I never write bad reviews, but I was honestly so disappointed with my wedding photos as well as the service. I’ve even waited a couple months post-wedding to write this to give myself time to calm down and reflect, but my opinion has not change...d. The company and the photographer were both hard to get in touch with. I would have to send multiple emails and leave multiple voicemails to get a response. When I did speak with the company, I will say they were very pleasant and answered my questions.
I was told the photographer would reach out to me 2 weeks before the wedding. This was very important to me because this was a destination wedding, and so I was unfamiliar with the area, and had lots of questions about where to take photos. Additionally, I had my hair and makeup artist asking me about timing and location, and I needed to speak with the photographer first to answer her questions. I also needed to tell family where they would need to go for photos. 9 days before the wedding the photographer had still not reached out. I emailed her, and I did get a response. We exchanged a couple of emails. But I asked for a quick 5-minute call as the back and forth emails was making things way more complicated. I never got a reply. 5 days later (now 3 days before my wedding), I sent a follow up email asking for a 5-minute call to discuss location. I got a response that night that she was out of town shooting a show and was unavailable to talk until Friday evening. THE NIGHT BEFORE MY WEDDING. All in all, the communication was not great, which is so important.
As far as the photos, they fell below my expectations. We did a lot of your “formal” or “traditional” style pictures, which I did want. But the only other type of photos she was taking were very “unnatural” poses…is the best way to describe it. I felt so uncomfortable, and these types of photos were just not me at all. A couple of hours in, I kindly suggested that I did not really like this type of photo. She got snippy and replied “well you never told me what you like.” I honestly didn’t know what to say and was caught off guard. I am not an emotional person, but I almost started to cry. It was so incredibly rude.
She never asked me what “style” of photos I wanted, and honestly, with so much going on with planning a wedding, it wasn’t really on my mind. Frankly, I didn’t necessarily have a particular type that I wanted, but I assumed, as a professional photographer, she was was going to have all these ideas for different types and styles of poses for us. That wasn’t the case. One of the best photos that we took, where my husband picked me up and dipped me for a kiss, was our idea. I do take partial blame because I should have played a more active role in showing the photographer some ideas, but I just didn’t think I had to worry about this. I left the creativity to the professional. Now, I see all these amazing wedding photos and I am so sad that we don’t have any photos like that. For what you pay, I just expected a lot more. Anyone can take photos with a nice camera.