Love and Makeup

pect. Jess and her assistant were fired by the mother of the bride the day of the wedding as they were in the process of doing hair for the wedding that day. The assistant was very rude to my client. We simply wanted each member of the bridal party to be satisfied. Some ladies had updos. Some ladies had braids. Some ladies had no braids. Some type of uniformity would have been appreciated. When asked to correct this, the assistant Ci-Ci, began rolling her eyes and speaking in a very disrespectful tone. They also stated they had another wedding later that day. By the time our wedding was scheduled to start, the hair would have started to fall. In fact, some of the ladies had already started to experience this. It was almost as if the assistant was running the show! I asked and pleaded several times for them to simply apologize to the mother of the bride so we could move forward. CI-Ci refused and Jess even agreed and stated Ci-Ci was extremely rude and her behavior was unacceptable. We asked if Ci-Ci could leave and Jess stay and we were informed that they rode together so they would have to leave together. At this point the bride is now crying! This lady still refused to apologize! I have never seen such poor behavior by a vendor, and the day of the wedding at that. I have a lot of patience, but given the condescending tone exhibited by Ci-Ci, the MOB was 100% right for firing her and Jess. We still had the bride and several others hair and makeup done. Everything still came out beautiful and perfect without Jess and Ci-Ci. They refused to simply understand what we were asking. As a professional you must understand that emotions are high the day of the wedding. Its a huge once in a lifetime event. A little self control goes a long way. Jess was paid 100% for the services, and did not complete the services she was contracted for. She has no control over her staff. Save yourself the heartache, do not book with them. ZERO stars.