I’m giving Looks by Lisa an average rating due to the stress I encountered on my wedding day. While communication before the trial was great and I was assured the same team would b...e at the wedding, the makeup situation was problematic. On my wedding day, I found out that Lisa (who had done my trial) was replaced by another artist without prior notice. This artist also had a hard stop due to another job and couldn’t finish the bridal party. I spent time sending an email to Lisa asking her to send a replacement to finish out the contracted work. Ultimately, the replacement makeup artist kindly decided to be late to her other job to finish makeup for our bridal party. On the positive side, the hairstylist, who was the same as my trial, did an excellent job. Overall, while the hair was flawless, the makeup issues and lack of communication didn’t align with the premium service I expected from a brand like Looks by Lisa.