I had such a wonderful experience with Lovely Philly from start to finish. I first reached out to Lovely because I was hoping they would be carrying a very, very new Watters gown t...hat hadn't been released yet. As it turns out, the official release date was cutting it too close to my wedding date to get me the dress in time. Enter: Ivy. She was so helpful, patient, and kind - and was somehow able to get a sample dress on loan from the designer for me to try on and subsequently order?! Above and beyond doesn't begin to cover it.
Fast forward to my appointment to try on the gown - I was lucky enough to work with Hannah, who was an absolute delight. She had wonderful energy, and was so helpful. She answered every single question of mine, took photos for me, and encouraged me to FaceTime my people, as I had come to my appointment solo. She was truly a gift and the type of person you hope will be helping you when making such a big, emotional decision.
I couldn't be more grateful to the entire Lovely team, particularly Ivy and Hannah, for all of the kindness and generosity. I love my gown so much and couldn't recommend them more!