Lauren is an excellent videographer and the sweetest person. I contacted her and she replied promptly. Always promptly. If not within a few hours, then the next day for sure. She even responds to text messages. She and I live a good distance fr...om each other and instead of meeting up somewhere to discuss pricing and the details, she answered any questions I had honestly and sent in the contract by email. After that, I didn't see her until the wedding day and when she showed up at my house, she was ecstatic to start filming , yet calm enough to keep me, the bride, cool, calm, and collected. She filmed the "getting ready" shots with the rings, jewelry, dress, veil, etc. and she also got the shots of my mother buttoning my dress, my dad putting on my shoes, and other special moments before the ceremony. She was very go-with-the-flow and did anything I wanted. Once we left to go to the ceremony, I actually forgot about her. I hardly noticed her the entire night,but she captured everything I wanted and more. It was amazing to see the moments that I missed and the moments I want to remember. She put together a highlights film, which is about 3 minutes long and hits all the high points of the night, and an ACTUAL wedding film that is a compilation of everything and lasts 40+ minutes. And her work is more than I would have ever expected! I had been going back and forth as to whether I wanted a videographer and decided to go with one because I knew I'd be sorry if I didn't. And I'm so glad I did. Lauren's prices are not outrageous like other places I saw, so if you have room in your budget and you cannot decide whether someone should film your wedding or not, go ahead and do it. The moment you see anybody break into tears is priceless; something that pictures alone cannot capture. I cried, my groom cried, and now when we watch ourselves on film, we'll cry again. I love Lauren and I'm glad that I chose her to film my special day :)