date. I live across the country, so whenever I'm in town, I make a point to squeeze in as many wedding appointments as possible. I messaged her back on the 7th, a few hours after her response to confirm the time of our appointment. I followed up on the 11th, as I still didn't receive a response. I followed back up again on the 16th because I still hadn't heard anything from Karen. I should have just followed my gut and cancelled the appointment, but she emailed me a few hours later letting me know that she was transitioning from her former job, to this job full time. I get it, a transition like that is pretty big, so I forgave her and decided to move forward with the meeting. Cut to today, I am only in town for 2 days, so I jam packed my days with meetings with vendors (something that I also mentioned to her.) I look at my emails and I see one from Karen letting me know that she found out about a family event the day before and that she was no longer available for my date but that she could recommend other wedding coordinators if I would like. So, while I understand that things come up, it would have been nice to have been emailed when she found out about it. Also, I emailed her immediately back that I understood and if she could please email me recommendations asap so I could contact them to try to set up last minute appointments, as I wouldn't be home until Christmas. I am still waiting on a response, and it's too late to make other arrangements. Honestly, I went back and forth on whether or not I was going to leave a review, but I ultimately decided to do it just to give other brides the heads up. If you're looking for a wedding coordinator that will be on top of emails, making sure that you aren't worried about things, I don't know if K. Gall Events is right for you. She may be great as an actual coordinator, and this may just be a one off experience. I was really looking forward to hiring a day of wedding coordinator, mainly because I was looking to have some back up to make sure that my wedding would be less stressful. It's a shame that now I doubt I will look for another.