About this vendor
Based in Kingsport, TN, Mad Hatter Catering is an event catering business that can design a wedding menu that reflects you, your beloved, and the ambiance of your special day. Whether you envision plating up a bowl of pasta from your very own pasta bar or enjoying a three-course seated meal, this team can elevate the taste of your big day! Using only the finest ingredients and cooking techniques, the Mad Hatter chefs bring catering excellence to events all over East TN.
The team is proud to have curated a dining experience that is as versatile as it is delicious. They will meet with you and your beloved before your event to discuss your plans for your celebration and any ideas you have for your dinner menu. If you're looking for recommendations, just ask, as these culinary experts are always willing to help clients choose the serving style that's right for them. Your catering order will be delivered to your venue, along with plates, utensils, and napkins for your convenience.
Mad Hatter Catering offers food and beverage catering packages, so you can focus on enjoying every moment of your gathering while professional staff serve your guests their favorite foods and drinks. Options for those with specific dietary requirements can be added to any dinner menu. The team is committed to showcasing their commitment to quality at every event they are part of, whether it's an intimate rehearsal dinner or a lavish wedding banquet.
Details
Business Attributes
- Woman-owned Business
Cuisine
- American
- BBQ
- Cajun
- Eastern European
- French
- Fusion
Dietary Options
- Dairy Free
- Gluten Free
- Halal
- Kosher
- Nut Free
- Organic
Food & Catering
- Buffet
- Catering Clean Up
- Catering Delivery & Setup
- Chef Stations
- Family Style
- Menu Tastings
Reviews
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3
out of 5.02 reviews
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I scheduled my first tasting with MadHatter and their communication was great in the beginning. I live 2 hours away, but the facility is super close to my wedding venue. I showed up to the tasting, and the first thing by the employee was, “Bare with me, this is my first time doing this…” Most of the food was good, but I none of it was plated as described on the website. There were also only two settings, despite me paying for 4. Throughout the entire tasting, she continued saying that she had no clue what she was doing, and there was no instruction for her. I followed up with them and voiced my concerns, they told me that they were having a rough weekend with having two employees sick, and that they would be happy to do a second tasting. We make the 2 hour drive again. When we walk in, there is a younger, very sweet, girl waiting on us. The first thing she said was “I’m so sorry, our coordinator had a family emergency and this is my first time doing this.” Once again, only two plates were prepared with one entree instead of the 4 that I paid for initially. I was still trying to give it the benefit of the doubt as I understand life happens. I took one bite of the rice and it was straight mush. I called the owner, and he said that he was at a wedding and wasn’t able to be there. I would be very careful with booking with this company.
I can not recommend Madhatter Catering enough! They were super nice and accommodating. And the food was wonderful! We had the pasta bar for my daughter's wedding and cheese and fruit and crackers for starters.
Contact
4340 West Stone Dr, Kingsport, TN | East Tennessee, Southwest VA, Western NC
Mad Hatter Catering
Mad Hatter Catering's photos