Lily & Lime

otographer and videographer to chat about our shot list. But other than that, our photographers and videographer made us feel comfortable. We trusted their expertise and it did not disappoint. We were even able to view some preview photos while on our honeymoon. Very satisfied with the results for an affordable price! Would recommend this vendor for couples who are on a budget.

them about what you may be getting if you hire Lily & Lime for your wedding photography: Customer Service: Leading up to the event, their customer service team was pretty good, above average actually. However, they have a corporate policy that your photographer is not assigned (and you cannot contact them) until 1-week before your wedding. Trust us, you will have a lot more to deal with in the week leading up to your wedding than coordinating a last-minute meetup with your photographer. We would have loved to meet up with our photographer a week or two before the wedding to scout out some good spots at the venue and talk about what we were looking for and for her to go over what she would be doing, but sadly that was not the case. I do not fault the photographer for that though, that is 100% on Lily & Lime. The photographer(s): My wife and I agreed that the main photographer was very obtrusive and we were disappointed with the quality of photography that both our photographers took. I felt that their people skills needed work too. We had two photographers but I only actually met / spoke with one of the two (and I had to go out of my way to do so). We had a professional photographer attend our event as a guest who later told us that the photographer was often at the wrong spot and was not able able to direct guests to get the best shot. That definitely showed in our photos. Oftentimes, the beautiful backdrop behind the subjects was too bright and washed out. It also would have been great if our photographers had communicated better with us and our guests what exactly she was going to do and when she was getting in your face with a camera (example: at our sweethearts table during dinner), it would have been nice if she occasionally asked us "is it okay if I take a few pictures right now"? The end results: BE WARNED. Lily and Lime gave us 5,000 photos to go through. 5,000! Included in our album were blurry photos, duplicates, and obvious throwaway photos. It looked like all the photographers did was "photo dump" everything into an online folder and it took them 4-weeks to do it. Oh, and our two photographers each had different time/date settings on their cameras so we had to sort through and adjust the datestamps manually so that when we uploaded our wedding album online it made at least some chronological sense for our guests. It took us about 8-12 hours to go through all 5,000 photos and condense them down to about 400. And the ones that we ended up with weren't amazing photos either. They were just ok. Long story short: It doesn't make us very happy to write a revue like this, but I tried to stick to the facts as much as possible. My wife and I were sorely disappointed with Lily & Lime's services and we WOULD NOT recommend their services to any of our friends or family.

e left it open ended to her expertise - did not disappoint! Thanks for capturing our great day! I would definitely recommend Lily & Lime for anyone looking for wedding photography at a reasonable price.

with customer service, we decided to take the leap. We were able to choose our photographer based on online portfolios of photographers in our area and we chose the package with 2 photographers for the price of what one freelance photographer would normally cost. Our main photographer, Alex, was AMAZING! I showed him ideas of the style we were going for and he captured it better than I could have imagined. He knows how to make people laugh, and is truly creative. Also, having the assistant photographer was awesome because it helped capture all angles. We got our digital negatives within a few weeks and they are beautiful.

also easy to reserve a photographer. Raymond was very professional and so positive throughout the day. I looked at his portfolio to choose him beforehand. I was able to have a conversation with him before the wedding. He was really great to work with! I would recommend Lily and Lime especially if you are looking for an affordable photographer and don’t need that much contact with the him or her before booking. It worked out well for us!

and beyond to capture the important moments of our wedding. She interacted well with the guests and was able to direct people into poses quickly and politely. We have no regrets about our choice to go with Lily & Lime!

grapher to prepare. Our photographer called us the week before to get a more detailed timeline and the day of the wedding she was on top of it! She took pictures of anything and everything and we are so very grateful to have found her using this service. Budget: The amount you pay is based on the time you want, not the name of the photographer. There was no guesswork in pricing. It was easy picking the photographer right for our wedding without being worried if they were within budget. Turnaround time: I have heard from several people that have waited over a year to get their wedding photographs back. I feel with Lily and Lime there was a nice middle person to make sure we got what we needed in a timely manner. If you don't have a specific photographer you want to work with, this is the best route you can go.

r special day. The photographer was professional and friendly and did an amazing job taking pictures. However, I wish the photographer was more creative and captured more than what we asked for.

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shots, she's very friendly and make our photo sessions very comfortable!

& Lime process and platform was straight forward and if we were ever confused or had questions L&L support team was on it. The automated emails along the way if/when there are specific actions that need completed in a timely manner were helpful. CHOSING YOUR PHOTOGRAPHER IS PROBABLY THE MOST IMPORTANT PART OF THIS PROCESS. Do some online stalking of your photographer to make sure you like them beyond the information L&L gives you ( first name, picture, small portfolio). Cross reference the internet for that photographer’s name in the area you’re searching and review their individual reviews on the other wedding sites since most of L&L reviews are on L&L process and not the photographer you may or may not chose. The thing about L&L is that you don’t interact with your photographer until a week before the wedding. The week before the wedding is probably one the craziest weeks of your life, so my one area of improvement is to allow the couple to engage with the photographer a little sooner. Although I understand why it’s structured this way, it makes it a little more crazy if you don’t opt for engagement photos to interact with your photographer sooner. The week of your wedding you'll receive your photographer's contact info and if they’re good (like ours was) they’ll reached out to you to introduce themselves and discuss the important parts of your wedding and certain shots you’d like to capture. We received our photos and video very promptly as promised and they’re wonderful. Overall we are pleased with the service, product, and our photographer, especially for the value and price.

eded to be fixed along the way.

pay our second payment the amount due was higher by the tune of a few hundred dollars. I decided to reach out to them to find out what happened. Four emails and two phone calls and they still haven't figured it out. After the first phone call they immediately admitted this was their mistake and assured me it would be solved in 1-2 business days. It has now been a week and a half since I reached out to Lily & Lime to have this corrected. When the time frame they give me goes by I have to be the one to reach back out to them to let them know they haven't fixed the issue; they do not follow up at all even when they assured me they would. I've spoken to a few different representatives now and they're all very friendly, but seem to tell you they'll fix it just to get you off the phone so they can bump the problem down the line. I have very little confidence they will be reliable on the day of our wedding and will be asking for a refund for the deposit we made. I feel like I've been very patient and understanding but Lily & Lime just does not seem capable of delivery a quality product.

shy, and gave us some really special photos of our day that we would not have gotten otherwise. Our one issue was that the second photographer that was supposed to take the groom and groomsmen to a different area for their photos before the ceremony so that my bridesmaids and I could get photos before the ceremony as well, had to be told multiple times to actually do so. I ended up making one of the groomsmen get my husband and the other groomsmen together to get the photos started. They didn't start taking the groomsmen photos until 45 minutes before the ceremony, which made everything before the ceremony late, and I was still outside when guests began to arrive. Besides that we had some beautiful photos and memories all caught by our lovely photographer and videographer.

reat! From the moment he got there until he left, he really catered to our wants and made she to capture all of the important shots! They were very timely in getting our photos back to us!

just spending time celebrating with our friends and family. Wendy totally understood our views, and really went with that flow. As we had never worked with a professional photographer before, she guided us through everything, and really captured the feel of us, and our venue in her photographs. Overall, Lily and Lime was such a pleasure to work with. Doing pretty much everything online made it so easy, and took a lot of stress out of booking a photographer. The online forms they provide for you to fill out also adds to the ease and gives the photographer much needed information that they utilize. The customer service rep, Maddy was also awesome. She is very professional and courteous, and kept us up-to-date on every step of the process, while also sending us emails to remind us to complete certain stages (which trust me, you will appreciate). We received sneak peeks of some of the photos within a week of our wedding, all the photos within two weeks and were able to download/purchase within 6 weeks. They processed them very quickly, which was great. We really enjoyed working with Lily and Lime and their staff, and definitely recommend their services if you are looking for a wedding photographer!

speak to her until the week of our wedding. We chose Monica because we loved her candid shots and boy did she not disappoint! I spoke to Monica a few days before our wedding to go over which shots were on our "must have" list, which weren't many. She knew our venue and the surrounding area so she gave some tips and we were set. The day of the wedding she showed up to the venue early to get some pictures of the venue itself, then pictures of me getting ready and with my parents and siblings, then my husband getting ready and with his parents and siblings. We did not do a first look and she did not push for it. During the ceremony I didn't even know she was there. After the ceremony we headed out to take some pictures with me, the groom and the bridal party and she worked fast because we were losing light - we had a 6 pm ceremony in mid-October. Those pictures came out beautiful, and she really made our jewel tone colors pop. We didn't even notice her during the reception, but she was all over the place, and easy to find when we did want a specific photo. Our guests actually commented on how much they liked her which was great to hear! I've never heard people rave about a photographer like they were raving about Monica. There are so many sweet photos from our reception, and silly photos, and photos full of pure joy. We could not have asked for a better collection of photos from our wedding day. Afterwards, we got a sneak peek in about a week and a half - very exciting! We got our full portfolio maybe a week or two after that and are now just waiting a couple more weeks to be able to download them. Lily & Lime won't be for everyone, namely those who want to meet and have a sit down with their photographer ahead of time, but they were perfect for us. The whole process was really easy and we would absolutely recommend them for future brides.

e customer service team was friendly and made sure that things were organized and on track for the wedding. Then the day of I was so grateful for Ilze and her ability to not only capture all the special moments we were looking for, but to also stay calm and collected during the process. As a bride she made me feel comfortable with the flow of the day and not in a rush to get things done. We are so grateful to everyone at Lily & Lime and would highly recommend them to anyone in the future.

they worked with me to ensure that I had exactly what I needed, that I knew about add-on options (without pushing them on me), that I was comfortable and happy with my photographer (who I was able to choose - a great feature offered by Lily & Lime which makes the process feel more personal), and that I loved my photos. They got the photos to me in record time as well; I thought I'd be waiting up to 8 weeks, but the preview came through within two weeks, the photos with watermarks a few days after that, and the downloads in less than a month! Even though I used a discount, I never felt that they were treating me differently. I can't imagine how they could have made my experience any better - it was darn near perfection! There is no question in my mind that they are organized to a 'T' and that the service I was provided was tailored to me. I'm so thankful I took a shot on Lily & Lime - thank you for helping to make my wedding day a dream!