DISAPPOINTED. DO NOT HIRE. I hired Lili Lu to photograph my wedding at the Grand Plaza Hotel in St. Petersburg on Aug 3, 2017. I fell in love with their portfolio, so despite their prices being outside of our budget, I had to have them. Daniel... was our photographer and I was not impressed.
1. Daniel arrived on time, but hadn't scoped out the venue beforehand, so he wasted time running around the venue trying to find nice places to take pictures. He decided on the rooftop, but since he hadn't scoped out the venue beforehand, he didn't know the hotel didn't allow photographs on the rooftop. After taking 2 pictures, my bridal party & I were kicked off the rooftop and had to take pictures in the hallway outside of my hotel room.
2. The grooms party pictures were taken in the lobby.
3. The poses with the wedding party were all basic sitting/standing photos and 1 or 2 "silly" pictures. No creativity from the photographer.
4. There are only 3 photos of my husband and I that I actually like. The rest are not flattering or just plain.
5. I hired their videographer as well. The 40 minute video included my mom's entire speech which was a full 15 minutes, NOT what I wanted.
6. There are no photos or videos of my husband when he first sees me walk down the aisle, despite there being 2 photographers and 1 videographer.
7. The pictures of all of the family members were done inside, due to bad weather, which is understandable. But there are guests roaming around in the background of the photos.
8. I had to email them multiple times to receive updates on the photos/video. I didn't receive a single photo, not even a sample, until a month after the wedding. Then I received the video late, without any update from them.
9. My mother contacted them about my complaints and they were so defensive and rude on the phone, my mother hung up on them. However, they did call back & say they would issue a $200 refund for one hour of time that was wasted scoping out the venue but that was it.
OVERALL, get to know your photographer beforehand and steer clear of Lili Lu. Way overpriced for subpar services.