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LuLi's Bridal Boutique Reviews
4.1 out of 5.0
Reviewed On 10/08/2020 by Rebecca R
During my shopping experience, I picked my dream dress with a lace-up back. I asked the owners how easy it is to switch to a zipper. They both assured me it was “no big deal” and they do it all the time. I wear a size 0-2 and they told me they ...
would order the dress a bit bigger to put in the zipper. When the dress arrived it was a size 10. I didn’t think much of it as I am not familiar with bridal alterations. I called to ask if I should begin fittings earlier than normal given these changes, and they said no. At my first fitting their seamstress asked me if I lost significant weight, as she was confused why they would order such a large dress even to put in a zipper.
Their seamstress basically had to rebuild the entire shape of the dress leading not only to an extra fitting but extra cost. After 4 fittings and almost $900 in alterations (almost half the cost of the dress), I had a fitting dress. The owners called me before pick up to let me know I should limit the times I zip and unzip the dress due to lace, I thought it was odd but just figured they were being cautious for the dress.
On the day of my wedding, I went to put on my dress and the zipper was almost immobile, my sister was able to get it up part the way and we clipped the top. Not even in the dress for a minute and the zipper split. Luckily one of my bridesmaids is a surgeon in training and was able to sow me into the dress for the ceremony.
Arriving at my reception site the remainder of the zipper split and the hook snapped off. I missed most of my cocktail hour being resown into my dress. So I was essentially sewn into my dress for 9 hours, and my mom had to cut me out at the end of the night. Below is a picture of what my dress looked like with our emergency fixes of my bridesmaid and mother.
When I told the salon about this they sent me a brief email (didn’t even have the courtesy to call) saying they would replace the zipper and hook at no cost but did not acknowledge the $900 I spent on what should have been a wearable dress. Given the warning they gave me, I feel they knew there was an issue, and instead of an emergency fix, they rolled the dice on my dress.
Reviewed On 11/06/2019 by Jill V
I had a wonderful experience at this boutique. Lisa and the staff were great to work with and are very knowledgeable in helping you select the perfect gown for your body type and venue. I was so pleased with them that I ordered another dress fo...
r my other sons upcoming summer wedding. Would highly recommend !!
Reviewed On 1/12/2019 by Rebecca R
I cannot say enough positive things about LuLi’s Bridal Boutique. I did not have an appointment and Luba and Lisa welcomed me in without hesitation. I shared my ideas with Lisa and she was able to pick out dresses that not only fit my vision bu...
t were flattering to my body shape. Within five dresses I found the perfect dress for my special day and I cannot wait to continue to work with them through the alteration process. I would highly recommend LuLi’s for both a great selection of dresses but also excellent customer service.
Reviewed On 12/10/2017 by Lindsay K
They were amazing and detail oriented. They came off a little too strong the first time I went, but I'm glad I choose them and they helped me look beautiful. the seamstress is impressive and very sweet.
Reviewed On 12/02/2017 by Caitlin B
I picked this place because they're the only people who answered my specific request for a dress. I cannot express how happy I am with their service and selection! My mother and I both just picked out our perfect dresses in one afternoon! I nev...
er thought wedding dress shopping would be so easy and stress free. I 110% recommend their services. I will be returning for my entire party to get their dresses here.
Reviewed On 10/07/2017 by Cristie W
I just left the salon in tears this afternoon. I only gave 1 star because this app doesn't allow for 0 stars. To recap: I arrived ten minutes early to the appointment (I thought I was being courteous to allow time for check in). The consultant ...
didn't greet me but instead asked me to wait by the door (am I a dog??) until my parents arrived. Once in the fitting room, I had to ask ( I was quiet and polite about it) the consultant to please close the dressing room door in between dresses because I was uncomfortable sitting there in my underwear for anyone to walk by and see. She didn't say anything and instead made a face/rolled her eyes. I remained calm and came out in the dress. My parents asked if they could take a picture and she was rude saying that she feared we would take that and have another designer built it. Seriously? I can handle someone being rude to me but saying that to my parents was just out of line. I told her I was done and wouldn't be buying a dress. I apologized to my parents for her and we left. What a way to ruin what should be a wonderful and fun time.
Reviewed On 6/26/2017 by Melissa E
Luli's Bridal Boutique was unlike any other bridal shop I'd been to before (and I've been a bridesmaid a few times before I got married so I've been to my share of bridal shops!). Most shops will leave you to search through the racks alone and ...
pick out dresses to try on. It can be overwhelming and disappointing when what you picked doesn't look as good on you as it did on the mannequin. At Luli's they're with you every step of the way and use their many years of experience to help you make choices that will work best with your body type.
Upon walking in I showed them two pictures of dresses I'd tried on at previous stores that I'd sort of liked. They worked their magic and produced a dress that was essentially those two dresses combined. It was exactly what I was looking for and made me tear up when I put it on. I was expecting the price to be very high because my dress was essentially all lace, but it was a fair price compared to other places I had been. I am pretty short and needed a few inches off the bottom so the seamstress onsite worked wonders and in the end you couldn't even tell she'd removed the lace, shortened it, and put the lace back on. The owners and seamstress were all very friendly and the whole experience was stress free. I am so happy I went with Luli's and I will be recommending them to my friends in the future!
Reviewed On 3/05/2017 by Jaime C
My experience at Luli's was great and I'm glad I found this shop! It was third store I went to, and as soon as I described to Lisa and Luba what I was looking for, they found me the perfect dress almost instantaneously. I did not receive the sa...
me type of customer service a the first two stores, and I was also disappointed with the selections offered until I came upon Luli's. It is a small boutique but don't let that fool you. Both ladies were a great help from start to finish and were always courteous and helpful. They offered their honest opinions which I really valued. We also bought my bridesmaids' dresses here and my mom's dress as well. The Bill Levkoff (bridesmaid) dress selection was great and they also had a large selection for mother of the bride/groom. The process for all of this was way too easy! My mom and I both had our alternations done by Vicki, who is the best at what she does! Both of our dresses fit perfectly and we couldn't have been happier. It is obvious that all three women love what they do and they enjoy helping others to make sure everything goes smoothly. Thank you to Lisa, Luba, and Vicki for all your help and hard work!
Reviewed On 11/21/2016 by Kate L
Lisa at Luli's Bridal Boutique made the dress shopping experience enjoyable! Don't get me wrong, I love shopping, but I did feel a little overwhelmed with finding the "perfect dress". I visited LBB twice as my 4th bridal shop and the 7th. Durin...
g that first visit, I tried on several dresses. I found Lisa to be very patient, kind, and encouraging. I never felt pressured to buy anything and she always gave her true opinion; which was a great help. When, after trying on a few dresses, I did not feel the "this is my dress" feeling, I felt discouraged, but Lisa told me she would check the back of the store. I held out hope and low and behold she brought out a beautiful lace dress. I tried it on and I loved it. It hugged my body in all the right places, it was light weight, and it had a beautiful train. My mom teared up a bit too! I couldn't make the decision right then, I needed to sleep on it, but in the end I went back to Luli's Bridal to try it on one more time. I knew it was the one. Vicki did a wonderful job with alterations and it fit like a glove on my wedding day. It was a true pleasure to work both with Lisa and Vicki and I highly recommend Luli's Bridal Boutique to any bride looking for the perfect dress and the "say yes to the dress" moment without the hassle of going into New York City or paying the NYC prices. Thank you, Lisa and Vicki!
Reviewed On 11/16/2016 by Jordan D
I highly recommend this boutique for any bride! Lisa, Luba and Vicki were wonderful! I loved the intimate setting and the support they gave me every time I came in. My dress was absolutely perfect and exactly what I envisioned! Vicki was even a...
ble to beautifully craft part of my Grandmother's wedding dress into a veil for me, which is so special. Thank you Luli's for all you did to help make my wedding day amazing!
Reviewed On 10/29/2016 by Margaret B
Buyer Beware! We gave a deposit for what we thought was a new bridal gown, but since we were told the gown would be in within 2 weeks, we became leary. We asked for proof that it was a new gown and the two owners told us different stories and...
would not supply any proof. One said it was ordered from the designer on Saturday and the other said Monday. We were ready to take the sample, but they stated we were getting a new gown. Six different bridal stores told us that it sounds like they were giving us the sample. The bride, my husband, and I all asked for something in writing and they wouldn't do that nor allow us to open the box when it arrived. They would not give us our money back ($1200.00). The owner couldn't even tell us the size she ordered. Our attorney said this is a clear "bait and switch" and we should get our money back. Please don't take a chance; there are sooooo many wonderful bridal stores out there.
Reviewed On 1/12/2016 by Knottie1452629830
I absolutely loved my wedding dress and it could not have fit me better on my wedding day. I worked primarily with Lisa, who made ordering my dress and belt very easy. She is a flexible and smart business owner who is willing to work with you...
and is not pushy, though she will give you her opinion if you want it. For being a smaller store, they have a very reasonable selection of many different dress styles, and I actually liked that the store has a small and boutique feel to it. The one down side to this is the limited space within the store. You should definitely make an appointment in advance, and may even be sharing the “big” mirror with another bride as you are trying on dresses or during your fittings. Being patient and only bringing a few people (even 1 or 2) with you helps! Despite this, I was very happy with my shopping and fitting experiences. Vicki, the seamstress, is truly fantastic. My dress fit perfectly and the bustle was gorgeous. You will make 4 appointments for dress fittings, but I ended up only using 3. These can be somewhat inconvenient if you don’t live in town because fittings have to be done on Saturdays. But, it was ultimately worth it given the work Vicki does. I am still getting compliments on how beautiful my wedding dress was, and I have the ladies of Luli’s to thank for that!
Reviewed On 11/04/2015 by Heather R
I loved my experience at Luli's. The owners are fabulous and the seamstress did a great job with my dress. You definitely feel special when you buy a dress from them. The only thing that I would say was negative was the price of alterations. I'...
m sure the price is the same or just about the same in other bridal salons but I just dreaded paying the alteration price on top of the dress price. Again, the shop, dress, and people were great and I would totally recommend this salon to any brides. So my personal opinion on the alteration prices shouldn't deter anyone from using them. Overall, great experience!
Reviewed On 1/11/2014 by Suzanne H
Two co-workers recommended Luli Bridal after I had no success at three other bridal shops. I went to Luli and fell in love. It is a small shop but they have a great variety of style and price ranges. Luba and Lisa are so friendly and attentive...
. While alterations were a bit pricy, I knew my dress was in good hands. The dress fit me perfectly when Vicki was done working on it. Once I was bustled, my train stayed perfectly in place. (I've been to a few weddings where the bustle has come undone after a while.) I've already been recommending Luli to future brides.
Reviewed On 11/02/2013 by Nicole H
SO THANKFUL to LuLi's for all of their help with my wedding day!! First of all, they were so wonderful with my bridal gown - I am in love with it, Vicki (their seamstress) is amazing and did a great job with the alterations and bustle, and it's...
gorgeous!!! They are so knowledgeable and accommodating, I always felt listened to, and I never felt pressured at all. My wedding is in two weeks, and my Maid of Honor's dress was altered incorrectly at another bridal shop. After spending two days there trying to get it fixed and being told it was a "manufacturer defect" in the dress (it wasn't), I called LuLi's frantically wondering if they could help us. They fit us right in, and within fifteen or twenty minutes, Vicki had the incorrect alterations undone and had the dress pinned in a way that is more flattering and comfortable - it looks so much better, and my Maid of Honor feels way more comfortable. We are going back in a week to pick it up, and I am 100% confident it will be beautiful. I would recommend LuLi's to everyone and am so glad I bought my gown there!! They really saved the day!!
Reviewed On 10/12/2013 by Fatima M
Many thanks to Luba, Lisa, and Vicky for an unforgettable experience! I loved every single dress I tried on and needless to say I said yes to the dress after only one day of searching! They made the entire experience special and I felt absolute...
ly beautiful in my dress and veil on my wedding day. Their seamstress, Vicky, also did an amazing job with the fittings, my dress fit me like a glove. I received many many compliments! I would highly recommend!
Reviewed On 8/28/2013 by Arlene D
This was a great bridal salon to work with. I found my dress at another shop that wanted to charge 50% more. I called LuLi's and they offered the lower price - but their quality and service was top notch. Their seamstress was excellent too. The...
only negative was the cost of veils. A very simple veil cost $500. Basically the same veil cost $175 at Nordstrom's. I would certainly recommend them to new brides.
Reviewed On 11/23/2012 by Beth B
The service was great and we enjoyed the individual attention. They have a decent selection of bridal and bridal party dresses. The uniqu part of Luli's was their selection of and attention to mother of the bride dresses.
The prices were ex...
pensive, but the atmosphere was worth the extra expense.
Reviewed On 4/15/2012 by Melissa C
My mom got her dress and alterations done here. She loved her dress, but it was expensive. The alterations were very well done, but way more expensive than they should have been.
Reviewed On 12/13/2011 by Kate G
I love my dress! LuLi's is a new business and you can tell the two owners really have a passion for what they do and care about each individual pride. My dress was very reasonably priced, it was actually way under my budget. Of course the vail ...
and alterations are always quite the extra expense. My mom also got her dress there and she looked amazing. My mom did not want the "traditional" M.O.B dress as she is only 50 and is very youthful. They matched her with such an appropriate dress and a sheer jacket (Nov. 26th wedding); both our dresses looked as though they were made for us. The seamstress is a former Klienfields employee. She has a very strong personality but don't let her scare you away; she just really cares about you.