Literally one of the best people I've ever met. I hired Krystal January of 2019 and she has been the most magnificent person to work with. She sent us helpful guides and her own personal wedding planning book. She facetimed me to help me litera...lly plan the schedule of my wedding and talk me through some other planning because I don't live in town. She is so organized, she had a collection of the pictures types I wanted, a list of the exact family pictures I wanted in photographs, and even wanted to come to the rehearsal so she could practice the space to find the best angles for pictures. 30 days before our wedding she sent us a card with a Starbucks giftcard telling us to relax and have a cup of coffee on her! And then BOOM, Covid-19 hit like a hurricane and my wedding was canceled. But that's not all! Krystal then offered us a full refund but having already taken so much of her time I had to meet her so we arranged to have a bride and groom only photo session which had to be rescheduled several times due to Covid. So FINALLY we met in May and my goodness did she go above and BEYOND! First she offered to do it on her land since all public parks and venues were still shut down. Then she had her husband build an archway and set up a couch out in middle of nowhere Louisiana to give us a "wedding". My photos turned out soooo beautiful and my "wedding day" ended up being full of fun and laughter with Krystal Breaux Troutt, her husband, and our parents. THEN to top it off she sent us a full set of prints of our wedding photos in an engraved box with our names and "wedding date" in addition to a fancy flashdrive engraved with her company with of all the digital photos. She really was so fantastic we had to venmo her an extra tip because she just went so far above and beyond. Especially compared to my friend's experiences with their photographers that they paid near triple for and their responses to Covid were so subpar to how Krystal treated us.