The only reason I hired a wedding coordinator was to keep vendors updated and to take full charge of the reception so my family and I wouldn’t have to worry on the wedding day. Unf...ortunately, I was extremely disappointed, and it felt like a complete waste of money.
She did not answer calls from my vendors, forcing them to contact me directly while I was getting ready and in the middle of photos. This is exactly what I hired a coordinator to prevent.
The food room had a visibly dirty table before guests entered, and she didn’t bother asking the servers to clean or tidy it. I specifically asked her to instruct the servers to distribute desserts and fruit cups after dinner alongside the cake, but she never did. All of the desserts and fruit cups were left untouched and eventually thrown away, resulting in significant food and money wasted.
Throughout the event, my family and I ended up running the wedding ourselves. Whenever we needed her, she was nowhere to be found and would not answer calls. We had to repeatedly ask her to please respond. Instead of making the day smoother, she made the entire process more stressful.
Seeing how professional coordinators normally operate only made it more disappointing, because we received none of that level of service. While we were refunded $200, it was not nearly enough to compensate for the stress, wasted food, and lack of coordination. For the $1,200 paid, I could have hired additional help. The purpose, however, was not just help, it was to have the wedding run smoothly, and she completely failed to deliver that.