Luxxor Limousines

**Edit: I cannot even begin to express how appreciative I am of Luxxor and Scott particularly making things right. While we had the issue at our wedding that turned out to be a miscommunication of the info given to them, not their wrongdoing, they did everything possible for me to walk away as a happy client. I will continue using Luxxor in the future and can't say enough how amazing their buses are! ** We rented several shuttles for our wedding as the venue was about 20 minutes outside of town and from the hotels. We were assured that at any time in the night there would be someone available from the company on call and would answer the phones. Come my wedding day, and we get a call from one of the wedding guests that the shuttle had gone to the wrong hotel. Not from the driver, or the company (neither of which were answering any numbers we were given to call). This caused guests having to sit and wait for everything to start and delayed our ceremony and reception over a half hour. We had to cut out parts of our wedding due to the delay when the bus finally arrived with guests. While the buses are absolutely beautiful, they can not make up for the horrible customer service. If you are utilizing the service for your wedding day where customer service is critical, I would highly recommend finding a company with better communication.

We were so excited to use them for our transportation to and from our venue, however, it ended up being a disaster. We were a little late leaving bridal suite but our overall trip to take us to venue and then pick up groom should've taken less than an hour and half so figured we were still okay, but the driver got lost picking up groom, took 45 minutes to complete a 25 minute drive, they were so late getting there, we could barely do any pictures before guests arrived and then they charged us for an additional hour at $200!! never again

They were great to work with. Responded very quickly to set up timing and details on the wedding day. The limo was very clean and nice on the inside to. Great company to work with!

This was a great company to work with! They were very nice, helpful, and accommodating!! I will use them again!!

Had them for my girls night out. So much fun, so professional, and didn't bat an eyelash when we changed plan's a million times! Also able to back the limo into our cul-de-sac. Skilled driving.

We are thankful for our decision to use Luxxor Limos in Des Moines. We had a large wedding party so we needed a bus. We wanted something 'classier' than a school bus so our options were limited. We opted for Luxxor Limousines' 32 Passenger Mercedes bus and it was perfect!! We were a little nervous because we couldn't find many reviews on the company as it's relatively new but it worked out perfect! Nick was our driver and was excellent! Our photographer said he was one of the best drivers she had ever worked with!