My fiancé Ethan and I redesigned an heirloom ring with the L. Priori team and we are delighted with their work. My mother had turned her grandmother's ring from the 1880s into a necklace. We were easily able to schedule an appointment with Jenn...a in the DC location to see if we could turn the necklace setting back into a ring. She talked us through the process and proposed options to us for a custom redesign, adding a band to the setting, or a new setting with the old stone. Once we decided to go with the custom redesign, Jenna rapidly worked with their team in Philly to send us an initial rendering. The team was flexible with various modifications we suggested, and shared updated renderings of the ring with each change. Overall, from the first appointment to receiving the ring, the process took about 3 months. We're delighted with the finished product and would recommend working with Jenna and the L. Priori team on an heirloom redesign.