My MOH and I hired Carolyn as our makeup artist for my wedding this past weekend. The trial went great and I was very excited to have her do my makeup. Come the day of the wedding,... 15 minutes after she was supposed to arrive, I get a text from her asking to resend the location as she thought she was in the wrong place. I then get a call from my planner saying that Carolyn went to Port Gamble when my wedding was in Monroe. The complete opposite direction. She apologized to my MOH and said that she never got the change of address for the wedding when there never was one. The venue had always been the same, and not only did she get the location from us when my MOH first contacted her, but she also got it from us during the trial, as well as from my planner the couple weeks before the wedding so I am really not sure why she thought there was a location change. She did refund my MOH all her money back so we are thankful for that. Just incredibly disappointed in how this played out as I then had to scramble to figure out a couple hours before the start of our photos, how to get my makeup done when I didn't bring any of my own as I was expecting it to be done by her. She never apologized to me, just to my MOH.