Exceptional Photography for any Budget
National
Service area
Laura Evans
MANAGER
Typically responds within 24h
AWARD WINNER (2X)
Thanks to recommendations from couples on The Knot
💫 Prices start at just $895. Book your budget-friendly, local Charlotte photographers online. Visit our website to create your custom package!
Lily & Lime believes that beautiful days deserve to be remembered for a lifetime. The Raleigh and Charlotte regions of North Carolina including their suburbs like Morrisville, Chapel Hill, Knightdale, Cary, Belmont, Fort Mill, and others, buzz with historic and scenic charm. Their affordable, photojournalistic coverage covers the Raleigh and Charlotte areas, so whether you’re a newly engaged couple taking engagement photos at the Duke Mansion, toasting to your bridal party at your rehearsal dinner in Cary, or dancing the night away at the Melrose Knitting Mill to celebrate your love, your day can be perfectly covered!
Lily & Lime has built a reputation over the years for providing accessible and convenient North Carolina wedding photography for newly engaged couples. Their website allows you to view the portfolios of available Charlotte and Raleigh wedding photographers and choose who you’d like to work with and book online from the comfort of your home. Lily & Lime understands that budget is an important part of the planning process which is why they offer the ability to book only the desired coverage needed for your day. Customizable packages are just one of the impressive features that Lily & Lime offers to their clients so that quality is never compromised. Couples can build the perfect package with their professional wedding photography team whether they are having a last-minute elopement, or a large multi-day event with hundreds of guests. Lily & Lime also offers Destination Wedding Photography packages within the country.
It is their goal to make sure that the once-in-a-lifetime moments leading up to your wedding day are timelessly captured as well! Couples can book North Carolina wedding photography services for their engagement party and rehearsal dinner, and portrait sessions are available for their engagement session, day-after session, trash-the-dress, or an anniversary shoot. Photo printing services are also available for prints, albums, canvas, and more to turn your favorite moments from your wedding day into keepsakes to be cherished for years to come.
The emotion and heart of your day with the charming backdrop of the city will become timeless pieces of art for you to cherish and share with loved ones. As the days go by, the memories of your most special day will never fade with Lily & Lime’s exceptional Raleigh and Charlotte wedding photography.
Prices & packages
No pricing details yet
Reach out to get a customized quote from this vendor.
Details
Destination Weddings
Destination Wedding Packages
Photo Shoot Types
Bridal Portraits
Day After Session
Engagement
Trash The Dress
Photo & Video
Digital Files
Film Photography
Online Proofing
Photo
Printed Enlargements
Printed Proofs
Same-Day Edits
Second Shooter Available
Social Media Sharing
Wedding Albums
Photo & Video Styles
Artistic
Classic
Documentary
Dramatic
Lifestyle
Modern
Vintage
Wedding Activities
Getting Engaged
Rehearsals & Parties
After Party
Wedding
After Party
Awards and Affiliations
Any questions?
Meet the team
Laura Evans
Manager
Hi, I'm Laura! I've always loved the simplicity of Lily & Lime's services, but know how important it is to feel supported while planning a wedding. That's where I can help! :) Let me know if I can check availability, go over package options, make suggestions based on budget, or just listen if you need to talk through your day.
Reviews
4.7
out of 5.0177 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Customers had an excellent and affordable experience with Lily & Lime for their wedding photography. The photographers, such as Jina and Erin, were praised for their professionalism, friendliness, and capturing special moments perfectly. The customizable packages and communication were highlighted as positives, though some users noted minor issues with website user-friendliness. Overall, customers highly recommended Lily & Lime for providing quality photos and a smooth experience for their weddings.Review photos
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Andrew M
5.0
11/16/2024
What an excellent experience! Our day-of photographer was prompt, professional, and made recommendations to adjust our wedding day timeline to capture the best light. Our photos were also sent to us in a very reasonable period of time after our day! The 8-hour photographer package was also excellent value for money! We are thrilled with the quality of our photos!
Vendor response 11/20/2024
Hello Andrew, we're so pleased to hear that our photographer's promptness and professional...
ism enhanced your special day. It's wonderful to know that you’re thrilled with the photos and found great value in our 8-hour package. Thank you for your kind words!
Emily M
5.0
11/16/2024
We had a great experience with Lily and Lime! Our photographer was awesome and so helpful suggesting poses. The pictures came out great! The process was so smooth and easy. We went with 8 hours and were so happy to find an affordable option to have our whole day covered!! Can’t recommend enough!
Vendor response 11/20/2024
Hello Emily, thank you for your fantastic feedback! We're delighted to hear that our photo...
grapher's guidance and the smooth process added to your special day. It's great to know you found our package both affordable and satisfying.
Any questions?
Kimberly M
5.0
10/30/2024
We used Lily & Lime for our engagement and wedding photography and I am so glad I came across them! The prices are great compared to others I found, especially as we were on a tight budget. The way you can build your package based on what you want and need is fantastic! We definitely got our money's worth with the amount of amazing pictures we got and they were also ready earlier than expected both times! The customer service was great the fee times I reached out to them; always very friendly, quick and professional.
The way you can choose your main photographer based on their profile is also great. We chose Jina and she was fantastic! When we spoke with her prior to both sessions she was very precise in going over details we did and did not want included, got to know us as a couple, and did everything she could to capture all that we wanted. Her personality is also so friendly and fun, while remaining professional, which made the experience even more enjoyable. She also handled our open and silly sense of humor perfectly. Many of the guests at our wedding also complimented her. I would highly recommend her as well as Lily & Lime and actually already have!
n n
1.0
10/22/2024
Jennifer S
5.0
10/19/2024
Lily & Lime made planning so easy with a personal Wedding Guide to complete to ensure we had all details needed for the big day. Erin, our lead photographer was communicative, timely, professional and patient. Erin and Nikki captured every special moment and every guest! The pictures came back quickly and we love how they turned out!
Vendor response 10/23/2024
Hello Jennifer, thank you for sharing your experience! We're glad to hear that our wedding...
guide helped make planning easier and that Erin and Nikki captured every special moment for you. It's amazing to hear that you loved how the pictures turned out.
Courtney S
5.0
9/24/2024
I highly recommend using Lily & Lime. It is very affordable and the website is so easy to use and very user friendly. Anytime I had a question their customer support responded within a few hours. We were able to pick our photographer and enjoyed working with her and will forever cherish all the pictures we got back.
Vendor response 09/30/2024
Hello Courtney, thank you for sharing your experience! We're thrilled to hear that you fou...
nd our services affordable and our website easy to navigate. It's wonderful to know that our customer support team was responsive and that you cherish the photos you received.
Alexia A
5.0
7/30/2024
Greatest experience ever!! Lily & Lime made this process super easy from start too finish for our wedding. Their communication was very friendly with a super fast response time,; we are very grateful for that!! Lily & Lime pricing was also the best out of the many different companies we found! With that being said they also provided amazing work!!! The photographer and videographer was very professional, friendly, knowledgeable, sharp! They arrived on time and didn’t leave until they captured every moment for us!! 10/10 experience and will definitely recommend to anyone!!
Vendor response 08/02/2024
Hello Alexia, thank you for sharing your wonderful experience with us! We're thrilled to h...
ear that our team made your wedding day seamless and memorable and that you appreciated our friendly communication and professional service. Your recommendation means a lot to us!
Jenny M
5.0
7/26/2024
Lily & Lime was great for the price. It was very reasonably priced and met my expectations. Although there was no communication until a week prior, it didn’t matter because the photographer captured what we wanted. I would suggest using the company for your wedding. It also gives great incentives for paying for prints. Sometimes the website wasn’t that user friendly, but as soon as I emailed the customer service, they would fix it for me.
Vendor response 07/29/2024
Hi Jenny, thank you for sharing your experience! We're glad to hear that everything turned...
out well and you got the shots you wanted. We appreciate your feedback on our website and are happy to know that our customer service could assist you.
Valerie V
5.0
7/10/2024
Photos are my life and I was nervous about who would do my photos for my wedding. I chose Cynthia in Raleigh, NC and I was not disappointed at all. She was thorough, listened to what I wanted and captured all of my precious memories. Lily and Lime was also budget friendly! Highly recommend!
Vendor response 07/12/2024
Hi Valerie, thank you for sharing your experience! We're pleased to know that Cynthia capt...
ured your memories so beautifully and that our services fit your budget.
Maggie W
5.0
7/09/2024
Amazing company to work with! They were willing to work with us on changing our date, our photographer Joe was amazing and had a great personality, our photos look like something out of a fairy tale that we will cherish forever! Thank you!!
Vendor response 07/12/2024
Hi Maggie, thank you for your lovely feedback! We’re so pleased to know that Joe could mak...
e your day magical with those cherished photos. Enjoy the memories!
Alyssa C
5.0
6/13/2024
I’m grateful that we found Lily & Lime for our wedding. Best choice we could have made hands down. We now have lasting memories. Thanks so much Lily & Lime!
Vendor response 06/20/2024
Hello Alyssa, thank you for your kind words about us! We're thrilled to know that you have...
lasting memories from your wedding. Your kind words mean a lot to us.
Erica C
5.0
6/02/2024
This company was everything I could have asked for and more from the moment I started the communication was amazing they went above and beyond to get every detail I wanted and nothing was ever a silly question they made me feel like I’ve known them for years and our photographer was perfect she gave us the most amazing pictures
Sydney V
5.0
5/22/2024
Working with Lily and Lime was absolutely amazing. Their communication was so quick and all of their responses to our questions were so helpful. Our photographer was so nice and professional, our pictures are gorgeous!
Vendor response 05/27/2024
Hi Sydney, thank you for the kind feedback about us. We're happy to hear that our quick co...
mmunication and professional photography made your experience amazing. Enjoy your gorgeous pictures!
Kaylee D
5.0
5/20/2024
I couldn’t be more thankful for this photography team. Our pictures came out amazing with a fast turn around time and everyone on the team was so helpful. I highly recommend going with this team!
Vendor response 05/24/2024
Hi Kaylee, thank you for your wonderful review! We're delighted to know that you loved you...
r pictures and appreciated the fast turnaround time. We're glad to hear that our team was helpful throughout the process and that you highly recommend us.
Sumer R
5.0
3/25/2024
Love Lily&Lime! There was a variety of customizable packages for very reasonable prices! Excellent platform to get details, specific requests, etc online beforehand. Our photographer (Charles) was amazingly dedicated and a delight to have. We got our photos back about 3 weeks later and they're awesome! Thank you so much Charles!
Vendor response 03/28/2024
Hi Sumer, it's great to hear that you found our customizable packages to your liking and t...
hat Charles could make your day special with his dedication. We're also thrilled to hear that you loved the photos!
Bea G
1.0
2/28/2024
My wedding reception photos were very disappointing. Many pictures were in bad lighting and out of focus. Many of my reception guest took better pictures with their phones. No family portraits were taken even though I was asked about them before the reception date. Pictures just look thrown together and random. Photographer was polite but not very focused and was enjoying the party more than taking quality pictures (chatting with guest, eating, and dancing)
Vendor response 03/28/2024
Hi Bea, we’re so sorry to hear that your images did not meet your expectations. I know you...
’ve connected with our team, and we are so happy to continue working with you towards creating a collection of photos that you can love for years to come.
April M
5.0
2/05/2024
Our photographer Nadia was simply amazing! She went above and beyond to capture the most amazing photos and memories! I honestly don't how she even took the number of pictures she did and the variety of pictures all by herself. As for Lily and Lime, the customer service was amazing. About the week prior to the wedding, the photographer is supposed to reach out and touch base, our original photographer never reached out or responded to emails; I reached out to lily and lime and within minutes they assigned us a new photographer (Nadia) and she, as mentioned above, turned out to be perfect. Would absolutely recommend Lilly and Lime.
Vendor response 02/21/2024
Hi April, thanks for sharing your wonderful experience! We're delighted to know that Nadia...
captured amazing memories, and we apologize for any inconvenience. Your recommendation means a lot!
Donny R
5.0
1/09/2024
We were fortunate enough to hire Amparo as our photographer and we couldn't be more thrilled with the results! Exceptional photos that perfectly capture the best day of our lives. Thank you Amparo!
Vendor response 01/11/2024
Hi Donny, we appreciate your positive feedback on hiring Amparo as your photographer! It b...
rings us joy to know that you couldn't be more thrilled with the exceptional photos that perfectly capture the best day of your lives. Thank you for expressing your satisfaction with Amparo's work.
Kenya B
5.0
12/27/2023
Amparo was our photographer and she created beautiful memories of our wedding that we get to keep forever. I can’t stop looking at the photos. She was on time, took many beautiful photos, and took pictures of every moment that we asked for. Thank you Amparo ❤️
Vendor response 01/02/2024
Hi Kenya, we're delighted to know that Amparo created beautiful memories of your wedding. ...
It's also great to hear that she was on time, took many beautiful photos, and captured every moment you asked for.
Jordan L
5.0
10/02/2023
Customer service was awesome! Our photographer was perfect and the whole day was stress free!
Vendor response 10/05/2023
Hey Jordan, we're glad to hear that your customer service experience was awesome and that ...
your photographer made your day stress-free. Thank you for choosing us!
Brooke J
5.0
3/21/2023
Jina photographed our wedding and she was wonderful! She was so personable and loving to everyone she talked to! Whenever she gave directions, you could tell she knew exactly what she was talking about. My husband and I aren't very comfortable getting our picture taken, but she put us at ease. I would recommend booking for the engagement shoot too, so you can get to know your photographer! The only thing I would suggest is to make the online portals easier to navigate through. I never knew if I was going to the right link since everything wasn't on one website. Still giving five stars, because the photographer was still amazing. I am so very excited to see our pictures in a couple months!
Vendor response 03/24/2023
Hey Brooke, thank you so much for sharing this amazing experience with us! We are so glad ...
to hear about our star photographer Jina and how she beautifully captured your wedding. As much as we are glad to be a part of your wedding day, it also gives us tremendous pleasure to know that you enjoyed the experience equally! We are equally excited to see your photos! Thank you once again for giving us this opportunity to be a part of your big day and we wish you all the best!
Karen D
5.0
12/21/2021
My husband Danny and I felt like we had no idea what to ask our photographer Scott, but we did know that we wanted to capture how happy we were on our special day and how much we love each other. Scott did that perfectly with hardly any guidance from us! We also loved how easy it was to communicate with Nora from Lily & Lime and how quickly she always responded to our questions!
Vendor response 12/23/2021
Hey Karen, thanks for all the love and sweet words for Scott and Nora! We are pleased to h...
ear about your experience! Best wishes to you both!
Daniel I
5.0
10/07/2021
When we were making plans for our wedding, I told me wife (fiancee at the time) "There are two things I don't want to skimp out on: the food, and the pictures." I wanted to make sure we had the best of the best for our pictures, because the pictures are the memories you take away from the most important day of your life. I am so thrilled with our decision to go with Lily & Lime because they met my expectations 100%. Our photographer Matt was amazing. He was punctual, kind, professional, and so talented! We loved having Lily & Lime as our photographer and we came away with no regrets. Even Nora and Laura, our customer support specialists, were on it and were both super helpful throughout the whole process. I whole-heartedly recommend Lily & Lime to anyone unsure of where to get photographers for your special day!
Vendor response 10/11/2021
Hey Daniel, we are glad that you loved working with us! Thanks for all the love and kind w...
ords for Matt, Nora, and Laura! Even we had a great experience working with you! We loved the way you donned up our wall with some of your best photos!
Amber K
5.0
9/11/2021
Our photographer Lyubov was so amazing! She got so many great pictures of our Wedding! We love all the pictures!
Vendor response 09/16/2021
Hey Amber, thanks for the big shout-out to Lyubov! We are delighted to hear that you loved...
all the pictures clicked by him! Thanks again for sharing your experience with us
Valerie B
4.0
4/30/2021
Jina was the best! She was so energetic and excited to shoot our wedding. Getting photos taken is not something either of us are used to but she was great at coaching us and making us feel comfortable during our portraits. During the rest of the event she was right around in the thick of things getting photos of all the action. She was just so fun and I can't wait to get the fully edited photos back. Unfortunately it does take quite awhile, for them to be fully edited. That would be the only downside from my entire experience working with Lily & Lime, but it can be expected when working with such a popular company.
Vendor response 05/04/2021
Hey Valerie, it was great to hear that you had an incredible experience with Jina! She ind...
eed is a pleasure to work with! We are really looking ahead to sending you all the edited photos as soon as possible and sure you are going to love them all! Thanks for all your love and support!
Alyssa C
4.0
2/20/2021
Videographer was great on our wedding day. Was courteous with our guests and weren’t invasive with their shots. Definitely recommend!
Vendor response 03/02/2021
Hey Alyssa, we are glad that you liked the video of your wedding day. Thanks for choosing ...
us!
Jessica T
4.0
1/20/2021
Our wedding was late May 2020. It was a small church wedding (initially hoping to have 80 attendees, however with COVID dropped to <20 total, plus some on zoom). We didn't initially pick our photographer, as we wanted good photos but didn't have a specific idea in mind which allowed us to choose a smaller package. We did reach out prior to the wedding to let them know we downsized the event and we were informed that the initial photographer who was assigned, backed out. They did find us a new photographer, named Jina who was great! She was fabulous, friendly, supportive, and knew what needed to happen to get beautiful pictures while allowing us to enjoy our day. The reason I dropped one star was because I would've liked more communication between booking in January and the month of our wedding, May. I was becoming concerned with the "radio silence," especially with the pandemic, and all our other bookings have to change as well.
Long story short: We liked the straightforward pricing and booking, and the photographer/photographs were beautiful, downside was decreased communication until right before the ceremony which could be a challenge for some.
Vendor response 01/22/2021
Hey Jessica, it was amazing working with you as well! We are glad that you chose us for yo...
ur wedding day and our services as well as pricing. Thanks again for the big shout to Jina! She is splendid!
Brandy S
5.0
8/17/2020
I have been following Lily and Lime on Facebook for a while, so I knew I wanted to use them before I was even engaged! One of the first things that drew me to L&L is the quality for the value. I don't think you can find as high a quality of photographers for the price!! They seem to have a package size for almost any budget. Also, their website it super easy to use-- just enter your wedding date, what kind of photo/video package you want and select a photographer from a list of those available on your big day. We went with Nicole R out of Denver. She was INCREDIBLE!! So easy to work with and her photos came out great! We haven't received all of our photos back from the wedding day yet, but we have got a few preview shots... and we are over the moon! We cannot wait to get the rest!! :)
Vendor response 09/09/2020
Thanks a lot, Brandy for the wonderful words you have written on our wall. It's been a ple...
asure for Lily and Lime's team to create successful weddings and putting a smile on couples' faces on their big day! It's great that we have created one more milestone with you. A big thanks from Nicole for your kind words! You are going to love your rest of the photos clicked by her:)
Allie B
3.0
7/23/2020
good responses - never got to use them because of covid-19.
Megan H
2.0
6/08/2020
We had a really weird experience. We're a queer couple with queer family members and we wanted to make sure that every vendor was going to be respectful of that but at the end of the night our photographer told us "you both will make beautiful babies"--Like, thanks for the sentiment but we can't do that and its weird that you assumed we could.
The website when we did get our photos was hard to navigate and use properly. We settled for a book of 20 photos that were totally out of order because we just couldn't get it to work right. It drove me to tears trying to get things to work correctly.
The photos in the end were great but I'd be okay without 75 pictures of my sister and her boyfriend on a photo shoot?
Ultimately we needed someone who was familiar with small court house weddings and LGBTQ people and we didn't get that.
If you're part of the community, I would suggest you look elsewhere to find someone who will make you feel comfortable.
Vendor response 06/10/2020
Hi Megan, thank you for taking the time to share your experience with us. We’re sorry your...
day fell short of the expectations to which we hold talent and team members. Our team of employees and talent members are strong LGBTQIA supporters, and many, part of the community themselves. We’d love to talk with you about this further and ask that you please reach out to us directly when you have a moment.
Chelsea D
5.0
5/09/2020
My photographer and everything leading up to the wedding was perfect. They called enough to make me feel comfortable but not too much to make me nervous!
Vendor response 06/08/2020
Thanks, Chelsea! The entire team of Lily and Lime is delighted to know that they could con...
tribute to making your wedding perfect! Congratulations on tying the knot!!
Sara S
5.0
3/13/2020
Honestly, Lily and Lime was a phenomenal fit for my husband and I. We didn't know many photographers ourselves and we did not have a big budget. Being able to pay for only the services we wanted made us feel so much better! Our photographer, Alexey, was very professional, and we are absolutely thrilled with the quality of the photos we received. We also received all of our photos within two weeks! We would very, very strongly recommend Lily & Lime!
Vendor response 03/19/2020
Hi Sara! It is a priceless feeling hearing that you're happy with your Lily & Lime experie...
nce. Thank you so much for involving us on your big day, the honor was ours! We appreciate your continued recommendations!
Veronica A
5.0
10/29/2019
I absolutely LOVED them! Extremely profesional and they were always there for any questions we had! Affordable and the pictures came out amazing! I recommend them 100% !!
Ashlyn L
5.0
6/14/2019
We had a great experience with Lily and lime. Our photographer was very professional, the price was amazing, the photos were absolutely beautiful and we got the digital copies back faster than we expected. They also have really great customer service that is easy to get in touch with over the phone.
Whitney T
5.0
5/07/2019
Was super nerves about picking lily and lime; because you don’t really get to connect with your photographer till the week of the wedding. I picked lily and lime because of the reasonable price. We had Carina as our photographer and she was amazing!! I don’t know if I just got super lucky and got an amazing photographer who did all the photos I asked for, she got amazing shots, and was able to handle my crazy family. She did an amazing and job and was on time and super nice. Very happy with how everything came out. It did make me super nerves about only being able to speak to her the week of the wedding. The week of the wedding is the most hectic and would have liked to get her contact info sooner, but I guess this is a lily and lime Policy and procedure. So keep that in mind, if your a bride who stresses like me. Lily and lime guest services were great and emailed me to ensure payments were made and to complete profile for wedding info. Very please with lily and lime!
Rachel M
5.0
12/29/2018
Our photographers were amazing to work with. They were knowledgeable and helpful when we weren't 100% sure on where we wanted pictures at. They were quick to respond to questions and helped to make planning from out of state a breeze!
Lauren Y
4.0
12/27/2018
I got married in Brooklyn in August 2018 and hired a photographer, Raymond , through Lily and Lime. I went with Lily and Lime because of their affordable packages and because of convenience. Navigating the website was really easy, and it was also easy to reserve a photographer. Raymond was very professional and so positive throughout the day. I looked at his portfolio to choose him beforehand. I was able to have a conversation with him before the wedding. He was really great to work with! I would recommend Lily and Lime especially if you are looking for an affordable photographer and don’t need that much contact with the him or her before booking. It worked out well for us!
Karen C
5.0
12/26/2018
Lily & Lime is a great choice for wedding or event photography. Their customer support staff responds quickly to inquiries, their online platform is user friendly, and their photographers are professional.
Our photographer, Violeta, went above and beyond to capture the important moments of our wedding. She interacted well with the guests and was able to direct people into poses quickly and politely. We have no regrets about our choice to go with Lily & Lime!
Brandi B
5.0
12/19/2018
Lily and Lime was FANTASTIC!
Overall: They were incredibly easy to work with. You can pick your photographer based on who is available that day. Before your wedding, you have to fill out what you expect your timeline to look like for the photographer to prepare. Our photographer called us the week before to get a more detailed timeline and the day of the wedding she was on top of it! She took pictures of anything and everything and we are so very grateful to have found her using this service.
Budget: The amount you pay is based on the time you want, not the name of the photographer. There was no guesswork in pricing. It was easy picking the photographer right for our wedding without being worried if they were within budget.
Turnaround time: I have heard from several people that have waited over a year to get their wedding photographs back. I feel with Lily and Lime there was a nice middle person to make sure we got what we needed in a timely manner.
If you don't have a specific photographer you want to work with, this is the best route you can go.
Danny L
4.0
12/18/2018
If you know don't know where to start with wedding photography, Lily & Lime should be your FIRST stop. They have a wonderful online platform that allowed me to let them know what kind of photography experience my wife and I wanted to have on our special day. The photographer was professional and friendly and did an amazing job taking pictures. However, I wish the photographer was more creative and captured more than what we asked for.
Jessica B
5.0
12/16/2018
Lilly and Lime was great to work with-very easy and didn't have to worry about a thing!
Katlyn R
5.0
12/12/2018
Loved Wendy! Her and Shannon were very professional and sweet. They got pictures of absolutely everything and I have a digital copy of over a thousand pictures. The price was great compared to many photographers of the same quality in my area.
Yun N
4.0
12/03/2018
Best deal I found for photographer. You'll get what you pay for. Had some problem with the first photographer, however, customer service was very responsive on resolving the problem. Glad we got to work with Sarah for our engagement and wedding shots, she's very friendly and make our photo sessions very comfortable!
Annabelle A
5.0
12/01/2018
Their professionalism and customer service is outstanding! They work with you if there's an issue and treat you like you're their only customer. I highly recommend them.
Lisa L
5.0
11/29/2018
My husband and I were a little hesitant to work with Lily & Lime given the “hands-offness” of the photography crew up until the wedding week but we loved the price L&L offers compared to going direct to the photographer/videographer. The Lily & Lime process and platform was straight forward and if we were ever confused or had questions L&L support team was on it. The automated emails along the way if/when there are specific actions that need completed in a timely manner were helpful.
CHOSING YOUR PHOTOGRAPHER IS PROBABLY THE MOST IMPORTANT PART OF THIS PROCESS. Do some online stalking of your photographer to make sure you like them beyond the information L&L gives you ( first name, picture, small portfolio). Cross reference the internet for that photographer’s name in the area you’re searching and review their individual reviews on the other wedding sites since most of L&L reviews are on L&L process and not the photographer you may or may not chose. The thing about L&L is that you don’t interact with your photographer until a week before the wedding. The week before the wedding is probably one the craziest weeks of your life, so my one area of improvement is to allow the couple to engage with the photographer a little sooner. Although I understand why it’s structured this way, it makes it a little more crazy if you don’t opt for engagement photos to interact with your photographer sooner.
The week of your wedding you'll receive your photographer's contact info and if they’re good (like ours was) they’ll reached out to you to introduce themselves and discuss the important parts of your wedding and certain shots you’d like to capture. We received our photos and video very promptly as promised and they’re wonderful. Overall we are pleased with the service, product, and our photographer, especially for the value and price.
Vendor response 08/17/2023
Hi Lisa, thank you for your detailed feedback about your experience with Lily & Lime. We a...
ppreciate your insights and are glad to hear that our platform, process, and support team were helpful to you. It's good to know that you found value in our service, product, and photographer, making your overall experience positive.
Sabrina B
5.0
11/28/2018
Lily & Lime was a cost effective way for us to get our wedding photography and we were very pleased! I really liked the photographer we picked through them as well and the customer service reps were super as there were a few minor snags that needed to be fixed along the way.
Dan S
1.0
11/28/2018
We were given a discount code in an email from Lily & Lime which we used to buy a photography package for our wedding. We paid a deposit to get locked in and the website displayed two future payments we would have to make. When we logged in to pay our second payment the amount due was higher by the tune of a few hundred dollars. I decided to reach out to them to find out what happened.
Four emails and two phone calls and they still haven't figured it out. After the first phone call they immediately admitted this was their mistake and assured me it would be solved in 1-2 business days. It has now been a week and a half since I reached out to Lily & Lime to have this corrected. When the time frame they give me goes by I have to be the one to reach back out to them to let them know they haven't fixed the issue; they do not follow up at all even when they assured me they would.
I've spoken to a few different representatives now and they're all very friendly, but seem to tell you they'll fix it just to get you off the phone so they can bump the problem down the line.
I have very little confidence they will be reliable on the day of our wedding and will be asking for a refund for the deposit we made. I feel like I've been very patient and understanding but Lily & Lime just does not seem capable of delivery a quality product.
Brittany J
5.0
11/25/2018
We hired Gianna - she was really great to work with! Very professional and efficient. The pricing was fair and the photos look amazing. We got a discount by purchasing our photography package way in advance of the wedding (10 months ahead).
Kathryn P
4.0
11/23/2018
We had Ashley as our Main Photographer, and Chris as our Videographer.
We loved our time with Lily and Lime, they were just our style and were willing to do anything to get some amazing shots on our special day. They were laid back, not too pushy, and gave us some really special photos of our day that we would not have gotten otherwise. Our one issue was that the second photographer that was supposed to take the groom and groomsmen to a different area for their photos before the ceremony so that my bridesmaids and I could get photos before the ceremony as well, had to be told multiple times to actually do so. I ended up making one of the groomsmen get my husband and the other groomsmen together to get the photos started. They didn't start taking the groomsmen photos until 45 minutes before the ceremony, which made everything before the ceremony late, and I was still outside when guests began to arrive.
Besides that we had some beautiful photos and memories all caught by our lovely photographer and videographer.
Vivian B
5.0
11/20/2018
My Husband and I used Lily and Lime for our wedding photos. The process was very easy from booking until the day of. All of our requests and need to know information went into an online portfolio for the photographer. We used Chuck and he was great! From the moment he got there until he left, he really catered to our wants and made she to capture all of the important shots! They were very timely in getting our photos back to us!
Katie H
5.0
11/19/2018
Wendy with Lily and Lime was our photographer and made our day such a breeze, and we truly enjoyed working with her. My husband and I are both laid back, and wanted to extend that feel to our wedding with forgoing a lot of the "traditions" and just spending time celebrating with our friends and family. Wendy totally understood our views, and really went with that flow. As we had never worked with a professional photographer before, she guided us through everything, and really captured the feel of us, and our venue in her photographs. Overall, Lily and Lime was such a pleasure to work with. Doing pretty much everything online made it so easy, and took a lot of stress out of booking a photographer. The online forms they provide for you to fill out also adds to the ease and gives the photographer much needed information that they utilize. The customer service rep, Maddy was also awesome. She is very professional and courteous, and kept us up-to-date on every step of the process, while also sending us emails to remind us to complete certain stages (which trust me, you will appreciate). We received sneak peeks of some of the photos within a week of our wedding, all the photos within two weeks and were able to download/purchase within 6 weeks. They processed them very quickly, which was great. We really enjoyed working with Lily and Lime and their staff, and definitely recommend their services if you are looking for a wedding photographer!
Destiny W
5.0
11/17/2018
Lily & Lime was great to work with. Very simple and straight forward, easy to pick your photographer based on style and availability for your date. Our photographer was Bozena and she was amazing. Photos turned out beautifully.
Victoria E
5.0
11/16/2018
We LOVED working with Lily & Lime. Customer service was top notch throughout the process - very easy to contact and prompt to respond.
Of course we were nervous choosing a photographer based only off of a portfolio and not actually getting to speak to her until the week of our wedding. We chose Monica because we loved her candid shots and boy did she not disappoint!
I spoke to Monica a few days before our wedding to go over which shots were on our "must have" list, which weren't many. She knew our venue and the surrounding area so she gave some tips and we were set. The day of the wedding she showed up to the venue early to get some pictures of the venue itself, then pictures of me getting ready and with my parents and siblings, then my husband getting ready and with his parents and siblings. We did not do a first look and she did not push for it.
During the ceremony I didn't even know she was there. After the ceremony we headed out to take some pictures with me, the groom and the bridal party and she worked fast because we were losing light - we had a 6 pm ceremony in mid-October. Those pictures came out beautiful, and she really made our jewel tone colors pop.
We didn't even notice her during the reception, but she was all over the place, and easy to find when we did want a specific photo. Our guests actually commented on how much they liked her which was great to hear! I've never heard people rave about a photographer like they were raving about Monica. There are so many sweet photos from our reception, and silly photos, and photos full of pure joy. We could not have asked for a better collection of photos from our wedding day.
Afterwards, we got a sneak peek in about a week and a half - very exciting! We got our full portfolio maybe a week or two after that and are now just waiting a couple more weeks to be able to download them.
Lily & Lime won't be for everyone, namely those who want to meet and have a sit down with their photographer ahead of time, but they were perfect for us. The whole process was really easy and we would absolutely recommend them for future brides.
Lyndsay J
5.0
11/15/2018
I couldn’t be more pleased with our decision to choose Lily & Lime as our wedding photography company. They met and exceeded all of our expectations, from the moment we booked their services until our photos were available after the wedding. The customer service team was friendly and made sure that things were organized and on track for the wedding. Then the day of I was so grateful for Ilze and her ability to not only capture all the special moments we were looking for, but to also stay calm and collected during the process. As a bride she made me feel comfortable with the flow of the day and not in a rush to get things done. We are so grateful to everyone at Lily & Lime and would highly recommend them to anyone in the future.
Malissa L
5.0
11/14/2018
We had an amazing experience with photographers and videographer from Lily and Lime. They were prompt, friendly and creative. Thank you Oladipo, Jamaal and Nicole for an amazing time at our wedding.
Emma M
5.0
11/13/2018
Lily & Lime seemed like it was too good to be true at first. I combed through all of the reviews to be sure they were a real company, and finally took the big leap by purchasing one of their base packages with a discount.
From start to finish they worked with me to ensure that I had exactly what I needed, that I knew about add-on options (without pushing them on me), that I was comfortable and happy with my photographer (who I was able to choose - a great feature offered by Lily & Lime which makes the process feel more personal), and that I loved my photos. They got the photos to me in record time as well; I thought I'd be waiting up to 8 weeks, but the preview came through within two weeks, the photos with watermarks a few days after that, and the downloads in less than a month!
Even though I used a discount, I never felt that they were treating me differently. I can't imagine how they could have made my experience any better - it was darn near perfection! There is no question in my mind that they are organized to a 'T' and that the service I was provided was tailored to me. I'm so thankful I took a shot on Lily & Lime - thank you for helping to make my wedding day a dream!
Brittany S
5.0
11/13/2018
This was the perfect fit for my husband and I. The pricing was really competitive; the planning process was clear & easy to manage; the day-of experience was excellent; the resulting photographs blew away our expectations.
Lily & Lime's people were all super helpful and responsive before, during, and after our wedding. I interacted with a few different team members at different points, and they were all great to work with.
Our photographer, Leah, was freaking amazing!! I can't recommend her highly enough. She is an absolutely amazing photographer - her work is just beautiful - but her personality is the icing on the cake. She's knowledgeable and professional, but also super friendly and fun. My husband and I were a little nervous that working with a photographer we didn't know well would feel awkward/uncomfortable, but that flew out the window as soon as we met Leah. Seriously - we can't recommend her highly enough!
Overall, working with Lily & Lime was a choice we'd make again & again. Thanks for a great experience!
Jennifer L
5.0
11/12/2018
I decided to go with Lily and Lime for my wedding photography because of the price in all honesty, however I could not have been happier with my choice to go with them. They were very responsive during the entire wedding planning process and I never had to wait long for a response on a question. I decided to go with Casey T for my photographer and I could not have been more pleased with her warmth and professionalism. She was so easy to work with and made sure that I got all of the shots that I wanted for my wedding day (including outdoor shots on a rainy day!). I would highly recommend Casey T and Lily and Lime if you are looking for affordable and professional pictures for your wedding day
Ibrahim F
5.0
11/12/2018
Working with Lily and Lime was great. First, contacting the customer service department was easy and smooth. They answered all our questions in a timely fashion. Then before the big day, we contacted our photographer, Rebecca, who was very professional. We had everything arranged a week before (including our favorite shots). Rebecca was great in the wedding day, she did exactly whatever we asked for. Then we got a preview of our wedding pics a week after the wedding. I would definitely recommend Lily and lime.
Emily M
5.0
11/10/2018
I am so happy we chose Lily & Lime for our wedding photography service! We were able to review portfolios of dozens of photographers and select the one we thought would take pictures that fit our style and the tone of our wedding. Our wedding photos turned out beautifully!!! The customer service with Lily & Lime was also excellent; always received same-day responses to my questions and they were very professional.
Brina C
5.0
11/10/2018
Choosing Lily & Lime was a no brainer to stay within our set budget. I had ideas of what I hoped our pictures would look like and our pictures turned out 10x better. From the planning page on the site to communication with our photographers. The pictures were ready within a few weeks and PICTURE PERFECT! I have recommended so many couples planning to check them out cause they are by far the smartest decision we made planning.
Devyn B
5.0
11/09/2018
Lily & Lime was the best choice and I am so happy we chose to go with this company! I was hesitant at first to use a larger company without talking to my photographer first, rather than using someone local, but I'm SO glad we took the plunge and went with L&L. The online communication and emails were always easy and I always got fast responses. I could have called if I wanted but I prefer email. The staff is super professional and Chelsea with customer support is so nice and awesome. Payments online were always easy as well. I got to choose my photographer out of many local photographers and I was able to review all of their work before making a decision. A little over a week before our wedding, I was able to chat on the phone with my photographer (Jennifer). She was so awesome, not only before the wedding, but also throughout our wedding day! She stuck to my timeline and made sure I got all of the photos I wanted taken. She helped me remember all the shots I wanted (phew! sigh of relief!), got candids and even more shots that I never would have thought to get. She kept my whole day on time and coordinated with the other vendors to make sure everything went smoothly. I usually hate getting my picture taken (I am plus sized) but I hardly noticed she was there unless we were doing formal pictures. The pics all turned out great and she did an amazing job at making me look flattering all day long. I would certainly hire her again for any future photography needs! Editing is turned back over to L&L after the wedding, and all of our pics turned out amazing! We received almost 1200 pictures (over 500 edited) and I am so happy with the volume of pictures Jennifer got for us. She didn't miss a moment and the edited pictures look lovely! Downloading the pictures after the wedding is a breeze and I now have them for my own use forever! You can also buy an album or prints directly from them on their website. Everything about Jennifer and Lily & Lime was amazing from start to finish! You should definitely hire this company, don't hesitate!
Laura R
5.0
11/07/2018
The agency was super organized, punctual, and professional. The photographer herself were both very easy to work with and fun to have at our wedding.
David Z
5.0
11/06/2018
We had a great experience with Lily and Lime. Customer service was very helpful with all questions that we had and our photographer was easy to reach. On the day of our wedding, Trene, our photographer, arrived on time and ready to capture wonderful pictures! It took us a little bit of time to warm up to the camera, but she was patient and created a great environment to help us feel comfortable. We would highly recommend!
Alexandra M