About this vendor
Luxe & Lace is a luxury bridal boutique specializing in custom created veils, headpieces, shoes, and accessories. Established in 2017, Luxe & Lace services brides worldwide and provides a one-of-a-kind experience for a brides most special day.
Details
Accessories
- Clutches & Handbags
- Cover Ups
- Jackets
- Wraps
- Hair Accessories
- Headbands
Business Attributes
- Woman-owned Business
Dresses
- Wedding Dresses
Fashion Services
- Alterations
- Custom Designs
- Plus Size Available
- Private Appointments Available
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Reviews
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3.7
out of 5.023 reviews
Terrible shop. 2 nd hand dresses. High priced garbage. Do not buy from here.
Once again, it’s been several weeks since I wrote a negative review about Luxe and Lace bridal boutique in Brooklyn. In case you’re unaware of my review, in February 2024, my daugh...
ter put a deposit on a bridal gown purchased a veil and paid $395 for a Crystal hair comb. It took over a year to get the wedding gown and it was really difficult frustrating and upsetting because the owner made it so hard to pick up the dress when we finally picked it up in Brooklyn. I asked about the Crystal hair comb and she said she would mail it within two weeks. That was some time in 2025. I have files on emails. Text messages and phone calls to the owner and I still have not received $395 refund or the Crystal Hair comb. I will continue to write these reviews until we get either the refund or the comb. I called and reported her to the federal trade commission. If you would like pressure and anxiety during your wedding planning this is the place for you.
have been waiting for over a year for my wedding gown to arrive and I am writing this 5 days before the set date, and I have no dress to speak of. $3,400.00 is what she stole from...
me. SAVE YOURSELF THE MONEY AND HEARTACHE.
RUN FAR AWAY FROM THIS SCAM BRIDAL SHOP.
I have been waiting a while to write this review.. in hopes that Dina may make things right but as (apparently) usual for her, she has done nothing but lie. Having ruined what would’ve been a very simple process for me.. she is among one of the worst business owners I have ever known.
On day one, when I had my first bridal gown try on. Bridesmaids and mother in law joined me. I went in with a budget of $2,500.00 and she didn’t show me a single dress under $3,000.00. That should’ve been my first red flag but somehow we let her convince us to pay all cash and absolutely no credit immediately for a $1,000.00 discount on a beautiful gown. Leaving with just a silly paper receipt was another mistake I made. There was no guarantee of delivery and when asked for tracking info, I was ignored. After months of no contact around October I decided to contact her. She ignored me until December saying I would get my dress mid month. I explained that this was unacceptable. I needed to alter my dress and I had been asking for months already. Still no tracking info. I finally decided to reach out to the manufacturer and asked about my order. They called me back the following day and explained that THERE WAS NO ORDER FOR MY DRESS EVER SENT TO THEM. This was NOT the first time they were hearing this about the same shop with the same exact issue. They said they were sending me the dress as a courtesy and i was more grateful than words can describe. I still do not have a dress but I am hopeful that it will arrive since the manufacturer has taken over. As for Dina, the owner I have been lied to over and over. She deserves to be shutdown for being a thief. I am not the only person she has scammed and I promise I will not be her last. I’m not even mad that she showed up for the appt in pajamas, late.. but like let that be a sign. Even the experience in the store was awful.
Good luck, please be wary and vigilant. Do NOT let this woman steal your money or the happiness your big day is supposed to bring.
Ladies please don’t come here. The knot needs to take this place down because Dina Awadeh the owner is a scam artist. She took my money and J haven’t heard from her and the wedding...
is weeks away. She is NOT BBB accredited and I also got in touch with the warehouse that makes the dresses and she’s been delinquent for over a year. Save yourself the headache and go somewhere else.
If I could give negative stats I would. At first she was nice then she stops answering your calls and does not provide any tracking information for the dress. Please ladies do not ...
come here. I’m 3 weeks from my wedding and still know dress, no contact, nothing!!!
I never post reviews but this was one I needed to post about because if I had seen enough reviews that said this, I would not have gotten my dress from here. The long story short i...
s that Dina is unprofessional and does not know how to run a business. I bought my dress in August for my wedding that was taking place the following May. That’s NINE months. Dina said my dress would arrive mid March. I called again March 14 and Dina’s assistant answered and said my dress was coming in the next week or week and a half. Called back a week and a half later, Dina’s assistant again answered and said my dress would come next week. At this point, we are 5 weeks away from my wedding and no dress. I called multiple times to speak to Dina and she dodged my calls every time leaving her poor assistant to deal with an issue that she should have dealt with personally. I was anxious, stressed, wanted answers as to where my dress was and Dina was nowhere to be found. I called three days in a row asking for her and she was busy each time. Eventually when my dress did get delivered, she had no problem calling me to tell me it was delivered. Only then was she found. Don’t waste your time with her. She fails to realize every time leaving her poor assistant to deal with an issue that she should have dealt with personally. I was anxious, stressed, wanted answers as to where my dress was and Dina was nowhere to be found. I called three days in a row asking for her and she was busy each time. Eventually when my dress did get delivered, she had no problem calling me to tell me it was delivered. Only then was she found. Don’t waste your time with her. She fails to realize that business isn’t just getting the dress, it’s the customer service and answering and responding to questions as well as facing issues when they arise. She did none of those. business isn’t just getting the dress, it’s the customer service and answering and responding to questions as well as facing issues when they arise. She did none of those.
The only reason I worked with this boutique was because the Jovani dress they had for sale was perfect. However, it was one of the most disappointing experiences I've ever had with...
a store. When I came for the initial appointment, the store owner (Dina) was cold and rude. She barely talked to us or made eye contact and basically made me feel very unwelcome. My appointment was in January and she told me the dress would be delivered by March. Once March came, I reached out and she told me that now it's delayed until the end of April. When I called again then, she said it will now be May 30th. I was the only one keeping communication with her and it was clear she didn't care if my dress wasn't going to come in time for my wedding (June 18). Thankfully it did end up coming a few weeks beforehand, but the stress and lack of communication was terrible.
I found this boutique on Instagram and decided to visit them for my bridal gown. The scheduling process was very professional and prompt which is expected from an automated schedul...
ing service. I was excited to meet the woman who seems to be the face of the business. When I got to the boutique she had a completely different attitude which was very calm, not to talkative and a bit stand offish. There was a second woman there who was very pleasant and sweet with a warm smile. The experience was nothing I expected but I won't judge because Instagram and a business place calls for different behaviors. However, being a first time bride with high expectations on experience when doing business with anyone is something I feel should be a given. I was not given this. Lastly, I later requested info from my account on the dress I selected but the response time was not so prompt. So, due to my experience this is why I gave 3 stars. However, the dresses and the boutique is nice it just didn't work for me but I did say YES TO MY DRESS with someone else and the experience was everything I imagined it should be for any Bride to Be.
I purchased my wedding dress from Luxe and Lace Bridal shortly after stores started to reopen after the start of the pandemic! Dina helped me find the most perfect dress and I actu...
ally took it home that day which was a huge relief for me since I was very worried about delays due to covid! They had a large selections of wedding dresses and Dina was so helpful! The process of wedding dress shopping at Luxe and Lace Bridal is so simple and seamless!
If you are looking for a STUNNING wedding dress go to Luxe & Lace Bridal! I went to about 5 places and this shop by far had the best selection of beautiful dresses! I went here and...
stopped looking because I found the one! Plus, the owner Dina is AMAZING, I love her she was so nice and knew exactly which pieces went together. Such a wonderful experience buying my dress here, and I looked soo fabulous that day! I love my dress, it was extremely comfortable and I wish I had another occasion to wear it for!
Diana and Dina worked with me despite the challenges of the pandemic. I got a first responder discount which made a huge difference in my being able to afford my dream dress. They ...
helped me try on many dresses in my fairly tight budget and even helped me FaceTime my mom and in-laws to narrow it down since there were appropriate guest restrictions. I was so floored by my dress and the fact that they helped me find one that didn’t need any alterations which also was a huge money saver. At the end of the day, my dress looked straight off of the runway and I am dying to wear it again. It was a great low pressure environment to find my dream dress
friend got a dressd there beautiful
I walked into Luxe & Lace almost 1 week before my wedding. I was extremely overwhelmed and very upset about an experience I had with another boutique for my veil.
I walked in at c...
losing. Dina stayed open an hour late and helped my dream come alive. She found me exactly what I wanted and more. I would recommend this boutique to every single bride.
Luxe & Lace was one of the best decisions I made for my wedding day! Planning a wedding is filled with so many decisions. When it comes to your wedding look that’s probably most di...
fficult, those pictures last forever! The shop is the perfect place to go when you want personal attention, variety & quality! I wish I could re live my day over and over just to be able to wear more than one headpiece! I would absolutely recommend Luxe & Lace!
If you want the perfect touch to put your bridal look together please go to Luxe and Lace! Dina helped my mother and myself pick the perfect accessories. My bridal gown had a diffe...
rent color beading that was hard to match anywhere. With one look at the picture she picked the perfect headpiece, bracelet, and earrings. I also got my shoes from here which were unbelievably beautiful. To top if off I got a pair of blinged out sneakers to go with my dress (probably my favorite part of my attire).
My mother had a very simple dress but needed something extra to make herself stand out. Dina was able to give my mother ideas. Everyone compliments how stunning she looked.
Dina is the best! I plan to come back whenever I need accessories or shoes for events.
I had a wonderful experience choosing my headpiece! Dina was so helpful walking me through my options and I finally chose a gorgeous headpiece! I could not have been happier. I re...
commend highly this store for all future brides!
Beautiful crowns and bridal accessories. A bride’s heaven on earth. I still wear my crown and would purchase from them again. I got a lot of compliments on my wedding day.
Highly satisfied with my experience. Dina you’re truly an amazing women and brought just beautiful and positive energy from the moment I walked in. Thank you for your help and most...
importantly being apart of making me feel special on an important day.
Amazing work. Dina is so sweet and my crown looked absolutely stunning and everything I ever dreamed of. Totally recommend!
I went to luxe and lace for accessories for my engagement party dress and I had such a great experience! Dina made me feel so comfortable and she knew exactly what I wanted. She kn...
ocked it out of the park with everything she showed me! There were so many options and Dina narrowed it down to exactly how I envisioned everything coming together. I can’t wait to go back for all my wedding needs! :)
Words can’t express how amazing this store is! Bay Ridge has been needing this for years.
Everything is beautiful and the customer service is superb! I helped my friend choose a ...
veil, headpiece and shoes. We never ever felt pressured, and had so much fun while we shopped. The owner is amazing and so down to earth!
If you are questioning going here.. stop now and support this small WONDERFUL business in Bay Ridge.
Dina is a miracle worker who listens to you and wants you to look like a dressed up version of yourself. What else do you need? I walked into Luxe and Lace having *no* idea how to...
accessorize my dress - do I even want a veil? what on earth do I get to keep warm in? how on earth do I choose a bracelet? Dina encouraged me to bring in my dress for the appointment, and we tried on all kinds of options. An hour later, I walked out with every single accessory I needed - and I mean EVERYTHING, head to toe. And everything fit together and looked amazing. She helped give me a vision for my look and for the day. I highly recommend going to Luxe and Lace early on in your wedding planning, ideally with your dress, and letting Dina work her magic. Luxe and Lace is a one-stop shop, and has everything you'll need.
Luxe & Lace Bridal Boutique is simply amazing. I stopped by with my maid of honor to purchase a robe for my wedding day. They were so kind and patient with me. Although I only cam...
e for a robe, they helped me pick out hair accessories, jewelry and a garter! I am so grateful to have stopped by. Thank you Luxe & Lace. XO
Contact
8718 3rd Ave, Brooklyn, NY
Luxe & Lace Bridal Boutique