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Luxxor Limousines Reviews
4.6 out of 5.0
Reviewed On 6/20/2022 by Melinda D
Luxxor Limousine provided outstanding transportation services for our daughter’s wedding. From the beginning, our goal was to create an amazing experience for our wedding guests. As mother of the bride, I worked with Samra to make the transpo...
rtation arrangements. She was wonderful to work with. Since the Element Hotel in West Des Moines was our hub for the Wedding Weekend, Samra helped us create a seamless transportation itinerary using a 27 passenger mini bus and a 56 passenger coach bus. These vehicles were used throughout the day so all wedding guests (even if they were not staying at the hotel) could plan ahead and choose to take our provided transportation to/from Harpor's Vineyard in New Virginia, Iowa. We knew our guests would enjoy traveling in these luxury vehicles, but our drivers: Mike, Craig, and Greg were truly the best drivers and provided a VIP experience for our guests. They were professional, timely, personable, and prepared for who they were picking up and also made sure everyone was accounted for at the end of the night. No matter the vehicle, Mike, Craig, and Greg were an essential part of the epic wedding day experience.
Reviewed On 4/15/2022 by Taylor S
We booked Luxxor to pick us up at the end of our reception! It was such a good choice! professional and easy to work with
Reviewed On 9/25/2021 by Sierra M
We used Luxxor Limousines for our wedding just last weekend and were very satisfied with our experience. We rented the Mercedes bus, which came with a nice sound system with Bluetooth connectivity so we could listen to our playlist as well as a...
wesome lighting. We were also able to drop off drinks at the bus garage the day before and when we boarded the bus, the drinks were all in coolers with ice and ready to go. The bus was earlier than expected to our ceremony and the driver even laid out a red carpet in front of the entrance, which was a very nice touch. We would highly recommend Luxxor Limousines for your future party bus needs.
Reviewed On 9/22/2020 by Sarah C
Our driver was on time and was very accommodating! He got us to pictures quickly but then took the long way back to the reception so we had time to party in the limo!! You can easily connect a phone to the limo and play your own songs as well a...
nd bring your own alcohol! Definitely recommend Luxxor to anyone getting married in the Des Moines area!!
Reviewed On 10/29/2017 by Kim H
We rented Luxor's Mercedes Benz party bus for our wedding and I can confidently say it is the nicest party bus in Iowa, if not the Midwest. Very accommodating staff, they let me come on site and see all of the buses I was interested in. I liked...
them so much we ended up renting 2 buses. The first was a very nice black Executive Limo to take us to the church. Then we got on the 37 passenger Mercedes to get the party started and head to our reception at Glen Oaks! Both buses made us feel like we were riding first class, because we were! Highly recommended!!
Reviewed On 10/03/2016 by Kara B
**Edit: I cannot even begin to express how appreciative I am of Luxxor and Scott particularly making things right. While we had the issue at our wedding that turned out to be a miscommunication of the info given to them, not their wrongdoing, t...
hey did everything possible for me to walk away as a happy client. I will continue using Luxxor in the future and can't say enough how amazing their buses are! **
We rented several shuttles for our wedding as the venue was about 20 minutes outside of town and from the hotels. We were assured that at any time in the night there would be someone available from the company on call and would answer the phones. Come my wedding day, and we get a call from one of the wedding guests that the shuttle had gone to the wrong hotel. Not from the driver, or the company (neither of which were answering any numbers we were given to call). This caused guests having to sit and wait for everything to start and delayed our ceremony and reception over a half hour. We had to cut out parts of our wedding due to the delay when the bus finally arrived with guests. While the buses are absolutely beautiful, they can not make up for the horrible customer service. If you are utilizing the service for your wedding day where customer service is critical, I would highly recommend finding a company with better communication.
Reviewed On 8/29/2016 by Maggie C
We were so excited to use them for our transportation to and from our venue, however, it ended up being a disaster. We were a little late leaving bridal suite but our overall trip to take us to venue and then pick up groom should've taken less...
than an hour and half so figured we were still okay, but the driver got lost picking up groom, took 45 minutes to complete a 25 minute drive, they were so late getting there, we could barely do any pictures before guests arrived and then they charged us for an additional hour at $200!! never again
Reviewed On 7/07/2015 by Emily N
They were great to work with. Responded very quickly to set up timing and details on the wedding day. The limo was very clean and nice on the inside to. Great company to work with!
Reviewed On 6/06/2014 by Erin E
This was a great company to work with! They were very nice, helpful, and accommodating!! I will use them again!!
Reviewed On 8/29/2013 by Megan V
Had them for my girls night out. So much fun, so professional, and didn't bat an eyelash when we changed plan's a million times! Also able to back the limo into our cul-de-sac. Skilled driving.
Reviewed On 8/01/2013 by a member
We are thankful for our decision to use Luxxor Limos in Des Moines. We had a large wedding party so we needed a bus. We wanted something 'classier' than a school bus so our options were limited. We opted for Luxxor Limousines' 32 Passenger Mer...
cedes bus and it was perfect!! We were a little nervous because we couldn't find many reviews on the company as it's relatively new but it worked out perfect! Nick was our driver and was excellent! Our photographer said he was one of the best drivers she had ever worked with!