Lau's Transportation

BEWARE booking with this company. If you think the price is too good to be true, it's because it is with Lau's Transportation... I was quoted $325 total including gratuity, tax and tolls for a 6 hour ride for 8 people. At the end of it all, I was forced to pay $686. I chose to pay cash because I didn't want the 5% credit card fee. After the driver dropped us off, he said he needed to collect $550 right then. I gave him the amount, thinking I could get my money back after calling and clearing it up with the company. Which was stupid, but I had emails and a signed contract stating the agreed $325 amount. To add, I found an additional $136 charge on my credit card (CC was required for a security deposit). After several attempts calling the company (I only got a call back once I pretended I needed to rent a limo for an upcoming event), they said they would email me the breakdown of the cost. Included in this email was: -- Double the gratuity/tax/toll originally quoted -- Alleged we went an hour into overtime - not true -- Bogus $100 fuel charge -- the location we went to was LESS miles than the Groupon we referenced to get the 'deal' -- Mysterious $50 weekend rate -- never mentioned in original quote I won't be surprised if Lau's transportation comments on this review and gives a BS response. Please do yourself a favor and do NOT do business with this shady company. Even if you get them to 'confirm' the total price, they will surprise you with extra fees in any way they can. This was the least of my worries, but we were told we would have a limo with bluetooth, which wasn't the case. The glasses in the limo were extremely dirty. The only plus side was that the driver was pleasant and surprising to me, they did credit me for the extra cash that I gave the driver the day of.