This will be a long review. My experience with them was negative from before my trial, to the day of the wedding. A week before my scheduled trial, I was sent an email requesting to reschedule since they had to do makeup at NBC studios (like th...at is supposed to make it okay) and wouldn’t be back in time to do my trial. So after debating, we agreed on a Saturday night appointment. When I arrived, only a makeup girl was there, Maci. While she was nice, she did not seem to be a professional makeup artist at all. When Nicole, the hair stylist arrived, she was apologetic for being late. As she was doing my hair I explained it does not tend to hold a curl and requested that if I paid her, would she come and touch, it up before my ceremony. She refused and insisted that it will definitely stay. After my hair and makeup trial, I couldn’t really see my makeup as it was dark outside and there was not good lighting in her house. I went into my car and saw the disaster that was my makeup. It looked as if I had a hard night out partying. Eyeliner smeared, face oily, eyelashes half up my eye. It was bad. I messaged Nicole who I believe owns the business as well as does the hair to let her know that I would feel more comfortable doing my own makeup for the wedding and I was unhappy with my trial. She proceeded to try to convince me otherwise blaming the poor lighting, and stating she will have her main makeup artist Melinda, do my makeup on the day of the wedding. I agreed and waited for the day to arrive. When they arrived to our hotel on the day of the wedding, Melinda was going to be “a few minutes late” As I was getting my hair done, she kept saying the makeup artist was going to be later and later due to an emergency, and kept trying to convince me to let Maci do my makeup instead. I told her no several times and let Maci proceed to do my bridesmaids makeup while I waited for Melinda. When it started becoming too late I eventually went into the bathroom and proceeded to do my own makeup (Thank God I brought it!!!!!) One by one the girls came in to tell and show me how messed up their makeup looked. I even had to fix a few of them myself as the eyeliner was smudged and no concealer was put on. Finally Melinda showed for the last 40 minutes and was able to do makeup for one bridesmaid and my mom. They both looked beautiful (which is where that second star comes in). But my other 4 bridesmaids were not so lucky. They were all questioned about money the entire time and asked who has it. I was interrupted multiple times while I was trying to do my own makeup asking the same question! I finally came out in frustration to give the money, as I payed for everyone. When I asked how much is owed, without my makeup, Nicole tried to argue with me saying that they did my makeup I had to have 2 other girls and the photographer validate this. The disrespect and rudeness Me and my girls were given is ridiculous. By the time I was done my own makeup, my hair had completely fallen as I said it would at the trial. She went through it again with curling iron quickly as I was very late and still needed to get dressed and have photos taken getting ready with my mom (which we never got since we were running so late). She insisted it will stay and that she “triple sprayed it”. By the time of my ceremony my hair had completely fallen, and by my reception it looked terrible.