About this vendor
Krystalina Media is a wedding photography company based in Towson, MD. They're photography, marketing, and content creation specialists who make the creative process fun and memorable.
They understand the pressures that go into planning your big day. You want everything to be perfect, but trying to make all your dreams come true can also be nerve-wracking. That's where the Krystalina Media team comes in. They will bring the extra bit of sunshine you need to feel relaxed and confident. They'll help you find your inner glow so that they can capture your special day in the most authentic way possible.
Krystalina Media offers a choice of customizable packages. Package features include photos, canvas prints, and video options. Their team is happy to go wherever you are. Feel free to send them a message if you would like to receive further information or wish to schedule a consultation call. You can expect to hear back from them within 24 hours. They look forward to working with you.
Details
Business Attributes
- Black-owned Business
- Hispanic or Latinx-owned Business
- Woman-owned Business
Photo Shoot Types
- Bridal Portraits
- Engagement
Photo & Video
- Digital Files
- Drone
- Online Proofing
- Photo
- Same-Day Edits
- Second Shooter Available
Photo & Video Styles
- Classic
- Lifestyle
- Modern
Wedding Activities
- Getting Engaged
- Rehearsals & Parties
- After Party
- Wedding
- After Party
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
3.7
out of 5.06 reviews
Review photos
Showing slide number 1 out of 2
- Top reviews
- Newest first
- Oldest first
- Highest rated
- Lowest rated
Sort by
We used Krystalina Media for our wedding in September. Before our wedding we had little to no communication and it was very concerning to not get any response on confirming timing and amount of photographers attending. We did finally get ahold of Krystal the day before the wedding. Krystal arrived early for the wedding. The photos we got back were beautiful. However, I am very disappointed with the videos we received back. The videos are all less than 1 minute long and hardly any of our ceremony or vows were recorded. For our first look, my husband’s face was not captured when he saw my dress for the first time. I reached out again to let the business owner know of my concerns and have not received any response and it has almost been a week. I am overall very disappointed in the lack of communication, and these are moments we cannot get back. I would not use this company again.
Krystal did an amazing job capturing our wedding day. Their professionalism, creativity, and attention to detail made all the difference. The photos are stunning, beautifully edited, and truly capture the joy and love of the day. We couldn't be happier with the results. We Highly recommend Krystalina Photography for anyone looking for a talented and dedicated wedding photographer. She has an amazing spirit and positive attitude which made them so amazing to work with ! Thank you so much for everything!
Krystal was great shooting my Christmas cards! She was so bubbly and creative! Very helpful in creating different visions for these photos. I have two not so easy cats and we wanted them in the pictures. She was very helpful in getting them to look at the camera and creating the perfect family photo! The pictures came out amazing and the cards were the talk of my Christmas dinner table! Will definitely use Krystal in the future! Thank you for the amazing photos! Can’t wait for next year!
Very professional, super easy to get along with - almost like she was part of the family! I would highly recommend her. In the small space we had she did an excellent job getting everyone captured in pictures! Thank you so much ❤️❤️❤️
Rating: (0 out of 5)
Review:
As we pass the one-year mark since our vow renewal, a celebration that was meant to symbolize our enduring love and resilience, especially after having to cancel our original wedding ceremony due to the pandemic, the joy of that day is unfortunately overshadowed by our experience with Krystalina Media. The excitement of finally being able to commemorate our union in the presence of our loved ones was marred by the services provided by Miss Alexis, leaving us with a sense of loss for what was supposed to be a day of unbridled happiness.
In anticipation of this long-awaited celebration, we entrusted Miss Alexis with the responsibility of capturing the moments we were compelled to postpone. Our agreement with Krystalina Media included a detailed outline of the photography services, underpinned by a $500 deposit and an equal final payment. However, the delivery fell short of our expectations. Not only were there issues accessing the photo files, but the quality of the images captured did not reflect the significance of the occasion.
Efforts to resolve these shortcomings through communication were met with promises that remained unfulfilled. Despite sending a high-capacity SSD to facilitate the transfer of our wedding media, a response or resolution from Miss Alexis became increasingly elusive. Our patience and understanding were met with silence, prompting us to dispute the final payment with our credit card company. Their investigation affirmed our concerns, concluding that Krystalina Media did not honor the terms of our agreement.
The passage of time has not diminished the sadness we feel for the way our vow renewal was affected by these events. The credit card dispute, while necessary, offered little solace for the emotional impact of this experience. Sharing our story is not only a step toward closure but a cautionary tale for other couples seeking to capture their special moments.
As we reflect on our journey from a pandemic-eluded wedding to a vow renewal meant to reclaim our moment, the lessons learned have been invaluable, albeit painful. Our hope is that by sharing our experience, we can prevent others from enduring similar disappointment. The memory of our vow renewal remains bittersweet, a testament to our love’s endurance and a reminder of the vigilance needed when entrusting others with its celebration.
Krystal was amazing. She was very nice and professional. She was with us while we were getting ready and we got a ton of photos. She captured everything perfectly and got some shots that I didn’t know about but that we will treasure forever. 10 stars!!!!!
Contact
Towson, MD
Krystalina Media's photos