LUX Catering and Events

rots, wild rice pilaf, salad with squash and pumpkin seeds. Fantastic!

all so kind and so professional. Each time I met with them I was more and more impressed. We worked with Kelsey and she was so amazing. Lux did all our food & our cake for our wedding. They were so much help throughout the wedding planning process and the day of our wedding. Also, the food was so so good. I will always recommend Lux to people I know!

Lux. I brought up the following complaints in person and via email with Lux, who tried to deflect the blame onto anyone else they could. They also used the excuse in almost every conversation that there was another wedding that same night that cost over $100k that took up their attention. Not sure how that makes my wedding any less important, or means I deserve lower quality service, but that is the excuse I received. The following were problems we encountered: 1. Our event coordinator left before the event even started. No one seemed to be in charge or know what was going on, which probably led to a few of the problems listed below. 2. Lux ran out of water to serve guests - not even sure how you run out of water. 3. We had an Indian food buffet with multiple sauces, proteins and toppings to choose from to create your own dish. The servers had no idea what the food they were serving was when guests asked. The food wasn’t labeled either. Not sure what I paid the people standing behind the buffet to do if it wasn’t to help our guests create their meal. 4. Linens donated to us were stolen by Lux after the reception, taken back to their office, then given to a different linen company. The linens still haven’t been recovered or returned to their owner (4 months later). Lux refuses to help locate and return the linens to their rightful owner. 5. Lights I owned were lost after Lux took them down after the reception, but were eventually found. Also, the remotes to the lighting system were lost and never found. Lux tried to blame the loss on the venue, who never had the lights in their possession. Lux did reimburse me eventually for the lighting system. 6. The event ended at 10pm, and the food was all packed up within minutes and taken away by staff. The leftover food was supposed to be ours to take home. We were left with nothing. 7. We were supposed to have meals set aside for my husband and I to eat at the end of the night because we assumed we might be too busy to stop and eat. No food was set aside for us to eat. I didn't get to taste any of the food. When we asked about the leftovers and our meals we were met by blank stares and a response that the food had already been taken away. 8. The flower arrangements we had paid for all were taken away by Lux at the end of the night before we could take them home. I've never heard of florist taking back arrangements that had been paid for after an event. I saw my arrangements displayed in Lux’s office a few days later -- glad I was able to pay for their office decor.