Luxe Party Rentals

r went through multiple channels to get a response. But they delivered everything as expected.

beer buckets from Luxe and everything looked fantastic! So glad we found Luxe and I can’t sing their praises enough!! Thank you Luxe!

our & Reception, as were the outside string lights! Created the perfect touches to our wedding vision - thank you to Luxe!

ns. It was a great experience overall, and we would recommend them for any rental needs.

nted by. When I started planning my wedding, Luxe said that they could get all the inventory I needed & presented themselves as an one-stop-shop. However, over the following year I dealt with endless headaches from Luxe. From the start, I could never speak to the same person twice. It was always a different girl answering the phone/email – which created a lot of unnecessary & confusing back-&-forth. Most of the time, they would forget to get back to me. It felt like babysitting. When it came time to schedule the walk-through, they told me that most weekends are busy, due to weddings & events. I understood & explained that I live 6 hours away & would need to meet on a day close to a weekend (for travel). "The boss" ultimately said that he would only be available mid-week for a walk-through. So, in addition to paying Luxe $8000, they also expected me to take off work in the middle of the week, drive 6 hours, & 6 hours back just to meet him. I gave up & agreed. **READ THIS ** However -- the meeting never happened due to Hurricane Irma. In fact, I had to postpone my wedding due to the damage to our site & the town being declared a FEMA disaster zone. Cancelling your wedding is an awful experience – but thankfully, every vendor was understanding in moving the deposits to a new date…. Except Luxe. I gave a month & a half notice that I anticipated cancelling my wedding due to the hurricane, & was immediately told that the deposit is non-refundable. I knew this (via the contract) – but it speaks volumes about a company that would take advantage of an uncontrollable situation – & keep thousands to profit from someone’s misfortune. My other vendors also had nonrefundable deposits, but at least had the ethics to move the date due to a natural disaster. The biggest disappointment was that I didn’t have any last minute companies that could cover all the items I had planned, so I had to use Luxe for the new date. Once again, after charging me full price, they said they could only meet me mid-week of Thanksgiving. So in the midst of cancelling, re-planning, losing a lot of money, paying full price again, and the holiday/wedding -- they still were completely unaccommodating. I waited a week while they failed to respond (again), & finally called (for the hundredth time). I was advised that they were no longer able to meet for a walk through “at such short notice,” (what??) but they would see if the boss had any extra time to accommodate me. I asked, "What happens if you aren't able to do a walk through before the wedding?" Luxe girl advised that if they could not meet for a walk-through, they would not be able to light my wedding. My entire reception was outside at night! After over year of planning, babysitting staff, paying $10,000, & jumping through hoops to use their services, they pretended to be too busy to finalize the event. Thankfully their boss managed to set aside some time to do the walk-through days before my wedding.. Such a gem! Ultimately, their wedding service was standard -- nothing special. My planner & I were very accommodating & polite throughout all of this, but Luxe was disorganized & never failed to take the low road. I strongly encourage others to proceed with caution, consider other options, & be wary of fake positive reviews.

minute and they were accommodating. Lastly, I had to confirm the pickup and delivery schedule with the venue and Luxe was very patient during the waiting process. They also said it didn't matter which day, they were able to accommodate either. They gave us as delivery window from 8-11am and the chairs were delivered by 8am. Very efficient and easy to work with. I strongly suggest going to their shop where you can see things first hand, it's totally worth it!

ces were easy to find up-front. Their pick-up and delivery schedules were relatively flexible.

r wedding- as I did not want to waste my time calling around rental places for prices on everything. And their rental items were beautiful and exactly as pictured on their site. Our wedding was in the Ocala National Forest and they delivered our items for an extra fee! The guys the picked up and dropped of the rentals were dependable, hard-working, and professional- which was much appreciated!

kind enough to accommodate them even though it was outside of the timeframe specified in the contract. I would highly recommend.

ng custom lighting and draping in the ceiling, chiavari chairs, uplighting, and linens. Their office staff was very responsive, helpful, and friendly, and the delivery crew did an excellent job and was wonderful to work with. They were also priced very competitively, especially considering the quality of their products and staff. I have worked with other rental companies in the past for functions at work, and various other parties and Luxe absolutely blew all of them out of the water in every way. I would HIGHLY recommend them for any event!

ahead of the game with drop off and pick up routines! We rented gold, chiavari chairs that were beautiful and added the perfect touch to our venue!

en though I made multiple changes to my order throughout the process. They really went out of their way to accommodate me and what I wanted for my wedding. Everyone was really great to work with. Definitely recommend!

o make and are very helpful and kind. All the linens were nicely ironed and looked fantastic!

o our proposal. They came out to the house and measured the yard, got us the perfect size tent and all the “fixings” we needed to make ourselves a perfect wedding. The tent was absolutely beautiful with the lining up inside the ceiling and three chandeliers, bistro string lights, black and white dance floor, and a stage for the band – everything was flawless. Thank you SO much Mallory and Phillip for accommodating us and for your crew building up our backyard into the perfect wedding scene. It was absolutely perfect!

times the same day. Luxe provides all kinds of options to put the finishing touches on your day. We rented chairs, lighting, vintage props, a tent and a breathtaking cross for the backdrop of our ceremony. Items were delivered and set up to perfection. This is a one stop shop for all your party and wedding planning needs!

ons and each time, they were so great about it! They have a large selection of items to rent and great quality! I would definitely recommend using them!!

d folding chairs with ivory cushions instead of black. The price was comparable though still a bit high but overall the rentals were great. We chose to set them up ourselves as the set up fee was not in our budget and seemed a bit much. In doing this they have strict rules for how they are unpacked and stacked back up if you don't want fines, but we seemed to do just fine as we have not received a fine. There contract signing process and email correspondence was very simple and stress free. Overall they were a pleasure to work with and I would recommend them!

o-frills rentals when you are doing the event design on your own. We found it to be a great value for the cost (which is much lower than other companies that design your event for you), and the quality was great, and the service was terrific. Even the guys who came to set up our reception room were pleasant to work with and knew their stuff. Luxe let us set up our event 3 days early since that worked with the venue. Drop off and pick-up were seamless. We used Luxe for table linens, chargers, and italian string lights. I couldn't recommend this company higher.

y had done numerous events there so it was a piece of cake. The benches were perfect.

everything up just the way I asked. Very patient, kind, hard working, and takes a lot of pride in his work- his assistant is too!! Phil brought extra tables just in case I changed my mind, as a bride that happened a lot, and he didn't leave until he knew I was satisfied. All of his rentals are HIGH quality and has the best I could find from Jax to the panhandle. He has benches! No one has benches for rent, but Phil did and they were perfect. I would recommend using Luxe Party Rentals to everyone and anyone. Zero complaints, 110% satisfaction.

essly. The handmade benches and wedding arbor were a beautiful touch and made our day exactly as we wanted it. I would recommend them to anyone!

ice and product. EVERYONE SWOONED OVER THE WHOLE SET UP! Look here: http://www.alexmichelephotography.com/blog/my-baby-shower-to-celebrate-little-baby-henry/ They have the best customer service too and are always willing to help their customers out. Their prices are extremely competitive! I couldn't recommend them enough. I can't wait to use them again!

illing to do anything to make my special day perfect and stress free! Their benches are amazing and we had no problems with any of the items they provided for our wedding. I will definitely use them every time I need any kind of rental! Thank you Luxe Party Rentals!

ch looked fantastic. They brought the chairs a little earlier than planned- which was amazing because we were behind- and had everything set up quickly. I'm so glad we went with Luxe because rentals are such an integral part of a wedding, it's nice to have a company you can count on to help the day run smoothly!

would highly recommend Luxe to anyone!!