Little House of Flowers

interested in and what I might need. They were very flexible and patient while I was determining exactly what we wanted to get for flower arrangements and items, and also when we had to change our wedding date on short notice due to Covid. On the day of the wedding, the flowers were delivered on time and were beautiful! I had not specified any particular flowers I really wanted, just the colors and type of look I preferred. Little House of Flowers created exactly what I was hoping for with regard to table arrangements, bouquets, boutonnieres, cake decorations, and flowers for our wedding arch. They were affordable and the flowers were high quality. I was truly stunned by the arrangement they put together for our wedding arch and my bouquet. Little House of Flowers was so wonderful and I highly recommend them!

d – not from the shop itself but from a Maryland Bride Facebook group. 2 months prior to my wedding I reached out to the shop (multiple times) to set up a final consultation, which I was told we could not do till almost a month before my wedding and after the final payment was due. I hesitantly agreed, under the agreement that I would not make the final payment until after the consultation. When I arrived for the consultation, Martha was not there. I was told she had forgotten about the appointment and was elsewhere, and that another employee, Judi, would be helping me. Judi and I spent hours creating the perfect bouquets, boutonnieres, corsages, and everything else for my wedding. When I finally spoke with Martha, she informed me that she had missed our meeting not because she forgot, but because she was being rushed to the hospital as she thought she had broken her hand. This is where the lies started. After a few emails sorting out details of the contract, and a surprise price increase that came out of nowhere, we finally agreed on a contract and an arrival time. Fast forward to my wedding day, we were informed that the delivery person was running a few minutes late. She showed up 45 minutes late, which delayed our timeline for the entire day. When she arrived, the items she brought clearly did not match what was in my contract. All of the personal flowers were drenched, we had to dry everything with paper towels to make them even somewhat usable. Things were falling apart due to how wet they were, including all of the corsages which fell apart as they were being put on and nobody even got to wear them to the ceremony. When I asked why she was late, she said the owner gave her the wrong arrival time, despite our multiple correspondences about the arrival time. After the ceremony, I was told that the reception décor was lackluster. Upon arriving, the cocktail tables literally had 3-5 eucalyptus leaves on them (for $25 a table) instead of the greenery that we had discussed in my consultation and that I had sent example photos of. It looked like they pulled scraps from the boxes they had brought. The dinner tables had some bunches of greenery on them, but still not what I had asked for or paid for. When I called the store after our wedding, Judi answered the phone, and was so empathetic and remorseful over my terrible experience. When Martha called me back, she started with how I was lying about what had showed up, claiming the delivery person was on time and that Martha herself had double checked the order for accuracy – which clearly was not true as nothing seemed to match. After 3 days of arguing and Martha calling me a liar and making excuses for their poor performance, she decided to issue me a small store credit for the inconvenience. She refused to take my phone calls after this. Luckily, Judi answered the phone to hear me out on what I thought was fair to get returned to me and she was able to work with Martha to get me a more reasonable refund. Judi is amazing and deserves the credit for every positive experience that I had with this store. Working with Martha is a total nightmare, as her attention to detail is poor and she does nothing but make excuses.

for several arrangements for my father-in-laws funeral. His passing was very sudden, which made the situation very stressful and overwhelming. We spend a lot of money on the arrangements and to have cards added. We were informed to email the messages to be added, which we did. These messages were confirmed via phone the morning of the viewing and they even stressed that they would make sure all would be ready. When we arrived at the viewing, the arrangements from his wife, son, daughter, grandson and my side of the family did not have the cards. We were devastated to see this, especially not having the wife's arrangement recognised. Moreover, several of the flowers were dead, and the daughter's very expensive arrangement was so small, it was embarrassing. Dealing with the florist after has been a disgrace, being called liars and that we never sent over the content for the cards (even though they have replied to the email and confirmed via phone), and generally not being taken serious that this experience has been very poor. They refused a partial refund flat out and would only offer a small store credit. We are never setting foot in this establishment again! After mentioning the company to the funeral home, they simply replied that this is why they refuse to work with them - enough said.

ything from the bouquets, arch swags, centerpieces and boutonnières was just what I had hoped for. We kept our decor to a minimum and I’m glad we did because we got so many compliments from guests on the arrangements.

ed the shop about 5 weeks prior to our wedding date to inquire about our next meeting time to review the order for our big day. At that time, we were informed that the shop was now under new ownership. During the final meeting with the new owner, we finalized our order for the big day. HOWEVER, come our big day only HALF OF OUR ORDER SHOWED UP and some of the order was wrong (i.e. boutonnieres instead of corsages). When family attempted to contact the shop to understand what happened and to ask where the other half of our order was, the new owner insisted that we were wrong and that what we received was the complete order. After arguing and showing her our invoices (she still did not believe us), she realized that we were in fact missing half of our order. Thankfully, our amazing venue was able to put together some decor/center pieces for us and the shop did end up bringing SOME center pieces from a different order (not the same color as our order). The 5-star rating DOES NOT reflect the current services at this shop since they changed ownership. Little House of Flowers has horrible customer service. If you want to assure a smooth process with the flowers/decorations of your wedding day, do NOT book with this shop.

perience with the new owner, Martha, could not be more different than the standards and reviews previously reported. I was notified 5 weeks before the wedding, and halfway through the final meeting, that the ownership had changed. At that time, Martha indicated “prices would increase $15 here and there” and that the quality of the flowers I previously selected were not usable at the time (based on what the supplier was sending). Almost a full week had passed from the final consultation and within 24 hours of the final payment scheduled to be due when Martha sent an updated contract that was a 35% increase in total cost (stating the flowers were premium flowers). In the week following, her communication was slow and she did not provide solutions or alternative options to keep with the budget, as I requested. I made the decision to cut out several other items from the initial plan to keep with my original budget and contracted price. I paid a higher price for the items most important to me in order to move forward. While I understand that there are some price changes out of Martha’s control, I didn’t feel it was an unreasonable request to work with me to keep with my budget. It was frustrating to not receive solutions for alternative options that would keep costs lower, especially as I was open and willing to use more affordable flowers. It also felt deceitful that Martha did not indicate such big changes in pricing within our meeting, but within 24 hours of the final payment due she sent a much larger bill. Given the change in ownership and change in where they sourced flowers from, there should have been greater transparency of the expected changes prior to 30 days before the wedding. Unfortunately, the issues didn’t stop there. The pricing of an initial 20% down and remaining amount due were both incorrect in the updated contract. Additionally, the document indicated that the 20% down was never paid. After several emails communicating the final balance, proof of prior payment, and payment of the remaining balance, Martha gave me a receipt that showed the total amount was still unpaid (even though at that point the entirety of the order was paid). And most disappointing, the flowers received on my wedding day were not the flowers requested and agreed upon with the contract. The items I paid extra for were not the correct flower type, colors, bouquet shape, or size. On top of all of that, the “premium flowers” were also browning. My entire experience working with Little House of Flowers since the change in ownership has been disappointing, frustrating, and extremely unprofessional from all standpoints: business management, communication, responsiveness, collaboration, lack of transparency, and quality of items received. This is no longer a trustworthy business if planning a wedding. Save yourself the stress, frustration, and disappointment, and use another florist.

e tropical vibes and that is what we got. Our guests and vendors both loved our color choices that were highlighted by the bouquets, centerpieces, and ceremony decor from Little House of Flowers.

within my budget as well as design ideas. My bouquet was stunning and I loved incorporating succulents into the design - I was able to keep and plant them later! The pocket boutonnieres also were highly complimented and made it so much easier for the guys to get ready. I would highly recommend booking this florist - they will not let you down!

our rooms where we were getting ready. They are friendly and helpful, I would recommend them to anyone getting married in the eastern shore area!

affordable and so beautiful! Patti was an absolute delight to work with and she was able to use my Pinterest boards as inspiration and created perfect flowers for my wedding.

ve ever seen! I literally cried when I saw them, they were so much prettier than I even imagined they could be. I got so many compliments on the flowers, from the bouquets to the center pieces every single arrangement was gorgeous! Guests asked if they could take them home because they were that pretty! I will 100% use Little House of Flowers anytime I need flowers in the future and I will definitely recommend them to everyone! Patti was great to work with, even with postponing the wedding a whole year. Her prices were very reasonable and her work was absolutely stunning! Thank you for making my day so beautiful!

flower companies wanted to. They display at the reception was BEAUTIFUL! They did exactly what I wanted and exceeded my expectations. My bouquet was gorgeous, people could not stop raving about it! The staff members were so friendly and easy to work with (Patti especially). I would recommend them again and again!

h very minimal/vague direction on my part! They delivered to the hotel promptly with personal arrangements & set up the reception space beautifully. I would recommend LHOF to anyone, they were truly a dream to work with!

ndustry and the flowers were absolutely gorgeous! From the bouquets and centerpieces to the stunning birch arch we exchanged our vows under- everything was incredible! For our October wedding, we wanted to incorporate burgundy, blush and cream hues with greenery- appropriate for the autumn but very romantic- and Little House of Flowers absolutely nailed it! What really meant a lot to us was that while my bridal party and I were getting our hair & make-up done, Patti stopped by to show me the bridal bouquet and wanted to make sure I was happy with it. We thought that was so sweet of her and we really appreciated that she valued our feelings and wanted to make sure we were pleased with her work. We promise you that if you choose to work with Little House of Flowers for your wedding day, you will not regret it! :)

it look nice" and they exceeded my expectations. I loved how fresh the flowers were. We used blue, pink, and white flowers. Each flower had a bright color. The bouquets were put together beautifully and the I loved the center pieces they created. Each boutonniere and corsage was perfect. I highly recommend using Little House of Flowers.

ng them to life. We loved how our bouquets, boutonnieres, corsages, and centerpieces turned out and also appreciated the ability to rent many of the centerpiece decorations. The team was wonderful in making sure our flowers were delivered on time and ensuring everything was decorated as soon as our guests arrived at the church and reception. We could not be happier with our decision to go with Little House of Flowers and really appreciate everything they did to make our day so special!

thusiastically recommend Little House of Flowers. Thanks!

g so talented, the Little House of Flowers team also delivered on time, was extremely flexible as our table centerpiece numbers changed, and picked up our rental items immediately following the wedding- no stress! They have my highest recommendation.

the outcome!

idn't have the most specific ideas of what I wanted but they were able to take a few inspiration pictures and create something so beautiful! They were very aware of the August heat and chose flowers the held up amazingly well! The ceremony was held and the lakeside pavilion at the Maryland Zoo and one of my biggest concerns was how to take a non traditional space and make it look "wedding-y". There experience working with the zoo was critical here and they were so quick to suggest some arrangements in urns and hanging baskets which fit the venue and framed the space perfectly. Overall we were so happy to work with them and would absolutely choose them again!

autiful. My husband and I will most definitely be recommending this florist to people in the future. Thank you again!

made for "wow" moments --In fact I liked our flowers so much that I've dried some of them out and turned them into art!! The company was also relatively affordable, and they were easy to work with. I would definitely hire them again!