Lucky Arrow Retreat

This is a beautiful location and we chose this for our wedding weekend because it offered a unique experience for us and our guests. The location boasts 40 private cabins for guests to stay at and relax as well as other amenities - beer garden, two pools and other activities on site. However, I wish I would have known several things about this venue before signing the contract. The amount of stress and anxiety we experienced is something I fear that many brides who have booked wedding events here in the past few months to the upcoming year have experienced or are currently experiencing. The majority of problems stem from employee turnover which is likely a consequence of how lean the company operates. Over the course of 9 months, the location had 3 different event coordinators, 2 different general managers and several different employees serving the front. We would visit the venue every 2 months and there was always some change in the staffing. The recent addition of Serena has improved things as she was very responsive and quick to resolve issues that arose. However, there were still issues that came up. During our wedding weekend, there were four rooms whose Air Conditioning did not work. On Friday night when the first guests checked in and realized their A/C wasn’t working they were moved to a different room but the issue was never resolved. Guests checking in Saturday night were moved to the same room and still had no A/C working and had to find a last minute AirBnB while others shared rooms with friends. From conversations with the front desk, it seemed this was an ongoing issue but because we had booked out all the cabins there were no extra rooms for people to take. They did call out two different A/C vendors and did credit the rooms back to the guests but it seems like a known issue that they weren’t equipped to handle. There were other issues with the agreed upon table setup, broken chairs being placed at tables and a broken floorboard on the roof. Thankfully, the setup was done the day before so we were able to rearrange everything and replace the broken chairs. Some other things to note. We learned later there was no housekeeping during our stay, breakfast was only served on Saturday morning and pool towels were only stocked in the morning. Overall, this is a beautiful venue but their desire to grow with insufficient staffing and minimal maintenance makes one to believe they are thinking too far ahead without focusing on the needs of their current guests.

We used Lucky Arrow Retreat for our wedding room block (our venue was also in Dripping Springs), as well as our welcome party during the evening before the wedding day. Accommodations -- The guests were floored by the property. We had many out-of-town guests who decided to arrive a few days early to make vacations out of their Lucky Arrow stays. Our wedding guests effectively rented out the property, which created a more intimate feel compared to a traditional hotel. A couple of our guests accidentally booked the wrong weekend, but Lucky Arrow quickly changed their booking (and upgraded their accommodations) free of charge! It can be a little tricky getting an Uber/Lyft from Dripping Springs back to the airport, so consider renting a car or scheduling an Uber/Lyft in advance. Same deal for food, scope out the Dripping Springs options in advance and figure out how you will get around the area. Welcome Party -- We chose to have a welcome party rather than a rehearsal dinner the night before the wedding. We rented out the Event Center at Lucky Arrow and booked catering for the entire guest list for a casual buffet dinner. The weather was beautiful so guests were able to mingle and eat outside the event center, as well as on the rooftop patio. Highly recommend!

We had our wedding at Lucky Arrow Retreat and it was fantastic. It started off rocky, and I have to say I was pretty nervous when I was being introduced to my 3rd venue contact, but we scored big with Amanda. She was absolutely wonderful to work with! The whole staff is fantastic. Upon our arrival they had champagne waiting in our cabin. It was very sweet. I will also acknowledge that when wedding planning, it is ideal for a venue to offer as much as possible. When I started wedding planning I wanted a venue with all-inclusive options, a built in rain plan, etc., But then we toured Lucky Arrow. One look at the overlook and we were sold. It's gorgeous. We also knew that after years of not seeing family and friends due to the pandemic, we wanted to extend the option to stay to our guests. Everyone together, yet with privacy. It was perfect. We prioritized atmosphere and laid back vibes and Lucky Arrow 100% delivered. In speaking with Jen, the GM, we found out there are a bunch of plans in the works for the property, including additional wedding perks. So make sure to ask. Would love one of those perks to be discounts on anniversaries for those who have had their weddings there ;) As far as areas for improvements, I do think the property could use some more trash cans, particularly around the pool area. In the rooms as well. I was also very unclear on how to contact anyone if anything was needed. (To be fair, I wasn't receiving any text communication from Lucky Arrow, but I know other guests were.) It will always hold a special place in our hearts and we love that we can go back and stay anytime.