DO NOT hire Makeup by Catrina unless you want your entire wedding morning ruined. I had such high hopes for this HMUA, and my girls were so excited after browsing the impressive pr...ofile posted online. From the start communication was terrible (after the deposit was paid). I had to reach out multiple times before scheduling a pre-wedding call for timeline and prep. Once we finally had the call, Catrina told me there would be 5 artists, including herself as requested, and they would be there by 8am. Only 2 artists showed up (45 minutes late), with a 3rd artist showing up about an hour after. Catrina never showed, neither did the 2 other artists I was told would be there. Due to this whole disaster we arrived 30 minutes late making us late for pictures, one of my girls never even got her hair done that was scheduled. My friend had to redo my MIL's makeup because she didn't like it, one of my bridesmaids had to redo her hair because it fell before we even got to the ceremony. Half of my bridesmaids couldn't get what style they wanted because we just didn't have time. I wasn't a fan of my bridal makeup either but didn't have time to make changes because we were SO late because of their mess up.
I never received an explanation, apology, or even acknowledgement apart from a Venmo hair refund.
I was also told in our call that she would have the lip color used from her own line available for purchase on day of so I could have it on hand, that of course did not happen.
This entire experience was beyond unprofessional.
I was so looking forward to a stress-free, fun, getting ready wedding morning with my bridesmaids, and that is an experience I will forever be robbed of because of Makeup by Catrina.