Lush Bridal Beauty

PART 1 PLEASE READ THIS ONE FIRST! I’m not one to typically write bad reviews, but I felt that I needed to voice my experience so others don’t have to go through the same stress as I did on what was supposed to be one of the happiest times of my life. I originally found Lush Beauty on the Knot with pretty great reviews so I thought it would be a pretty reputable company to hire. At the beginning of the process, I decided to book an event styling appointment for my bridal shower first, and then would book the trial and wedding day service after I saw how the bridal shower turned out. I thought it was kinda weird that she didn't require a deposit or give me a contract for this appointment. At 12am the morning of my bridal shower, I received an email from Cassondra’s husband stating that she had undergone emergency dental surgery earlier that evening and wouldn't be able to provide my service. I was left to do my own hair and makeup for an event that I wanted to feel extra beautiful and pampered. This should've been my red flag, but I decided to proceed and believe the best in people because it did seem like a freak, emergency, one time thing. Well I decided to go ahead and book my service and my trial for my bridal pictures/ rehearsal dinner the week before my wedding. Fast forward to December, we conversed on details and I reiterated that I needed to be ready for my photographer at 3pm and we decided that starting at 2 would give us plenty of time to be ready. On the day of my pictures, I arrived at the venue a few minutes before 2 like we said. At 2:09 I received an email with this exact quote “My truck would not turn on and we just got it going! I’m so sorry!! I won’t be there until closer till 3 but can definitely still put lashes and curls to help with the pictures! If you don’t already have my cell feel free to text me! [number redacted for privacy.] ” My entire world shattered as I started to freak out and realized I had no one to do my hair or makeup and had left all my makeup and hair products at home over an hour away. Luckily my amazing wedding coordinator told me that she had some experience doing makeup and suggested that we drive to the CVS a minute from the venue and she could get started for me (we ended up spending $100 in drug store makeup since we had little to none on hand.) Cassondra arrived at 3:15. I was supposed to be ready at 3. She put curls in my hair and applied lipstick and lashes while my photographer waited very patiently. I lost a lot of time for my photos and had to make my wedding party wait to start rehearsal that was supposed to be at 5pm. We should've had plenty of time for all of these things to occur if the schedule had been followed. Now fast forward to my wedding day, I was holding my breath and waiting for some sort of delay. My family members and matron of honor and I all brought all our makeup and hair products just in case. Luckily, she and her assistant arrived on time and started on my bridesmaids. Everything was going pretty good until about halfway through I realized we were a little behind schedule, but I knew we had some extra time worked in by my coordinator so I thought we would be okay….wrong. Go to part 2....

Cassondra is such a sweet and talented soul. I went to her for a trial session, and she did my hair and makeup for rehearsal and day of, and every time I felt like I was with a friend. She made the whole experience wonderful, and I felt so gorgeous. Everyone could not stop taking about how great my hair and makeup looked. She can work some serious hair and makeup magic, her work is breathtaking.

Cassondra was amazing to work with. She is super friendly and engaging and it feels like you're hanging out with another friend when you're with her. She made me feel so incredibly beautiful on my wedding day. All of my bridesmaids looked amazing as well. Everyone loved the way they looked! We can't thank Cassondra enough for making us gorgeous for my wedding day!

Cassandra was amazing. She is so talented, and so nice to talk to. She did all of my bridesmaids hair starting about 8 hours before ceremony time, so everyone was worried about hair falling and there was no such thing. They all loved their hair and looked so beautiful. Her customer service is outstanding. I had SO many questions throughout the process and booked her very last minute, and she was so helpful the whole time.