Lake Presidential

end it was chaotic. The day we were suppose to view the venue the event coordinator did not show and the staff that was on the premises was not knowledgeable. It would have been common courtesy to call or email your potential client to let them know that you could not make it. However, that did not happen. Immediately I advised against the venue because I believe first impressions are lasting impressions and if this is how we're starting what happens later. Can you trust them to be ready on your day ?.. The entire process has not been a smooth one. Unanswered correspondence, the feeling of annoyance and lack of clarity on things. When booking my clients payed for an additional hour for setup. During the time of contract signing it was stated that the only part of the club that would be open to the public would be the restrooms. Now i believe if a person ia booking your establishment then that should close everything for the duration. But they were OK with it. We were also unaware that they hold multiple events on the same day. That would not be a problem if in fact the venue would be setup on time for the next event. That did not happen. My team and I arrived 40 minutes early to offload so that we could start on time because time is of the essence. The venue was still setup for the previous event. Our time to begin setup was 4pm. The tables were not out until 430 which cut into our setup time. When one of the employees was putting the tables in the wrong places abd I corrected him he had an attitude. As we were setting up golfers were walking through the venue going in and out of the store which has a private entrance. We also had a few families come in because they were advised by management that it was OK to come during our setup and sew the venue. Courtesy woukd have been to ask if it were okay with us if they came in during that time. Because management was nowhere to be found to answer their questions I graciously stopped what I was doing to oblige them and help with what I could. The air in the venue was not working properly, all of the guest were sweating and uncomfortable, the cake had to be placed in the freezer because of the humidity. One of the issues with this venue is that they need to hire an events team as a separate department. One person can't be everything. On the day of the floor plan because management had to help members on the course, run the bar and so many other things; he couldn't focus on what we had to do. And it took more time than it should have. And it doesn't help that he's only available 2 days a week but the time isn't set in stone. As if other people time doesn't mean anything. Again beautiful clubhouse that could be great with the right motivated individuals to manage it and a great team with the right attitude to execute things.