Insulting service. Go to The Wedding Factor on South St. instead (for you Philly area readers). My immediate impression upon arriving was that the women working there (the Philadelphia location) did not seem like grown, self-possessed professio...nals, but rather like wispy young girls instead, who greet you with a weak handshake and would be more at home working at a Forever 21 in some mall. I was willing to overlook that though, since their inventory contained some promising options. What really rubbed me the wrong way, was the following:
I was following the associate along a rack while she picked several options that did not grab me at all. No big deal, I realize that I'm a complete stranger to her so she shouldn't be expected to nail my preferences on the first attempts. But, growing impatient with the snail's pace at which we were moving, I asked if I could just do a quick scan of the wares myself to see what grabs me right away (I'm a VERY efficient shopper). In a laughably condescending tone, the sales associate responded, "Mmmm, the thing about these hour appointments is that, an hour seems like a lot, but it goes by really fast. If I let you browse around, that's going to take a lot of time, when we could be getting you into these dresses quickly."
Apologies, I wasn't aware that selling wedding dresses requires the same level of expertise as a surgeon or aeronautical engineer, and that these associates are so much more equipped to select MY wedding dress than I am. After showing me a few more undesirable options, she finally asked "What's jumping out at you." So I immediately gravitated toward the proper section and selected some options to try, which I wound up not purchasing anyway.
I highly recommend that you go to the Wedding Factor on South St. The ladies there are warm, funny, and professional. They will of course, suggest some items based on your preferred budget and stylistic preferences, but they will also let you meander to see what surprises you. I'm so glad they did, as I wound up choosing a dress in a style that I normally avoid, but I fell so in love with the details on this one that I made an exception. If Iris is around, ask for her. She made the shopping experience such a pleasure. Good luck with your search, everyone!