Lily & Lime

ic job with the pictures! It’s clear that Lily & Lime know what they’re doing when it comes to planning out your event’s photography!

lism. My husband and I booked a photographer and a videographer. We were told that these two would contact us before our wedding to figure out what we want them to capture and I do appreciate the videographer contacting me the day before my wedding although its not my ideal time because we are already struggling to make the day happen the next. The photographer however didnt contact me at all so he showed up asking all this questions while I was doing my makeup. I wasnt very happy about that but we moved on we just had to wing it. Also on the website they make you submit your timeline. The photographer did not follow that time line at all I just want to cry Im so upset. The results came in and I cannot even fathom how disappointed I was with the results. First of all it took about 6 weeks after my wedding to get the photos, I was told they were editing making it all pretty whatever I understand. I got the photos and may I just say that my wedding has the sky line view of san diego and the photographer didnt take advantage of my view. Most of my background is white from being edited so much so they dont see the back and some were dark and I had pictures with pillars. There are only a few pictures of my bridesmaid no pictures of my parents and the most annoying of all is that the whole wedding set up wasnt photographed. theres a photographed of my table and centerpiece but it really looked weird by itself . No pictures of my mirrors and my guest. I receive 3000 photos and maybe a couple of them were on my timeline. This is a really cheap alternative for weddings I get it. But if I can do it all again I would rather pay more and be happy than get this photos so dissappointing and I cant repeat the day again. another thing, my wedding was august and not its November I still havent gotten my wedding video. I was told its editing because they want it to be nice and perfect but at this rate really I dont even know if I want it.

. My only wish was to have more communication with our day of photographer and videographer to chat about our shot list. But other than that, our photographers and videographer made us feel comfortable. We trusted their expertise and it did not disappoint. We were even able to view some preview photos while on our honeymoon. Very satisfied with the results for an affordable price! Would recommend this vendor for couples who are on a budget.

at all. That being said, I feel that I owe it to others to warn them about what you may be getting if you hire Lily & Lime for your wedding photography: Customer Service: Leading up to the event, their customer service team was pretty good, above average actually. However, they have a corporate policy that your photographer is not assigned (and you cannot contact them) until 1-week before your wedding. Trust us, you will have a lot more to deal with in the week leading up to your wedding than coordinating a last-minute meetup with your photographer. We would have loved to meet up with our photographer a week or two before the wedding to scout out some good spots at the venue and talk about what we were looking for and for her to go over what she would be doing, but sadly that was not the case. I do not fault the photographer for that though, that is 100% on Lily & Lime. The photographer(s): My wife and I agreed that the main photographer was very obtrusive and we were disappointed with the quality of photography that both our photographers took. I felt that their people skills needed work too. We had two photographers but I only actually met / spoke with one of the two (and I had to go out of my way to do so). We had a professional photographer attend our event as a guest who later told us that the photographer was often at the wrong spot and was not able able to direct guests to get the best shot. That definitely showed in our photos. Oftentimes, the beautiful backdrop behind the subjects was too bright and washed out. It also would have been great if our photographers had communicated better with us and our guests what exactly she was going to do and when she was getting in your face with a camera (example: at our sweethearts table during dinner), it would have been nice if she occasionally asked us "is it okay if I take a few pictures right now"? The end results: BE WARNED. Lily and Lime gave us 5,000 photos to go through. 5,000! Included in our album were blurry photos, duplicates, and obvious throwaway photos. It looked like all the photographers did was "photo dump" everything into an online folder and it took them 4-weeks to do it. Oh, and our two photographers each had different time/date settings on their cameras so we had to sort through and adjust the datestamps manually so that when we uploaded our wedding album online it made at least some chronological sense for our guests. It took us about 8-12 hours to go through all 5,000 photos and condense them down to about 400. And the ones that we ended up with weren't amazing photos either. They were just ok. Long story short: It doesn't make us very happy to write a revue like this, but I tried to stick to the facts as much as possible. My wife and I were sorely disappointed with Lily & Lime's services and we WOULD NOT recommend their services to any of our friends or family.

er was great! We didn't have any specific photos we wanted so we left it open ended to her expertise - did not disappoint! Thanks for capturing our great day! I would definitely recommend Lily & Lime for anyone looking for wedding photography at a reasonable price.

at a hefty price. But after lots of research and conversations with customer service, we decided to take the leap. We were able to choose our photographer based on online portfolios of photographers in our area and we chose the package with 2 photographers for the price of what one freelance photographer would normally cost. Our main photographer, Alex, was AMAZING! I showed him ideas of the style we were going for and he captured it better than I could have imagined. He knows how to make people laugh, and is truly creative. Also, having the assistant photographer was awesome because it helped capture all angles. We got our digital negatives within a few weeks and they are beautiful.

nd helped to make planning from out of state a breeze!

onvenience. Navigating the website was really easy, and it was also easy to reserve a photographer. Raymond was very professional and so positive throughout the day. I looked at his portfolio to choose him beforehand. I was able to have a conversation with him before the wedding. He was really great to work with! I would recommend Lily and Lime especially if you are looking for an affordable photographer and don’t need that much contact with the him or her before booking. It worked out well for us!

raphers are professional. Our photographer, Violeta, went above and beyond to capture the important moments of our wedding. She interacted well with the guests and was able to direct people into poses quickly and politely. We have no regrets about our choice to go with Lily & Lime!

ill out what you expect your timeline to look like for the photographer to prepare. Our photographer called us the week before to get a more detailed timeline and the day of the wedding she was on top of it! She took pictures of anything and everything and we are so very grateful to have found her using this service. Budget: The amount you pay is based on the time you want, not the name of the photographer. There was no guesswork in pricing. It was easy picking the photographer right for our wedding without being worried if they were within budget. Turnaround time: I have heard from several people that have waited over a year to get their wedding photographs back. I feel with Lily and Lime there was a nice middle person to make sure we got what we needed in a timely manner. If you don't have a specific photographer you want to work with, this is the best route you can go.

ind of photography experience my wife and I wanted to have on our special day. The photographer was professional and friendly and did an amazing job taking pictures. However, I wish the photographer was more creative and captured more than what we asked for.

reat compared to many photographers of the same quality in my area.

m. Glad we got to work with Sarah for our engagement and wedding shots, she's very friendly and make our photo sessions very comfortable!

ared to going direct to the photographer/videographer. The Lily & Lime process and platform was straight forward and if we were ever confused or had questions L&L support team was on it. The automated emails along the way if/when there are specific actions that need completed in a timely manner were helpful. CHOSING YOUR PHOTOGRAPHER IS PROBABLY THE MOST IMPORTANT PART OF THIS PROCESS. Do some online stalking of your photographer to make sure you like them beyond the information L&L gives you ( first name, picture, small portfolio). Cross reference the internet for that photographer’s name in the area you’re searching and review their individual reviews on the other wedding sites since most of L&L reviews are on L&L process and not the photographer you may or may not chose. The thing about L&L is that you don’t interact with your photographer until a week before the wedding. The week before the wedding is probably one the craziest weeks of your life, so my one area of improvement is to allow the couple to engage with the photographer a little sooner. Although I understand why it’s structured this way, it makes it a little more crazy if you don’t opt for engagement photos to interact with your photographer sooner. The week of your wedding you'll receive your photographer's contact info and if they’re good (like ours was) they’ll reached out to you to introduce themselves and discuss the important parts of your wedding and certain shots you’d like to capture. We received our photos and video very promptly as promised and they’re wonderful. Overall we are pleased with the service, product, and our photographer, especially for the value and price.

service reps were super as there were a few minor snags that needed to be fixed along the way.

two future payments we would have to make. When we logged in to pay our second payment the amount due was higher by the tune of a few hundred dollars. I decided to reach out to them to find out what happened. Four emails and two phone calls and they still haven't figured it out. After the first phone call they immediately admitted this was their mistake and assured me it would be solved in 1-2 business days. It has now been a week and a half since I reached out to Lily & Lime to have this corrected. When the time frame they give me goes by I have to be the one to reach back out to them to let them know they haven't fixed the issue; they do not follow up at all even when they assured me they would. I've spoken to a few different representatives now and they're all very friendly, but seem to tell you they'll fix it just to get you off the phone so they can bump the problem down the line. I have very little confidence they will be reliable on the day of our wedding and will be asking for a refund for the deposit we made. I feel like I've been very patient and understanding but Lily & Lime just does not seem capable of delivery a quality product.

phy package way in advance of the wedding (10 months ahead).

mazing shots on our special day. They were laid back, not too pushy, and gave us some really special photos of our day that we would not have gotten otherwise. Our one issue was that the second photographer that was supposed to take the groom and groomsmen to a different area for their photos before the ceremony so that my bridesmaids and I could get photos before the ceremony as well, had to be told multiple times to actually do so. I ended up making one of the groomsmen get my husband and the other groomsmen together to get the photos started. They didn't start taking the groomsmen photos until 45 minutes before the ceremony, which made everything before the ceremony late, and I was still outside when guests began to arrive. Besides that we had some beautiful photos and memories all caught by our lovely photographer and videographer.

nline portfolio for the photographer. We used Chuck and he was great! From the moment he got there until he left, he really catered to our wants and made she to capture all of the important shots! They were very timely in getting our photos back to us!

feel to our wedding with forgoing a lot of the "traditions" and just spending time celebrating with our friends and family. Wendy totally understood our views, and really went with that flow. As we had never worked with a professional photographer before, she guided us through everything, and really captured the feel of us, and our venue in her photographs. Overall, Lily and Lime was such a pleasure to work with. Doing pretty much everything online made it so easy, and took a lot of stress out of booking a photographer. The online forms they provide for you to fill out also adds to the ease and gives the photographer much needed information that they utilize. The customer service rep, Maddy was also awesome. She is very professional and courteous, and kept us up-to-date on every step of the process, while also sending us emails to remind us to complete certain stages (which trust me, you will appreciate). We received sneak peeks of some of the photos within a week of our wedding, all the photos within two weeks and were able to download/purchase within 6 weeks. They processed them very quickly, which was great. We really enjoyed working with Lily and Lime and their staff, and definitely recommend their services if you are looking for a wedding photographer!

she was amazing. Photos turned out beautifully.

apher based only off of a portfolio and not actually getting to speak to her until the week of our wedding. We chose Monica because we loved her candid shots and boy did she not disappoint! I spoke to Monica a few days before our wedding to go over which shots were on our "must have" list, which weren't many. She knew our venue and the surrounding area so she gave some tips and we were set. The day of the wedding she showed up to the venue early to get some pictures of the venue itself, then pictures of me getting ready and with my parents and siblings, then my husband getting ready and with his parents and siblings. We did not do a first look and she did not push for it. During the ceremony I didn't even know she was there. After the ceremony we headed out to take some pictures with me, the groom and the bridal party and she worked fast because we were losing light - we had a 6 pm ceremony in mid-October. Those pictures came out beautiful, and she really made our jewel tone colors pop. We didn't even notice her during the reception, but she was all over the place, and easy to find when we did want a specific photo. Our guests actually commented on how much they liked her which was great to hear! I've never heard people rave about a photographer like they were raving about Monica. There are so many sweet photos from our reception, and silly photos, and photos full of pure joy. We could not have asked for a better collection of photos from our wedding day. Afterwards, we got a sneak peek in about a week and a half - very exciting! We got our full portfolio maybe a week or two after that and are now just waiting a couple more weeks to be able to download them. Lily & Lime won't be for everyone, namely those who want to meet and have a sit down with their photographer ahead of time, but they were perfect for us. The whole process was really easy and we would absolutely recommend them for future brides.

r services until our photos were available after the wedding. The customer service team was friendly and made sure that things were organized and on track for the wedding. Then the day of I was so grateful for Ilze and her ability to not only capture all the special moments we were looking for, but to also stay calm and collected during the process. As a bride she made me feel comfortable with the flow of the day and not in a rush to get things done. We are so grateful to everyone at Lily & Lime and would highly recommend them to anyone in the future.

me at our wedding.

e of their base packages with a discount. From start to finish they worked with me to ensure that I had exactly what I needed, that I knew about add-on options (without pushing them on me), that I was comfortable and happy with my photographer (who I was able to choose - a great feature offered by Lily & Lime which makes the process feel more personal), and that I loved my photos. They got the photos to me in record time as well; I thought I'd be waiting up to 8 weeks, but the preview came through within two weeks, the photos with watermarks a few days after that, and the downloads in less than a month! Even though I used a discount, I never felt that they were treating me differently. I can't imagine how they could have made my experience any better - it was darn near perfection! There is no question in my mind that they are organized to a 'T' and that the service I was provided was tailored to me. I'm so thankful I took a shot on Lily & Lime - thank you for helping to make my wedding day a dream!

ng photographs blew away our expectations. Lily & Lime's people were all super helpful and responsive before, during, and after our wedding. I interacted with a few different team members at different points, and they were all great to work with. Our photographer, Leah, was freaking amazing!! I can't recommend her highly enough. She is an absolutely amazing photographer - her work is just beautiful - but her personality is the icing on the cake. She's knowledgeable and professional, but also super friendly and fun. My husband and I were a little nervous that working with a photographer we didn't know well would feel awkward/uncomfortable, but that flew out the window as soon as we met Leah. Seriously - we can't recommend her highly enough! Overall, working with Lily & Lime was a choice we'd make again & again. Thanks for a great experience!

ery responsive during the entire wedding planning process and I never had to wait long for a response on a question. I decided to go with Casey T for my photographer and I could not have been more pleased with her warmth and professionalism. She was so easy to work with and made sure that I got all of the shots that I wanted for my wedding day (including outdoor shots on a rainy day!). I would highly recommend Casey T and Lily and Lime if you are looking for affordable and professional pictures for your wedding day

g day, we contacted our photographer, Rebecca, who was very professional. We had everything arranged a week before (including our favorite shots). Rebecca was great in the wedding day, she did exactly whatever we asked for. Then we got a preview of our wedding pics a week after the wedding. I would definitely recommend Lily and lime.

es that fit our style and the tone of our wedding. Our wedding photos turned out beautifully!!! The customer service with Lily & Lime was also excellent; always received same-day responses to my questions and they were very professional.

ing page on the site to communication with our photographers. The pictures were ready within a few weeks and PICTURE PERFECT! I have recommended so many couples planning to check them out cause they are by far the smartest decision we made planning.

than using someone local, but I'm SO glad we took the plunge and went with L&L. The online communication and emails were always easy and I always got fast responses. I could have called if I wanted but I prefer email. The staff is super professional and Chelsea with customer support is so nice and awesome. Payments online were always easy as well. I got to choose my photographer out of many local photographers and I was able to review all of their work before making a decision. A little over a week before our wedding, I was able to chat on the phone with my photographer (Jennifer). She was so awesome, not only before the wedding, but also throughout our wedding day! She stuck to my timeline and made sure I got all of the photos I wanted taken. She helped me remember all the shots I wanted (phew! sigh of relief!), got candids and even more shots that I never would have thought to get. She kept my whole day on time and coordinated with the other vendors to make sure everything went smoothly. I usually hate getting my picture taken (I am plus sized) but I hardly noticed she was there unless we were doing formal pictures. The pics all turned out great and she did an amazing job at making me look flattering all day long. I would certainly hire her again for any future photography needs! Editing is turned back over to L&L after the wedding, and all of our pics turned out amazing! We received almost 1200 pictures (over 500 edited) and I am so happy with the volume of pictures Jennifer got for us. She didn't miss a moment and the edited pictures look lovely! Downloading the pictures after the wedding is a breeze and I now have them for my own use forever! You can also buy an album or prints directly from them on their website. Everything about Jennifer and Lily & Lime was amazing from start to finish! You should definitely hire this company, don't hesitate!

ene, our photographer, arrived on time and ready to capture wonderful pictures! It took us a little bit of time to warm up to the camera, but she was patient and created a great environment to help us feel comfortable. We would highly recommend!

stic and very prompt in all of his responses. We highly recommend L&L!

ands. We loved being able to choose our photographer --Camarie was excellent. She was so sweet and did a great job at helping us camera-shy people feel at ease in front of the camera. The booking process was easy and our coordinator Lauren was the best! She always answered my million questions right away and put my worries at ease. I wish we would have been able to choose a videographer and see a couple full wedding videos to know what to expect or what we would want to include. I also wish we could have met or had contact with our photographer and videographer beforehand. In order to meet our photographer, we had to pay for an engagement session which my husband did not want at all. Instead of an engagement shoot, we just met with her the week before the wedding at the venue so we could walk around together and plan where we would take the pictures. It was a lifesaver but an expensive meeting! The turnaround time was unbelieveable! We got our pictures back just a few weeks after our wedding and the video about a month after that. We were given a few edits which I really appreciated to get everything just right. We purchased the raw video footage which allowed us to add some priceless clips that weren't included in the original video. We were even able to customize the preview video! Overall, we were super pleased with our experience, especially for the price. We have priceless memories to cherish forever.

, we absolutely fantastic! They were prompt, professional, and most of all, patient. They managed us and our wedding party extremely efficiently and with grace. They followed our requested timeline perfectly. We couldn't be happier. We love all of our pictures. We would strongly recommend Lily and Lime in the Baltimore area to anyone.

images of our lives. We are forever indebted to both Lily & Lime and Don for their support of our wedding day. It went off without a hitch!

in our budget looked like it was taken by an ameteaur. I was so surprised to find Lily & Lime was in our price range AND had high quality photographers. Loved our experience with them through the entire process!

terally worked her rear off all night to get the candid shots we were looking for. Also, we got our digital negatives so fast and they are crisp, clear, and awesome! Definitely would suggest Lily & Lime to other brides and use them again in the future for any other photography needs!

g up, selecting a photographer, setting a timeline, through the actual day, and afterwards – was simply perfection. I struggled with trying to find a photographer and this site made it easy. I got an email confirmation right away, as well as a planning sheet. When Seth showed up the day of the wedding, he was polite, professional, and made me feel at ease. All my guests commented that he was super friendly and enhanced our day. He had a great attitude and even though it rained on our wedding day, he made the best of it, and the photos really showed his skill! I would highly recommend Lily & Lime to anyone asking me for a photographer!

grapher navigate your wedding. The customer service team is courteous and responsive. You'll receive automated emails along the way if/when there are specific actions that need completed in a timely manner. The week of your wedding you'll receive your photographer's contact info. I'm not sure if it is part of the process or something that our photographer chose to do, but he reached out to us that day to introduce himself. We talked about the important parts of our wedding and certain shots we would like to capture. Within a week we received a sneak peek of our photos and told the full album would be ready within 6-8 weeks. Approximate 2 weeks later we received the full album. There are a decent number of shots that we plan to include in our album. Unfortunately our photographer had a background in photo journalism rather than portrait photography so not all of our personal or family portraits came out as hoped. Overall we are pleased with the service and product, especially for the price.