If you are planning a wedding in Chicago you need to work with Paulette & LM Catering. Full stop.
Our wedding was originally scheduled for September of 2020. We heard horror story after horror story of caterers and venues putting couples on i...
mpossible timelines or impossible financial situations. Our experience could not have been more different. Paulette and her team allowed us to hold two potential reschedule dates and were flexible with the deposits given the fluid situation.
As we waited to see what would happen, Paulette was easy to get a hold of, responsive and checked in often and kept us informed of updated policy and outlook. Her thoroughness, approach and positivity kept our spirits up through a difficult stretch.
While we were thrilled with LM Catering and their response to the pandemic, things only got better as we finally moved closer to our date. Again, Paulette helped keep us organized and on schedule providing recommendations, connections, help and expertise at every turn.
We were lucky to have our tasting hosted in the new LM catering tasting space which was beautiful. We really had no idea what to expect and were blown away by the service, presentation and overall experience - not to mention the food was outstanding (owner Stephan stepped in and cooked for us). Paulette also worked with the bakery to ensure we were able to taste some desserts that weren't available at the tasting. What we thought was a formality turned into an experience we and our parents will never forget.
Weeks and days ahead of the wedding, Paulette and her team were on everything and consistently went above and beyond. We worked with Binny's to bring in our own alcohol, Paulette checked to make sure the order was correct (it wasn't) and got it fixed. She also worked with staff to pull off a last minute speciality cocktail for us.
Day of, more of the same: making sure cards from guests got to a secure place, arranging place cards, Paulette herself went to Binny's to get an extra case of wine (the same brand we bought - again, the attention to detail) when we were running low. The day after, Paulette took time while setting up for another wedding to look (and find) an important lost bag of ours. Truly, truly exceptional and special service.
All of this before we even get to the food, which was phenomenal. The hors d'oeuvres, dinner, especially the steak and mashed potatoes, and desserts were all hits. Several of our well-traveled, foodie guests said it was the best food wedding food they ever had. Staff was kind and courteous, bar tenders made excellent drinks and generally everyone was just great to work with.
It took 12 months longer than expected to get married and there was not a single day, from the moment we signed the contract to the day were married we did not appreciate working with Paulette and her team. In the midst of one of the craziest wedding seasons on record Paulette made us feel like ours was the only wedding she was working on. I hope all couples get to have such a good team to make sure their wedding is special.
A sincere thank you to Paulette and LM Catering, we can't recommend them enough.