K NOVINGER JEWELRY DESIGN

Novinger’s staff is awesome! My husband wanted a band that would have to be custom — I’d taken his design to other jewelers in the area and no one offered to tackle his design until I arrived at Novingers. They welcome me with a smile and a willingness to tackle my project! We were more than thrilled for them to have accepted our business and we are so happy they did. They took my husbands design and created a mock up and provided me with a quote in just 2 days! I was blown away! They were very reasonable in terms of cost as well. My husbands wedding band turned out absolutely stellar — he gets compliments ALL the time! We would highly recommend Novingers to anyone!

Kristen Novinger saved my engagement ring. I came to her for advice after a large jewelry company took my custom design and butchered it. Because it was a custom design I was expected to pay for a ring that looked nothing like my design and I was seriously distraught. Kristen and her staff were genuinely kind and gave me solid advice on how to handle my situation and within a week I was free from buying a worthless hunk of metal and able to start fresh once more in the pursuit of creating the perfect engagement ring. Kristen understood not only the flaws in the ring created by this other company, but she truly understood my vision for this ring. Neither she nor her staff pressured me to go in any particular direction with my ring. I had been to several jewelers both locally and out of state and this was seriously the best non pressure customer service I had received. Some companies claim to go hand in hand with you on the design process...a false promise given by companies I had previously dealt with, but Kristen made sure I saw every step and was comfortable with every step before moving on. Kristen took my design picture and gave me hand drawings of my ring from different angles. Then beautifully developed CAD drawings of my ring that really looked like a picture of my ring to be. I was presented with the wax representation of my ring, still needed some adjustment...no problem, Kristen reworked my wax beautifully for that last small touch that was needed. I got to see the raw ring before it was polished and then the polished ring before the stone was set. Once completed it wasn't just a beautiful ring but a piece of art and one that without her patience and dedication I could have never created for the the love of my life. My fiancee LOVED the ring and now has something of unique quality to cherish for the rest of her life. Something else you should understand about Kristen...this wasn't some big sale for her but she worked for months on my design. I already owned my diamond and the setting she created that looked perfect was still considerably less than the company that butchered my design before. That's the thing...yes they sell and create high class jewelry but they aren't stiff or pushy there and it's not all about the almighty dollar. My advice is simple, if you are thinking about having any jewelry made at least stop by and talk to Kristen about your idea. If she can't help you she will point you in the direction of those that can. Odds are though that she can help you to make your vision become reality and she won't stop until you are happy with your piece. Because in her own words "it's not about whether I love it, it's about you and whether or not you love it." Well Kristen, we love it! Thank you.

The service was excellent!! The staff is so helpful and patient!! They took the time to explain details and ensure a wonderful experience. You cannot go wrong with this jeweler. Knowledgeable and fair.

Kristin did a wonderful job creating the jewelry that I had in mind. She made my earrings,wedding ring, and my husband's ring. She did a wonderful job. Great service and would return to her for all jewelry purchases in the future.