Love Couture Bridal

ment online and within the next day or so got my first email from my bridal stylist, Lauren! We exchanged a few emails about the look I was going for and the dress I was most excited to try on. Backing up a bit, I had previously bought a different gown a year back (long engagement), a beautiful dress, but I knew it just wasn’t meant to be MY dress. I came to my appointment alone, a little nervous, but ready to find clarification one way or another. After trying just two dresses on with Lauren, I needed to switch gears and try something completely different on. She put me in one of her favorite gowns at the salon, a dress I absolutely had no intention of liking, let alone loving, but the moment I put it on, I instantly knew something was different about this dress. I literally could not stop staring at myself and imagining myself on my wedding day (sobbing)—I even asked to try a veil, which I originally hated the idea of a veil and wanted to go with a bridal cape. I told Lauren I didn’t want to take the dress off, but I was far from ready to say “yes”, but with my wedding quickly approaching I truly had no time to waste. Lauren was so patient and kind as I made multiple calls to my fiancé and best friend to feel confident about switching directions with this new gown, and I’m so grateful for the space she gave me because I did say yes and I could not be more excited! Not only was Lauren the best stylist for the crazy dress buying adventure I put her through, but she’s been a wonderful source of confidence, support, and information in the weeks following my visit. She’s helped me order the perfect veil, talked me through timing concerns, and has made me feel better about the alterations process once my dress is here. I couldn’t be more grateful for the kind and knowledgeable stylist Lauren is, and I can’t wait to continue working with Love Couture once my dress is here! Only a few short months left!

which clearly doesn't make sense when other bridal shops would take measurements right then and there. India then signed me up to come back to do my measurements for the dress without my consent two days after. I was then told I had an appointment in two days after and I had mentioned I don't need the appointment and then was charged $100 for supposedly "cancelling" when I had not agreed to the appointment. The owner, Sandy Ferreira Leone, then sent me an email a few days later in quotes: "I'm sorry you had a change of heart and canceled your appointment with us. Since the cancellation it was outside the approved cancellation window, our system charged your card $100. I am happy to refund you the $100 but I would need you to cancel the dispute no later than March 15th. Please send me proof of the canceled dispute in order to receive the refund, directly from us. If you do not cancel the dispute, I will have no choice other than to send the credit card company proof that you did agree to our cancellation terms and we were within our rights. Please let me know if you would like me to send you the terms that you agreed to when you booked." I then contacted my bank to file a dispute against Love Couture and the bank clearly said there are ONLY two options that were to: "1. Respond to the dispute that I (the customer) would be refunded the $100 from the merchant and the case will be closed OR 2. Refund the $100 and the charge will be reversed back to Love Couture and case will be closed from there" Sandy then responds and says "The only options on my end are to dispute the charge back, which I explained I am with in my rights to do so, or give into the dispute which I can't do because it will affect my business standing. Please let me know how you want to proceed" and "I am requiring that you cancel the dispute, in order to receive a refund. If I have to challenge the dispute, I will win because I am within my rights. Challenging the dispute requires time and attention on my end, and at that point, I will not offer you the refund that is being offered now." I clearly gave the TWO instructions above from the bank to Sandy and for some shady reason Sandy does not want to do EITHER very simple, yet straightforward options provided so I am the middle man between the bank and the business. Sandy does not want to make her business look bad but in fact because of this shady experience, I would not recommend Love Couture to anyone especially after having gone this horrible experience.

ful dresses from this company. I worked with Taylor and her positive attitude and energy really helped me through the whole process!

as the seamstress. I always had fun and was laughing by the end of each visit. They really know their bridal fashion. You have to go there to find your dress.

he even pulled a few I wasn’t sure I would like but ended up loving and ultimately ordering! I also did my alterations with Valerie who is, no joke, an absolute rockstar. She was able to accommodate my schedule, as I live across the country and was only able to come in for alterations once. At the end of the week I was in town, the dress was pressed and ready to go. It was one less thing I had to worry about and, for that, I was immensely grateful. If you’re considering Love Couture, you should absolutely make an appointment.

s while still respecting my budget. I absolutely would recommend them to all future brides!

middle end of they offer, and my bridal consultant respected my range and didn't show me any dresses I couldn't afford, which I really appreciated! The salon does a good job organizing all communications and follow up, such as notifying me when my dress came in, reaching out to schedule alterations, etc. I had made all three alterations appointments when something came up with one of the in-house seamstresses and her appointments all needed to be rearranged. Instead of just asking me to reschedule, they reached out to me with specific alternate times for all three appointments, so I all I had to do was confirm - that was nice!

as an eye for accessories that made putting the look together easy. This is a full service shop, which I loved because I didn't have to coordinate alterations or anything. Would highly recommend coming here!

in the details and quality of their work. Their team and my experience in the salon were hands down my favorite part of my wedding planning process. I would do it 100 times over! Their entire team was so knowledgeable and helpful throughout the entire process. Lalique was my stylist and she helped me to pick out the dress of my dreams. She made sure my opinion was heard but also made some excellent recommendations for dresses that I would have otherwise not picked for myself. She is so talented! The ordering process was a breeze, we even got to pop a bottle of bubbly in the salon once I said yes to the dress! The dress and accessories I ordered came in on time and in perfect condition. I highly recommend using their in-house tailoring services. They know those gowns inside and out, better than any other seamstress could ever do. My seamstress was a savior and made my dress fit like a glove. I felt so confident in the dress all day. Thank you, thank you, thank you for making this bride feel like royalty!

t and I got the dress of my dreams which happened to be the very first one I tried on.

r/bridesmaid was in town. We made 5 appointments over a day and a half and LCB was the first stop on Day 2. We both fell in love with the beautiful ambiance of the salon but the gowns were the SHOWSTOPPERS. After trying on so many different types of dresses I found my dream gown at Love Couture Bridal and canceled my last gown shopping appointment right there. The associate that assisted me was Taylor and her energy was warm and pleasant. Even with masks on (pandemic protocols), she made the experience fun, comfortable and I felt no pressure from her at any point. I would 100% recommend any bride to start and end at Love Couture Bridal and while I'm partial to Taylor, their entire staff was wonderful to work with.

the timeline, and the most important piece I think which was alterations - was so easy. Scheduling alterations was stress free, I absolutely loved Vera. She is so sweet and fun and did an amazing job on my bustle and creating custom off the shoulder sleeves for my gown. Beautiful shop & parking is easy!

on such a truly beautiful range of dresses. I fell in love with the most beautiful dress and my stylist paired it with an equally elegant veil I would of never thought of. Fast forward to my alterations with Vera, I have never felt in better hands. I felt so beautiful every time I left an appointment with her. Vera's expertise and knowledge created a dress that was unimaginably breath-taking and for that I am so grateful for making me feel and look like the absolute most best and beautiful version of myself on my wedding day.

g room to get zipped up. This was in front of giant windows facing the road where anyone could have seen me. Second, I went to try on pronovias dresses and only tried on one of the many I had hoped to try on because they didn’t actually have them in stock. I understand that shops can’t carry every single dress from a designer, but I had made a wishlist based on what their website said was in their inventory. I went to this shop specifically for pronovias dresses, so it was a big disappointment, especially after having to pay a $50 fee for the appointment. Lastly, though I did find a dress that I liked, it was my first day wedding shopping and I wanted to try on more dresses which I don’t think is unreasonable. My consultant was very pushy about buying the dress on the spot, and got visibly frustrated when I made it clear that I wasn’t ready to buy just yet. I felt a huge attitude shift after that, which made me uncomfortable. it seemed like she was over dealing with me and my group, which I found to be very unprofessional. She did not zip me out of my last dress, and I was happy to leave before my 1.5 hour appointment ended. There are plenty of other great bridal salons in the DMV area, if you’re looking for a pressure free experience, look elsewhere.

ess that best fit my personality. The entire team was friendly and made the enitre experience feel very special. Extremely happy that I went to Love Couture Bridal!

essed by the vendor to buy a dress in the first visit, and I didn't just buy one dress, I bought two (thinking I would have one for the ceremony and the second for the reception). Looking back, this was because neither dress was the "it" dress for me. I learned later that while brides sometimes do change into another dress during the reception, it is typically not an entirely different bridal gown. The salesperson was just interested in getting me to pay as much money as possible. When the dresses finally arrived, I also realized that one of them had a sparkle layer which was not on the sample dress I had tried on. I REALLY didn't want a sparkly dress. So I had to spend another several hundred dollars to buy extra fabric to swap out that layer. When the fabric finally arrived, it was NOT the fabric that I thought we had ordered (it was a different shade of white then what I wanted). By then, it was cutting close to the wedding date and I just had to go with the fabric I didn't want. This shop takes NO returns, and I ended up spending a LOT more money there than I wanted. I ended up stressing a lot about the dress. Looking back, it was just not the fit for me. I really wish I had had a salesperson who was more sensitive and attentive to what I wanted, rather than pressuring me to buy more. I think I would have been able to find a good dress there, but my appointment felt very rushed. I never felt like I was listened to, I felt pressed, and when I realized that the dress wasn't what I wanted, I felt like I didn't have any options. I didn't even wear the second dress. I hope to find a way to resell it, it is brand new, never worn, and they refused to even consider a refund or discount or anything. There are a lot of good bridal shops in the DC area, but this is not one of them!

vel of professionalism is also worthy of noting, as the recommendations for hair and veil were spot on! The team at Love Couture clearly love what they do, and their experience is evident at every turn. A big thanks to these gorgeous women, they are so good at what they do!

never felt pressured or rushed and the team encouraged me to take a moment alone with my family when we found a dress we loved, which made it all feel real. I feel so lucky to have chosen my dream dress in such a wonderful atmosphere - complete with a champagne toast! I will recommend Love Couture over and over again!

h Francoise and she got right on it. She looked it up ordered a sample, worked with me to find a time that my mom could fly in. It turned out that it was the absolutely perfect dress and we purchased it that day! I feel like I absolutely hit the seamstress jackpot with Anna. She was incredibly talented. She listened to all of my concerns and addressed each one. She never made me feel like I was crazy. We also purchased some extra fabric and she personally cut out lace appliques to add to my dress and veil. We also brought in both my moms and grandma's dress and she came up with perfect ways to incorporate them! Lastly, she did such a nice job with the bustle to help balance the weight on my back and it stayed the entire night! Again the service at Love Couture was amazing and I highly recommend it!

er in mind. They were the second boutique I shopped at, and the consultant was amazing at helping me narrow down exactly what I was looking for by asking the right questions and putting me in a variety of gowns. My first visit to Love Couture was a little bit emotional, as my mother was unable to attend due to extreme weather in my hometown. Love Couture allowed me to FaceTime her in so she could see the front-runner - I know a lot of places won’t allow this. They even ensured that the gown I liked could stay in their boutique (it was a loaner from somewhere else) for an extra week so she could come see it in person. I ended up going with another gown altogether once I had my mom in-store; it was a trunk show special my consultant Sarah pulled for me that I would have never chosen for myself off the rack but was absolutely perfect in every way. I worked with their contracted seamstress for my alterations, which were done professionally and promptly, as well as in line with prices elsewhere. You owe it to yourself to put Love Couture Bridal on your list.

ess. Candi is the best! The salon was also very easy to deal with regarding scheduling appointments and keeping me informed as to the delivery progress of my dress and veil. Five stars!

ame a friend through the process and helped me pick the perfect dress for me in my appointment. She listened and captured my style instantly. Thank you Candi and Love Couture! You were the best part of this process.

nsive that it would be similarly disappointing. I was so wrong! From the minute I walked into the shop and met my stylist Chloe I was at ease and having a blast. Chloe listened closely to what I had in mind, and then let me explore the entire store and pull anything and everything that stood out. It was so fun to be able to pick and choose anything that popped or looked interesting, and there was no limit or rush to settle on a particular style. Chloe was a dream helping me get in and out of the dresses, and took the time to pin everything so I could really envision what they would look like. I ended up having three final favorites, and Chloe let me try each on several times to narrow it down. Once I chose my favorite, she helped me select a gorgeous matching veil and was extremely helpful explaining what the process looked like after the order was placed. Overall, just such a fun and special experience I won’t forget. Thank you to Love Couture and Chloe for making my bridal dreams come true!!!

t my veil color, we weren’t shown the book/samples of colors- instead, the consultant told us she knew my gown and what color matched. Unfortunately, the custom veil arrived and was definitely not the right color. ***Perri (a different consultant) was able to have this fixed and eased our slight panic. She is extremely professional and knows her stuff! We also had some trouble with the bridesmaid dresses- I had to send back several corrected versions of the order form (typos in email addresses and incorrect style #s). Aside from these logistical issues, I highly recommend Perri for help with your gown/accessories/any other concerns!

n after I purchased my dress, each time I came back, everyone made me feel like I was the most important customer to them! They remembered me, asked follow up questions to things I had mentioned on my last visit and really got me excited for my wedding day. Highly recommend to all brides!

eable. The first two shops I went to had me try on dresses on my own so I was surprised to have not only a seasoned sales person in the dressing room with me but also a trainee. They helped me get in and out of all kinds of gowns during my first and second visits, and the second time was the charm—they brought out a lace dress unlike anything I had envisioned myself wearing and encouraged me to get outside my comfort zone because I might be surprised. And they were right! I was blown away by how stunning it was and how beautiful I felt wearing it. I bought it during a sample sale and even though tailoring isn’t included with sample gowns, the tailors came out to consult on whether the changes I’d need were possible. It was a great experience from start to finish both times I was there, and I was more excited about my dress than I thought was possible! I highly recommend Love Couture Bridal to any bride that wants great options and a wonderful experience finding her dream dress.

helpful, and knowledgeable. I ended up losing a lot of weight before the wedding, and Ana did an amazing job with the alterations. The dress fit like a glove! I also purchased my earrings and veil from the store, both were fabulous. Thank you Love Couture Bridal for making my day so special!

st stop on the hunt for the perfect dress. After many more places and dresses, we came back here to buy the first one Françoise helped me pick out! The staff were all professional, helpful, and very kind for each visit and during the alterations process. I couldn't recommend them more!

irst visit and helped Michelle try on lots of dresses. She found an outstanding one and did try and convince us to make the purchase but this was our first place and we wanted to experience everything we could about finding a wedding dress. Michelle was beautiful in every dress and we tried on around 100 and found lots we loved. All the places we visited were great, but Love Couture and Candice were a notch above and made Michelle feel like a princess. We went back on our last day of looking and Candice brought Michelle new dresses to try - and was holding back on our favorite to give her even more experience looking at dresses. We put on the Anne Barge dress and we all thought it was just stunning and perfect. Michelle fit it perfectly it was made for her. Candice then carefully helped her pick the perfect veil and this Mother of the Bride just cried at how stunning and beautiful my Bride was going to be. That was it...we made the decision. We did put the first dress on again, just to be sure and this is where Candice shined with her patience and giving us her thoughts. We just knew the Anne Barge was the one. We loved our trying on, our purchasing, our fitting and our pick up. It was a great experience at LC and we only will do this once...but what a way to make it happen!

asy to schedule. I highly recommend Love Couture :)

x, my LC rep, what I liked and she brought out my dream dress - it was the first dress I tried on and completely fell in love. She had so many great suggestions, like adding a belt and applique to customize my dress, and even helped get my dress shipped to me in another state when I moved out of the area. Unfortunately, Alex is no longer at Love Couture but overall am very pleased with my experience there!

t as well as any other customer. We came to Love Couture from another more budget option that did not feel personal at all and my consultant at Love Couture, Taylor, instantly made us feel comfortable. I bought the second dress I tried on! The store is beautiful and intimate and has clear, easy and transparent communication. In-house alterations were great and easy.

than the last and I had to try on two several times. Candi was so amazing and helpful, she made me feel confident in my choice and made sure my opinion was the most important part of the appointment. The selection of dresses at the salon is amazing! I can't wait for my fitting this summer.

vague about my tastes, i.e. saying I wanted something unique, maybe with feathers. She structured the appointment in a very efficient manner, so I was able to try on a ton of dresses. Love Couture is the perfect place to go after you've been to a couple of bridal salons to generally know what you want, but need help honing in on the perfect gown. What I appreciate the most is that Candi and her manager were so willing to work with me to get exactly the dress I wanted at the lowest cost. They reached out to the designer to have one of the lace layers removed, and took extra care to make sure we were ordering the correct size gown. Could not recommend more!

a beer budget." Very rude. Was also told "good luck finding what you want for $1500." Funny thing is, we did find one elsewhere, and the dress is perfect!

ideas and the first dress she pulled for me and had me try on was the one. I tried on multiple other dresses after but nothing compared so she put me back in my dress I had my “moment!” She helped me style with accessories and I am so thankful for Francoise ! I didn’t feel rushed and she actually listened but also gave her input when we asked. Thank Francoise and thank Love Couture Bridal for being absolutely amazing!

he very first dress she suggested, but I did not feel pressured during the shopping process. She also helped me select a beautiful veil and was always quick to respond when I had follow up questions. I LOVED my seamstress, Ana. The dress was absolutely perfect after my first alterations appointment, and I felt gorgeous the day of my wedding. Other perks include champagne while dress shopping, but truly, the best thing I can say about Love Couture is that you will immediately feel like you are in capable hands.

his area. I came here last month to purchase my wedding dress with my mother and maid of honor. We were greeted by a friendly team at the front desk, and were escorted to a private dressing area with a soft robe and space for my guests to feel comfortable. My consultant, Perri, closely listened to the types of dresses I wanted to try on and chose amazing gowns that fit my wedding vision. After trying on several gowns, she was able quickly identify the gown that I eventually said said yes to! I was unsure about whether to say yes at first because I made an I didn't want to pay a fee for cancelling my other appointments that day. After I told Perri this, the shop able to cover the fees for me. That was all I needed to feel 1000 times better to stop shopping and to say yes to the dress I love. Afterward, I took a photo with their "I said Yes" sign and we popped a bottle of champagne that I got to take home with me. I want to thank Perri and the rest of the staff for a fabulous shopping experience. I'm really grateful to have had the opportunity to work with you all to find the dress of my dreams :)

e advice when asked but never pressed me on anything. She helped a lot with my questions about delivery and pick up and she set up all my alteration appointments. Yolanda did an AMAZING job with the alterations. I ended up needing 4 fittings instead of the usual 3 they book because I, totally unintentionally, lost some weight right before the wedding but she made it fit perfectly. Can't say enough about how sweet and talented those two are and the salon itself is very pretty and not overwhelming. Definitely give Love Couture a try!

ture was my first stop because I knew a few minutes in that I wouldn't need to go anywhere else. The atmosphere and service are both excellent. My consultant, Perry was so calming and patient, and she helped me find the most amazing dress that I wouldn't have even tried on had she not suggested it! Ana's alterations were also super quick and made the dress fit like a glove.

ing that felt more like me and less like me trying to be somebody else. She helped me feel confident in my choice and gave me the push I needed. I'm so glad I shopped with Love Couture!

e team made us feel. Love Couture was the first place I went when I was wedding dress shopping, and is ultimately where I purchased my dress. Not only do they have an amazing selection of gowns, but the consultants are so helpful and do a great job helping select styles. I worked with Francoise and could not have been happier with my experience. Although not the most important thing when searching for a dress, the whole experience of shopping at Love Couture felt very "bridal" which I loved and did not get elsewhere. I loved Love Couture so much that I am getting my bridesmaids dresses there as well (Francoise has continued to be extremely helpful throughout the entire process- she is wonderful!). I could not recommend Love Couture more highly! I live in Washington, DC and think it is 100% worth the drive to Potomac.