Magical Events

ed Magical Events as day of coordinators for my wedding. Magical Events staff were late to every single event/meeting as it pertained to planning and the wedding day. They were 1 full hour late to our first meeting, 30 minutes late to our pre-wedding walk through, and 35 minutes late to my rehearsal. I am most upset about the rehearsal as this caused significant scheduling issues for my family and the venue staff. My entire wedding party, parents and grandparents (about 40 people) were all standing around the venue in formal dress, waiting for a vendor we hired to be on time, if not early. We had to cut the rehearsal short, and rush it, as the venue allotted us one hour for the rehearsal. This also delayed the whole party from arriving for the rehearsal dinner, thus wasting a full hour of the time we paid for at the dinner venue. They were also late on the day of the wedding, when it was clearly indicated on the timeline and verbalized to them the importance of timeliness after the late arrival to the first 3 meetings/events. We agreed on a 10am arrival. They did not arrive for at least 30 minutes after that and even then, only with one person when we had paid for two. The second did not arrive for several hours. When they did arrive, they were not setting up as per the detailed directions. They had to be lead step-by-step by a bridesmaid and maid of honor. The biggest issue I had with Magical Events came 5 days before my wedding when they informed me that I had neglected to pay my final balance with them of $300. Keep in mind, I had not been late for a single payment to them or any vendor previously. They let me know that the late fee for that payment was 10% of the whole payment, EACH DAY it was late. They asked me for a $700 late fee (more than the total fee of their services) 5 days before my wedding. At which point, it was WAY too late for me to find another coordinator, thus backing me in to a corner having to pay them what they asked. Keep in mind, they were unprofessionally pressing me about a late fee after they’d literally been late/disregarded my wishes on timeliness at EACH and every meeting and wedding event. They let me know “it’s not their job to remind people about payments.” They could have reminded me the day after it was late, or even week after as a courtesy, which I expect from a company I’ve hired to make things easier and less stressful. Through this late fee situation, they became the single most difficult vendor I’d hired and the source of more stress than I’d found my entire 2 years of planning my own wedding. Instead, they let the outstanding payment go for 21 days before mentioning it, the week of the wedding. I do not necessarily believe that action was unintentional as Magical Events states. However, they stood by that clause in the contract (which has questionable legality) and did not budge on the necessity of paying the late fee. Once this issue escalated to an unprofessional point, I was very nervous about the work to be done and the professionalism going forward. On the day, they needed a lot of guidance for set up. They handled the ceremony and flow of events decently well after the many, many kinks were worked out by my family and friends. I do not recommend working with Magical Events.

re planing process. Without question, Stephanie and Jessenia did everything they could to make sure our wedding day was perfect. Jessenia helped coordinate the rehearsal - making sure everyone was aware of the timing and the schedule. She never rushed us and she clearly wanted us to feel comfortable. The day of the wedding, they were both there and either they were calm and collected helping us out, or you’d see them running around in the background coordinating everything. No matter what, they had a smile on their face and were ready to serve. If we needed anything at all, they’d get it or find it. When things took a bad turn with our caterer not showing up, they were on top of it and quickly coordinated with members of the bridal party to find a solution. Without their help, our wedding wouldn’t have gone so well, especially when things weren’t going as planned. They are definitely quick on their feet to problem solve and to provide excellent service. Looking back, I couldn’t imagine our wedding day without Stephanie and Jessenia going above and beyond to make sure our day was perfect. I would highly recommend them to anyone looking for event planners.

nds this and these two ladies make sure to put you first when it comes to everything; start to finish. Having a dynamic team is literally was the icing on the cake that made them a necessary addition to our wedding and what we consider any wedding now! Having one gal always at the ready nearby but never hovering over our shoulder, while the other was clearly ensuring the flawless execution of my vendors, entertainment, and making sure all my guests were comfortable was amazing! Our timeline was never an issue, even with a couple of slip ins we needed to add in, they found the time to adjust with ease! They truly allowed for my husband and I to embrace the full moments of our wedding without the stress of worrying about anything. They literally took care of everything from start to finish; set up to break down! Ladies you are absolutely amazing at what you do and we can't thank you enough! To anyone having any type of event, these two are a class act who really love what they do. Don't think about it... trust me, lock them in now before this best kept secret gets out! I know their reviews are just going to keep getting better and better! With this duo, amazing is what they know and it shows! A++++++

he bride fed and happy! We stayed 30 minutes ahead of schedule from the beginning!