Lake Pines Event Center

s made it easy to break up events (getting ready, cocktail hour, ceremony and reception). During the planning, staff seemed nice, but the day before and day after they changed and were very rude. The day before the ceremony they all met me and my now husband at the venue when we got there to decorate, and made us sign another paper about alcohol,  which was very strange since we had already hired their bartender... They say cleanup is included and to put trash in trash cans, and we did. There was a box, a half gallon of orange juice and an empty bottle of champagne  left on the counter. There was also a ballon that had confetti inside that burst (i understand the balloon being frustrating for them) They said that was excessive cleaning for them and warranted them keeping the entire deposit. The staff put on a great front and were helpful up until the day before the wedding. They became a NIGHTMARE!!! We used rice paper during the outside ceremony and was told by them we had to clean it up not even an hour after my ceremony began. They kept the deposit and pulled another $300 out of my account without authorization or even letting me know they were. After they told us to clean they said if we needed any supplies to ask, then ignored us when we did ask. My sister, mom, dad, father in law, mother in law, and freind all were outside for hours picking up the rice paper. Speeches were missed. There were only 20 people at my wedding, including children. So imagine me sitting in the barn for hours with most of my guests outside picking up biodegradable paper. When i brought this up to the staff they  told me pedals are allowed but not the rice paper. Their contract says non biodegradable things are not allowed but the rice paper is biodegradable. After my family picked up the mess I was still charged. When I brought this up to staff the next day he talked to me like I was a child and said it was the worst he has ever seen the venue. I posted the pictures he sent me because they are a joke. My father in law rode up there today and took pictures because the staff just told me over the phone they are going to have to pressure wash to get the rice paper up. The pictures my father in law took show NOTHING there. nothing. You only get 4 hours to have the reception after the ceremony starts. You can only have beer and wine and it has to be served by someone with an ABC license, but we were the only ones allowed to provide the alcohol. An ABC license is for someone selling alcohol so its hard to find someone with an ABC license that will agree to be there without selling their own alcohol so i had to use someone on their list. it was all fine and no problem, I took care of it and hired someone off of the list they gave me. But the staff still harassed me and said they were upset that I asked questions about having to have an ABC licensed person to serve. (I have the phone call recorded). Wish I could post it. I cant tell you just how horrible these people made me feel. I wish I could post all the pictures and conversations. If you want a wedding that is just a ceremony with no decorations then this is your place. The pictures are what they sent me saying cost me my entire deposit. The rice paper with ingredients is added as well.