About this vendor
Family owned since 1990, our goal has been to earn the complete trust & satisfaction of our customers. We carry Portland's largest & finest selection of diamonds, engagement rings, wedding bands & jewelry from world-class designers such as Tacori, Verragio, GelinAbaci, Vanna K, Ritani & many more.
Details
Rings
- Engagement Rings
- Ring Services
- Financing Available
- Wedding Rings
Wedding Jewelry
- Rings
Awards and Affiliations
Reviews
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4.5
out of 5.020 reviews
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I DONT WRITE NEGATIVE REVIEWS but on the rare exception that a business screws me over. DO NOT TRUST KASSAB JEWLERS. None of their stores because their owner, Rana Kassab, doesn’t care about protecting your private personal data. Even if it’s of the most personal information.
I bought a VERY EXPENSIVE Tacori anniversary ring for my ex wife. There were some mistakes made by Tacori when they fit the diamond to the ring so we had them fix it, which took several weeks. Then in less than a years my ex wife decided she didn’t like it any more and wanted to get a different one. So we took the first one back and upgraded to an even more expensive Tacori setting and bought a VERY expensive eternity band. Even though both rings were made to perfection this time after another year my ex wife decided she didn’t like this anniversary ring either and began researching a new ring to trade up on.
Well, as you can imagine my ex was not just picky/difficult in her selection of rings but everything/everyone in her life. Because of this and so many other reasons, I left her. When I moved out I took the anniversary ring with me because I only had time to take a certain amount of property with me and I knew this ring, she didn’t appreciate anyways, would help offset the personal property I would be likely loosing in the divorce. I also knew that I’d be paying support for a very long time and unable to easily find a down payment on a ring for the woman I would eventually find, fall in love with and marry.
It didn’t take long but I fell in love again with a wonderful person who had not only become my lover but my best friend. So after being together for a year and a half we got engaged and I used the ring as a trade in on this new ring. I tried to get a hold of Rana in the process but she would not return any of my phone calls. I imagined it was because she is busy being a mom working full time. When Rana’s father and owner of Kassab died, I expressed sincere condolences. When Rana’s downtown store was looted, I expressed my support for Kassab and my disgust for the looters, and reminded people I talked to that it was often those families who where minorities or immigrated to this country that were hardest hit by the riots/looting in Portland and other cities.
Eventually we started working with Kevin, who did a fantastic job and was very professional in helping me and my new fiancée fin order a new Tacori ring/diamond, using my ex wife’s unappreciated ring as a trade in.
My ex wife felt justified in having the ring she didn’t appreciate, even though her personal property value is 3 times mine, including the ring. Without the ring she would be 4 times my personal property value and she still owes me more property that was court ordered. And my ex took 50% of my retirement and is getting over 55% of my net and I’ll be paying her support until I retire, minimum 11years.
Well, unsure how but I was recently served court paper work regarding personal property specifically the ring, and was SHOCKED to see MY EX WIFE HAD ATTACHED THE RECEIPTS FROM THE RING I BOUGHT FOR MY NEW FIANCÉE FROM KASSAB JEWELRY. I found out that Rana had given them to her. The receipts have personal information on them, phone number, address and my new fiancé’s name. No one knew at this time, not even my own kids, that I was getting engaged. Yet Rana took it upon herself to give this information freely to my ex wife.
I’ve tried to call, text, email Rana but she is not responding to me. I let her know if she will explain to me how my ex coerced her in giving her my receipts, gives me an apology and will attempt to retract the receipts. Then I will not post negative reviews and report her to the BBB and other appropriate agencies for breaking the law, by sharing my personal property without my authorization or court order.
Well as of this post the owner of Kassab jewelers still had not responded to me in any way. No response from the owner of a business who was happy to take tens of thousands of my hard earned dollars.
She can even think I’m a piece of #%!* for leaving my ex wife but as the owner of a business you don’t get to share my personal information without making it right or having consequences.
Michael at the Washington square location is the absolute best! My husband designed my ring with a family diamond and it is everything I’ve always wanted. It’s very dainty so finding a band seemed impossible. Michael picked out a silvie band that is just perfect and I fell in love instantly. They also price matched my husbands wedding band to a similar one we found online. We were happy to give them our business!
I bought my perfect rin here custom made, what an amazing job they did on my 3 diamond ring. Thanks Kassabs.
They took the time to show us all our options, since I specifically wanted a pink center stone they even "colored" the center stones on the rings in the shop so I could get an idea of how it would look. Great service and am excited to do more business with them!
Kassab is just the best. Everyone there is so nice and they take the time to educate their customers on diamonds and jewelry. It was a great experience working with them.
We got my engagement ring and wedding band from Kassab. Rana was great to work with and helped me find the perfect rings. They provide exceptional service and have gorgeous rings to choose from. I was late ordering my wedding band and they assured me that it would be done in time and it was! I never had to worry about them letting me down.
I still find myself staring at my ring. The team at Kassab listened to what I wanted and helped design the perfect ring!
I love Rana! She made my dreams come true
The quality is definitely there. I have nothing bad to say about this company. I just wish the rings weren't so expensive. The staff was very educated about each setting and diamond. The staff also made you feel like you were the only one there.
While looking to purchase a watch for myself, I had such a wonderful customer service experience from Rana Kassab that my wife and I also purchased our wedding bands along with her engagement ring from the Washington Square Kassab Jewelers. Rana was highly knowledgeable and patient during the whole process which mainly took place over the phone, since I live in Los Angeles. My wife's engagement ring was custom made and while initially concerned about what the final results would be, my wife completely adores her engagement ring, she's happy and so I'm I. I will definitely shop at Kassab Jewelers in the future, they offer the type of customer service that one simply doesn't encounter in this day of age. Rana excellent job! Thanks again. Paul and Insuk Kelley
When my fiance and I began looking at rings we went to Joe Kassab Jewelers in Clackamas Town Center. Joe was very helpful, not only in lookuing at styles of rings but in educating us on teh different metals and types of dimaonds and the ratings. He gave us both the pro's and con's of each type/style. I found a ring that I really liked at another place, my Fiance took a photo of it and went back to Joe. Joe Kassab Jewelers actually looked at the photo and custom designed a ring for me based on this photo. My fiance then added details that he knew I liked from some other rings and he worked with Joe in picking out the perfect center diamond. The ring is GORGEOUS and I have stopped in multiple times to tell Joe thank you for all his help. Not only that, but they remember us and the last time we went in they asked how the wedding went and were genuine in all their interactions.
Kassab Jewelers @ Washington Square
Rana was absolutely wonderful! She taught us everything we needed to know about diamonds, what to look for, what to expect. Explained to us the history behind Tacori (the designer). She was so helpful and so sweet.
Kassab is a family owned jeweler that specializes in making their customers happy. I think I have finally found a jeweler that I can be happy with!
My ring is one of a kind and the service is great!
I love my Tacori ring and they are one of the few jewelers that carries that line.
Kassab Jewelers is a local well-known and respected name in the Portland jewelry market. Especially when it comes to designer engagement/wedding rings. In our search for the perfect engagement ring, we visited several jewelry shops and couldn’t find the quality or design we wanted; it was always either low quality for an astronomical price, or high quality for an astronomical price. One afternoon we ventured out for happy hour at Washington Square and we walked into Kassab’s. We were greeted by the Manager Kevin, who was incredibly helpful in pointing out designs that would be suitable for our active lifestyle and within our budget. My fiancé ended up purchasing a gorgeous Ritani engagement ring, and we both couldn’t be happier. Their staff is extremely knowledgeable and their selection is expansive, we would highly recommend them to anyone we know who is getting married!
Kassab was so amazing in walking my husband though the selection process. He found the perfect ring for me, and a very nice price with amazing quality. When it came time to get my wedding band, they made a custom one for my ring that looks amazing. As well Joe Kassab was the one to make it. The family is very hands on in there store, and we loved it!
My wife had her heart set on a Tacori ring, and Kassab was the only jeweler in town that carried this brand. I think that I overpaid a bit, especially in the case of the band because the MSRP on the Tacori website was quite a bit lower than I was charged. Then I had hassles with the financing and the appraisals. They also charged me $30 to size my band because it wasn't purchased there, which I understand. However, given my headaches and my large purchase, it would have been nice had they waived that charge. The only reason I am even giving them two stars is because my wife does love her Tacori rings. I will, however, not do business with them again.
After shopping around quite a bit for my engagement ring, we went back to Kassab because that was where the saleswoman we liked most worked. We explained the things we liked in all the rings we had looked at and she helped us find a setting we could customize and make our own. It is stunning.
Joe Kassab Jr. helped me pick out the PERFECT ring for my fiance. I highly reccomend Kassab Jewelers in Clackamas Mall.
The staff at Kassab are great- a wonderful family running a great business! Great value and awesome service
Contact
529 SW Broadway St., Portland, OR
Kassab Jewelers
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