About this vendor
Luxe Limousines is a locally owned luxury limousine service, proudly serving New Orleans and the surrounding area. We offer a variety of vehicle options and wedding packages to suit your wedding needs. Luxe Limousines takes great pride in making your wedding day special and unforgettable!
Details
Transportation
- Limousine & Sedan
Wedding Activities
- Wedding
Reviews
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2.7
out of 5.07 reviews
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I would rate them a 0, they are not legit, they are scamming people out their money, I’m not letting up because it’s ridiculous what they are doing, the company is not even in business anymore, so once they get your money you will not here from them again. Please take heed, be wise and don’t affiliate yourself with these crooks. They uses two addresses. Stewart be nice until after he get your money,no one ever answers the phone or email. I DEFINITELY WOULD NOT RECOMMEND THIS COMPANY.
Deterice Chess
To say that this company is unprofessional is an understatement. If I could give them zero stars I would. We paid for a 12 seater sprinter to bring my bridal party to my wedding. They sent us a confirmation page with the correct date, time, and address. On the day of the wedding THEY NEVER SHOWED UP. We had to scramble less than an hour before the wedding to gets ubers for 12 people on a Friday afternoon, making the police escort wait for every uber to arrive. We tried to call and the only phone number they provide went straight to voicemail and the voicemail box was full so you couldn't even leave a message. One of my bridesmaids also emailed while we were waiting and never got a response. In addition to all of these the company had my phone number and never called to say that something went wrong or that they weren't coming. DO NOT BOOK UNLESS YOU WANT TO BE STRANDED ON YOUR WEDDING DAT WITH ZERO COMMUNICATION FROM THE COMPANY!!!!!!
At first Mr. Stewart was very kind and helpful, there was a misunderstanding of the services requested somehow so I did not receive the services I paid for. I called due to my cars not being there after my wedding, the lady was super non empathetic which angered me to the highest level. There is nothing like a stress filled day for anyone, especially a paid vendor to not care about the issue someone is experiencing. No one has contacted me to rectify the situation, Mr. Stewart is suddenly out of reach and I am out of 325.00, cheated out of a paid for service and the belongings that were left in the car that was supposed to come back to pick us up after the wedding. I DO NOT RECOMMEND THIS VENDOR.
They got us everywhere we needed to go on a rainy Friday night on time!
Will has such a great company! I am very happy with their service and everything. They were on time and got us to the venue safely and early. The driver was very nice and personable. I would use them again for a transportation company!
We received exactly the limo we ask for. The limo driver was very understand and worked with us. They were available for last minute booking, which I think them for. It was very clean, and he got us to the venue fast. The price was very affordable.
The booking was good, we told them what the circumstances and how many people we had and they figured out which vehicles would work best and how to keep the price down. The limos showed up on time and all of that was good. The problem came when we were on our way from the church to the reception. We were pulled over by the local police on the side of the interstate. We were pulled over because the limo bus did not have a bumper or tail lights. It was a night wedding. So, after getting off the bus to beg the cop to let us go to the reception he had to follow us to the reception. Not only were we late to the reception, but then when we called the company the next week they acted like we were making it up. We are still waiting to be compensated by there company almost a month later.
Contact
New Orleans, LA
Luxe Limousines LLC
Luxe Limousines LLC's photos