About this vendor
Located in Norcross, GA, LITTLE BLACK TUX, LLC is a formalwear company specializing in gender-fluid suits and tuxes. The owners started this business to create a new way for women and non-binary customers to enjoy the classic tuxedo. These professionals are passionate about inclusivity and would be delighted to help you find the perfect fit for your big day.
LITTLE BLACK TUX began with the owners using their fathers' expertise and skill in crafting stunning formalwear. The twin sister duo decided to focus on the growing market of clients looking to find the perfect suit for their nuptial celebrations. Their name was created in homage to the "little black dress," and they specialize in accessible and inclusive fashion. This team believes that all needs, styles, and body types deserve to be recognized.
The LITTLE BLACK TUX team would love to offer their expertise and assistance to ensure you find your dream ensemble. Their online store allows for a simple and convenient shopping experience, where they provide designs in all colors, styles, and sizes. There is also a range of accessories to perfectly complement your new look. Reach out to LITTLE BLACK TUX for more information about their services.
Details
Business Attributes
- Asian-owned Business
- Veteran-owned Business
- Woman-owned Business
Reviews
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1.4
out of 5.09 reviews
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I ordered a red tuxedo that looked great in the pictures. It didn't turn out to be such a suit, an ill-fitting, cheap fabric tune that looked awful. They didn't respond to messages and the return was almost impossible and I lost a lot of money in it. Avoid this store, great pictures and real products do not match each other in any way, they don't know how to sew and design costumes..
I really wanted to like the company and their support of LGBTAI+ community, but they do not care about their customers and providing a good experience. I cannot recommend this company in any way. They are very stressful to work with and I suggest you find another place to purchase a suit/tux from.
I highly recommend you DO NOT purchase from here. The customer service is terrible. The response rate to emails is extremely low, they do not answer their phone. They care more about screwing over the customer and keeping their money than being a company with integrity.
I wish I would have read the reviews for this company. Do not order from here. I returned 3 items in the same shipment. I followed all the instructions from the company website for the return, and somehow one item is not refunded. I've emailed several times to get information, but no response. Planning a wedding is stressful enough, the added stress from working with this company is terrible.
I ordered Rose Pink bow tie and several pocket squares for my wedding that is less than a month away. I was sent coral orange. Was told that the items were not returnable. Loss of time, money and lost respect for this company. Terrible customer service. Stay away!
I've called this company multiple times and emailed to get help with an order that I was trying to place. No one answered to the voicemails or emails.
I had to listen to their recorded message multiple times because you can't understand the woman speaking. I read the reviews thinking I would have a better experience. But, this service is trash. I'm glad this happened while the items were in my shopping cart.
DO NOT ORDER FROM HERE. They have the worst customer service I have ever experienced. I have sent 8 emails and called 3 times and have been unable to speak to a single customer service representative. I tried leaving a review on their site, but they only display positive reviews. This is a crackpot operation. Purchase from literally anywhere else.
DO NOT ORDER FROM HERE! A quick google search will show you how many people received the worst customer service possible. They NEVER pick up the phone or return calls! Processing returns (if you get a return) takes MONTHS!! Yes months! And the quality of the suits is MAYBE 6 out of 10. Do not be inconvenienced and irritated during such a special time in your life! Go elsewhere.
I can’t say enough about this company! I love these people! They went above and beyond right down to the last minute to make sure I was happy and they helped make my wedding day Perfect!! The quality of the clothing and the service is a “10”!! No need to look anywhere else for a woman’s tux ��
Contact
4505 Peachtree Industrial Blvd, Norcross, GA
LITTLE BLACK TUX, LLC
LITTLE BLACK TUX, LLC's photos